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Better Business Bureau
bbb.org › us › wi › eau-claire › profile › building-materials › menard-inc-0694-5000090 › customer-reviews
Menard, Inc. | BBB Reviews | Better Business Bureau
I would not ask for compensation if I didn't have to replace all of the locks and handles with a higher quality brand. What I really want is for Menards to stop selling this awful unreliable product to unaware consumers as they are marketing ...
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Reddit
reddit.com › r/menards › the 11% rebate scam... bbb gives them an f! rebates international is owned by menards!
r/menards on Reddit: The 11% rebate Scam... BBB gives them an F! Rebates International is owned by Menards!
September 21, 2024 -

I checked on my $280 rebate 3 weeks after my purchase, and they did not even have it in their system! So, their 'Rebate Tracking' link is a joke. That's when I read that it could take up to 8 weeks to receive my rebate! I was planning on using it to buy the reset of my project so I wouldn't have a $280 Credit that I didn't otherwise need. But I couldn't wait that long, so I bought the rest and I'll have to think of something I need later.

Menards owns Rebates International, the company which processes our Rebates. Just look on their logo on the webpage..

It is located in Wisconsin, and the BBB there gives them an 'F'!

So, basically, they are holding all of these Rebates in this Menards bank account, collecting interest on (actually if you read the 'More Details' link at the bottom, you get a $$$ ballpark) all of it, dragging it out for 8 weeks, then giving us 'our' money back, and we have to buy something else from them...

Just give us our discount at the register!! I am so glad Home Depot doesn't pull this crap. You buy it, you pay for it, that's it!

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Better Business Bureau
bbb.org › us › wi › eau-claire › profile › building-materials › menard-inc-0694-5000090 › complaints
Menard, Inc. | BBB Complaints | Better Business Bureau
********* at Menards Dundas.They don't reply.I stopped Dundas today to discuss. They refused to talk with me. ... Please see attached response from business. ... Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID ********, and have determined that this does not resolve my complaint.
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AR15
ar15.com › forums › t_1_5 › 2624632_How-does-Menards-stay-afloat--Their-BBB-rating-is-a-1-07-on-a-five-scale--One-being-the-lowest-.html
How does Menards stay afloat? Their BBB rating is a 1.07 ...
I even had to order something from them a time or two when they were the best online source. I had nothing but good experience with them. I can tell you from some personal experience that BBB can come across as a little scammy to a business owner, so I always take their ratings with a grain of salt.
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Bogleheads.org
bogleheads.org › board index › community › personal consumer issues
What's Your Opinion of Menard's? - Page 2 - Bogleheads.org
Cheaper prices than HD or Lowes for similar items. Or Menards has an indoor lumberyard, so it is reasonable. Friendly service. My only complaints are... They don't cut plywood to size for free like they do at HD. And they don't have reviews on their website to see the quality of their products.
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House Digest
housedigest.com › 1000327 › why-customers-are-unsatisfied-with-menards
Why Customers Are Unsatisfied With Menards - House Digest
September 9, 2022 - The five reviews (one star) of Menards on the BBB website indicate customer dissatisfaction with shipping delays, damaged or faulty product, and fees associated with the return of large items.
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Better Business Bureau
bbb.org › us › mi › davison › profile › building-materials › menards-inc-0372-53002958 › addressId › 206207
Menards, Inc. | BBB Business Profile | Better Business Bureau
Failure to respond to 4 complaint(s) filed against businessMore InformationHow are BBB ratings calculated? ... This company offers building materials and services. ... Menard Builders, Inc.
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Better Business Bureau
bbb.org › us › wi › eau-claire › profile › building-materials › menard-inc-0694-5000090
Menard, Inc. | BBB Business Profile | Better Business Bureau
Failure to respond to 4 complaint(s) filed against businessMore InformationHow are BBB ratings calculated? ... This company offers building materials and services. ... John R. Menard ... Building Materials, Consumer Finance Companies, Hardware Sales, Merchandise Warehouse, Wholesale Hardware, Hardware Consultants · "I am leaving this review on the BBB because you cannot leave a review for Menards manufactured products anywhere else that matters.
Find elsewhere
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Better Business Bureau
bbb.org › us › fl › greenacres › profile › moving-brokers › menards-moving-storage-llc-0633-92036987 › complaints
Menards Moving & Storage LLC | BBB Complaints | Better Business Bureau
BBB is unable to locate the business. I was told by Menards representative REMOVED. That my moving price was 1450 dollars. I stated I had only 250 cubic sq feet of property to be moved. The actual mover (Goodview) actually added 350 cubic feet of space which increased my space to 600 cubic feet.
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PissedConsumer
menards.pissedconsumer.com › review.html
4.9K Menards Reviews | menards.com @ PissedConsumer
Menards has 4949 reviews (average rating 2.4). Consumers say: Return policy, Junk product
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DSL Reports
dslreports.com › forums › social › rants, raves, and praise › what happened to menards product reviews?
What happened to menards product reviews? - Rants, Raves, and Praise | DSLReports Forums
There are customer reviews here, 23 of the 25 are negative. »www.bbb.org/wisconsin/Bu ··· -reviews ... I go to Menard's almost every week and have never had any experience even close to what you describe.
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Yelp
yelp.com › brands › menards
Menards Reviews | Read Customer Service Reviews of menards.com
Over promise and under deliver seems to be the Cambridge Menards customer service strategy. Problems happen and we all understand that, a damaged special order carpet was reordered and promised in 3-4 days.
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Reddit
reddit.com › r/cleveland › what does everybody think of menard's?
r/Cleveland on Reddit: What does everybody think of Menard's?
May 1, 2022 -

