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How do I pilot Microsoft 365 from my custom domain?
For the procedure to pilot Microsoft 365 email functionality from a custom domain to a Microsoft 365 mailbox, see Pilot Microsoft 365 from my custom domain.
Can I add custom subdomains or multiple domains to Microsoft 365?
Yes. To add subdomains, you must manage your own DNS settings at your registrar's website. If you are letting Microsoft manage your DNS settings with NS records, or if you bought the domain from Microsoft, you can't add subdomains.
Yes! To add subdomains, you must manage your own DNS settings at your registrar's website. If you are letting 21Vianet manage your DNS settings with NS records, you cannot add subdomains.
Typically, you could add up to 5,000 domains to your Microsoft 365 subscription.
For example, you could add the domains contoso.com and contosomarketing.com, and then add the subdomains www.contoso.com, www.partners.contoso.com, www.marketing.partners.contoso.com, and so on.
When you add a subdomain, it is automatically verified based on the parent domain that is being verified.
When you add multiple domains to Microsoft 365, you can host any of the services (like email) on any of the domains you add. *When you change your email to Microsoft 365, by updating a domain's MX record, ALL email sent to that domain will start coming to Microsoft 365. *
Note
If you added a contoso.com domain to a Microsoft 365 subscription, you can also add the subdomain xyz.contoso.com to another Microsoft 365 organization. When adding the subdomain, you are prompted to add a TXT record in the DNS hosting provider.
How do I set or change the default domain in Microsoft 365?
You must have at least one custom domain that adds to Microsoft 365 before you can choose a default domain.
- In the admin center, go to the Settings > Domains page.
- In the admin center, go to the Settings > Domains page.
On the Domains page, select the domain you want to set as the default for new email addresses.
Select Set as default.
For information about adding or replacing an onmicrosoft.com domain, see Add or replace your onmicrosoft.com domain.
You cannot change the name of your initial partner.onmschina.cn domain.
Note
Changing the default domain affects new accounts only. This change does not impact user credentials or their access to applications or services. Removing or changing a domain on an account can impact mail, online storage, and login credentials.
Any idea why they removed this functionality? This was something offered up until September of 2023, from my understanding, with family plans. Nearly every competitor, including iCloud and Google, offers this functionality as well.
Seems a bit silly to force people into using business plans in order to leverage their domain names. Not to mention, if you use a business plan then you are locked into that plan and cannot use your account for other services like Xbox Live/Game Pass.
Hi Gaurang,
Thank you for reaching out to this forum. I'm Utkarsh and as a fellow Microsoft user, I'm here and ready to help you today. I am a user like you, this is a user forum and not Microsoft directly.
Do not worry, I will help you sort this issue, rest assured that I will do my best to assist you.
Unfortunately, adding a custom domain to create personalized email addresses is not possible with a Microsoft 365 Family Plan. This feature is only available for business and enterprise plans, like Microsoft 365 Business Basic, Microsoft 365 Business Standard, or Microsoft 365 E3.
Starting November 30, 2023, Microsoft 365 Family subscriptions no longer allow creating new personalized email addresses with your own domain for use with Outlook.com. This functionality was previously available as a benefit, but it is no longer offered.
However, there are alternative options to consider:
Upgrade to Microsoft 365 Business or Microsoft 365 Apps: These subscriptions still allow connecting your own domain and creating email addresses associated with it.
Continue using your current Microsoft 365 Family email address: If you already have a personalized email address created before November 30, 2023, you can continue using it as before.
Here are some options to consider:
- Continue using the existing Microsoft domain: Your Family Plan already provides email addresses with the "@outlook.com******************" domain. While not personalized, these email addresses still offer access to all the core features of Outlook.
- Upgrade to a business plan: If personalized email with a custom domain is essential for you, consider upgrading to a Microsoft 365 business plan. These plans offer features like custom domains, shared calendars, and additional security features.
I understand this might not be the answer you were hoping for, but I hope it helps clarify the limitations of the Family Plan and provides alternative options to consider.