I've shopped frequently at the Mentor Menard's store after its opening a few years ago. It provides a third alternative to Lowe's and Home Depot, and often is much cheaper, but you have to shop. The Mentor Menard's is across the street from the Mentor Home Depot and Sam's Club.

The other two Menard's in Greater Cleveland are on Brookpark Road and in Avon.

https://www.menards.com/store-details/locator.html

Menard's has a different business model than Home Depot and Lowe's. It very frequently offers 11 percent off mail-in rebates on all goods purchased, offers a weekly advertising brochure of sales, and doesn't use in-house installers but keeps lists of independent contractors in the area. It's has a very large, very price competitive garden center and offers very cheap seed prices.

The Mentor Lowe's is minutes away, so Mentor is a great location to price shop these three hardware Big Box chains.

The Big Box hardware chain garden centers will be stocking up in the next few weeks. Gales Garden Center, a mile south of I-90 on Route 91 is a good alternative to the Big Box hardware garden center chains in Lake County. I mostly buy my plants at Gales (especially for tomato plants), Menard's and Home Depot, which sometime in May puts plants in its parking lot with good sales at the end of May.

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ConsumerAffairs
consumeraffairs.com › home › shopping › retail stores
Menards Reviews 2025: Cost, Pros & Cons | Page 4
I've searched the web and read ... and Menards earned an ‘F’ from BBB with this prevalent comment: The business responded to the dispute but failed to make a good faith effort to resolve it....
Address   US
(1.3)
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Better Business Bureau
bbb.org › us › fl › greenacres › profile › moving-brokers › menards-moving-storage-llc-0633-92036987
Menards Moving & Storage LLC | BBB Business Profile | Better Business Bureau
"Menards Moving & Storage delivered an excellent moving experience from beginning to end. Their team was well-organized, respectful, and attentive to every detail." ... Read full review · "The final result worked out well for my move. I needed help finding a moving company that could handle a longer route with flexible delivery dates." ... Read full reviewView all Reviews · BBB ...
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ConsumerAffairs
consumeraffairs.com › home › shopping › retail stores
Menards Reviews 2025: Cost, Pros & Cons
Reviewed Dec. 16, 2025 · The store is awesome and literally has everything you could want. MY issue, the rebates/sales. They will give you a 100$ item for 30$ with a mail in rebate, but be careful, the rebate that I received came back in Menards bucks, NOT a refund.
Address   US
(1.3)
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ComplaintsBoard
complaintsboard.com › cb › construction and power tools › menards
Menards DIY Enthusiasts Reviews 2025 – All You Need to Know | ComplaintsBoard
I have been shopping at the west Duluth Menards for many years. The employee Crystal in the electrical Department has always been very helpful and knowledgeable. She doesn't just point you to an isle and send you to find products on your own but brings you right to them. She is always friendly and welcoming. I have been meaning to write a good review ...
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Better Business Bureau
bbb.org › us › mi › livonia › profile › retail-stores › menards-0372-90039174 › customer-reviews
Menards | BBB Reviews | Better Business Bureau
They want you to email BUT they do not email back. They tout their customer service but it is non existent. I am a mail order/website customer who would like to ship a purchase back for credit, a $200 plus purchase.