I pulled the information from https://support.microsoft.com/office/365-75416a58-b225-4c02-8c07-8979403b427b
I hope this information helps! If I can be of help with anything else, please let me know. I will be glad to answer any other questions that you might have.
Give back to the Community. Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.
Warm Regards, Utkarsh
I had the same problem so I googled and found this in Microsoft's help pages:
You can add multiple custom domains in all Office 365 subscriptions[...]
This help article looks as if it were possible but they only talk about the business versions and Office 365 Home isnt mentioned with a single word - so I continued my research, even contacted Microsoft - they had no idea, but then I finally found this post:
yesterday I called MS Support and the support engineer was discussing in the background with a colleague. Then he said that it's possible to use own domain with O365 Home... I just had to create a new account with my personal email adres/domain... after that I could order O365 and configure it with my own DNS domain name. Then after changing MX records with my hosting provider this would work for me.
anyway... I tried this anyway... I created a new account with my personal domain... then I ordered Office365Home hooked up to my paypal account....but in the end... no options for me to configure this. So I called back.... I got the same engineer... but then he said.. sorry, I don't have enough technical expertise, cause I'm a sales guy.... strange, because I tried to get tech help... The guy gave me a phonenumber to local (Belgium) Microsoft Tech support.... so I called the number. Then I got first or second line tech support on the line, so I expained the situation and the proposed option from his colleague. But I got a negative response.
No, sir, O365 Home does not allow you to use your own domain... why should it, there are not so many families using their own DNS domain, sir...
DUHH !!! What ? I don't understand their response... I times like this... people make their own family website... use a personal domain.... so I believe this is really a stupid reaction from a Microsoft Tech guy. Probably he has his own domain at home ;-) The only option is to choose for O365 Small Business and pay a lot more, because you need to pay for every user... every family member... so that would cost me at least 200€-250€ yearly.... please get serious ! so I give up.... Also Google Apps only has a business solution... also around 200€ yearly. Office365 Home... useless -> go for Office365 SMB... 2expensive ! I'll try again when Microsoft grows up and gets serious.
After all I don't think it is possible, I also found some forum posts and comments in blogs and they all say it isn't possible.
As of January 2020, this is now possible with a subscription to Microsoft 365 Personal or Family Edition (formerly Office 365), but according to Microsoft you are required to purchase your domains with (or transfer them to) GoDaddy. I have found sources that claim this is possible with other domain registrars, with some users reporting success, but Microsoft maintain that this is only possible via GoDaddy.
The information in that post is wrong.
If you have your own domain and an Microsoft 365 personal or family subscription, you can add the domain in Outlook.com's Settings (gear icon) > View all Outlook settings > Premium
https://outlook.live.com/mail/0/options/premium/personalemail
But you need to do it ASAP - before the end of Nov.
My instructions above are correct for family and personal accounts.
>>
https://support.microsoft.com/office/get-a-personalized-email-address-in-microsoft-365-75416a58-b225-4c02-8c07-8979403b427b
Also see this artilce for some useful tips, including how to keep your registrar.
https://www.slipstick.com/outlookcom/outlook-com-custom-domains/
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Hello! My name is Mostafa, and I will try my best to assist you with this so that you find a satisfactory solution.
Yes, you can use your own domain with Microsoft 365 Family. You can add your domain to Microsoft 365. In the wizard, you’ll confirm that you own the domain and then automatically set up your domain’s records, so email comes to Microsoft 365 and other Microsoft 365 services, like Teams, work with your domain.
You can follow these steps to add your domain to Microsoft 365:
- Sign in to the Microsoft admin center at https://admin.microsoft.com.
- Go to the Settings > Domains page.
- On the Domains page, select a domain.
- Under DNS records, select Custom Records; then select Add record.
5 Select the type of DNS record you want to add and type the information for the new record.
- Select Save.
Please review the below article.
https://learn.microsoft.com/en-us/microsoft-365...
If the above steps do not help, reach out to me, and I will be happy to help and try my best to resolve your issue. Thank you.
Best,
Mostafa