They’re as useless as usps is as a whole. They’ll tell you after the 6 months passes that basically it’s your fault something was lost. Zero accountability. They never look into anything it’s just an automated system. Answer from UncannyAnomaly on reddit.com
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Pirate Ship
support.pirateship.com › en › articles › 4785073-how-to-file-a-missing-mail-search-request
How to file a Missing Mail Search Request | Pirate Ship Support
Here are the steps you need to take to file a missing mail request with both USPS and UPS. File a Missing Mail Search: You can file a Missing Mail Search on the USPS Missing Mail and Lost Packages page.
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Stowfly
stowfly.com › blog › missing-usps-packagesfile-a-help-request-and-submit-a-missing-mail-report
Missing USPS Packages: Contact, File Help Request & Report
You can get to the “Submit a Missing Mail Search Request” section from the Help tab by clicking on the “Finding Missing Mail” link from the dropdown list.
Discussions

Has anyone had success with a "Missing Mail Search" on USPS?
They’re as useless as usps is as a whole. They’ll tell you after the 6 months passes that basically it’s your fault something was lost. Zero accountability. They never look into anything it’s just an automated system. More on reddit.com
🌐 r/usps_complaints
248
93
December 25, 2022
Cancelling Missing Mail Search Request
Not sure about that, but I did it. Deleted the old one and create a new missing mail search request. Hopefully that will “REALERT” them again and make them find my parcel. Mine was stuck since June 3rd 😑 More on reddit.com
🌐 r/usps_complaints
15
3
May 30, 2022
Submitting a missing mail search is apparently the cheat code.
Just had an identical experience. Sat in one place for 8 days. I submit my missing mail search and all of a sudden it starts updating again More on reddit.com
🌐 r/usps_complaints
59
23
March 20, 2025
Try Missing Mail Search!
According to Frank (my delivery driver for my mail who has worked for the post office over 40 years) it is just your package gets freed up and starts moving. It is not that the missing mail search actually does anything. The post office created this to give people PEACE OF MIND, and to have people quit going to them in person about this. I too originally filed a missing mail search, and over 2 weeks later nothing has changed. You would have to think of it this way. They handle tens of millions of pieces of mail daily. They are not putting their whole operation on hold to have all employees go searching for your mail according to Frank. I am glad it seems you are getting your packages as that is a good thing. More on reddit.com
🌐 r/usps_complaints
75
44
December 18, 2024
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Pirate Ship
support.pirateship.com › en › articles › 4793887-how-to-look-up-missing-mail-search-requests
How to look up missing mail search requests | Pirate Ship Support
Once you're logged in, you'll see the option to view Submitted Search Requests at the top of the page, as we've highlighted here: Click on ID numbers to see details: From there, you'll see all of your previous missing mail searches, and can click on the ID number for any of them to see more ...
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Reddit
reddit.com › r/usps_complaints › has anyone had success with a "missing mail search" on usps?
r/usps_complaints on Reddit: Has anyone had success with a "Missing Mail Search" on USPS?
December 25, 2022 -

I had a fairly valuable priority mail flate rate bubble envelope shipped to me. The package was initially scanned in at a distribution center in NY. There were no updates for a week and I submitted a help request form.

USPS actually called me (which surprised me) and stated there has not been a physical scan for a while. She said I should file a "missing mail claim" and they she flagged the shipment. She continued that sometimes just flagging the package will have it moving again. I submitted the missing mail form last week, but there have not been any updates on it.

I have a small hobby business and ship USPS A LOT. I've had packages take a long time to be delivered, but I've never ran into a package having a single scan then never having an additional scan for multiple weeks. At this point, I'm wondering if I should keep patient or submit an insurance claim? There is insurance on the package, but the contents are sentimental as well as valuable and I'd rather have the package.

Has anyone submitted a Missing Mail Search with USPS and have it work? Additionally, if anyone has any input on filing an insurance claim, I'd be interested in that as well. Thanks!

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Quora
quora.com › How-do-I-check-up-on-USPS-missing-mail-search
How to check up on USPS missing mail search - Quora
Answer (1 of 5): USPS cannot physically search for mail where there are a billion pieces of mail in circulation at any given time. If it still exists and still has an address on it where it can be delivered, it will get there. Lost mail may have been delivered to the wrong place or been delayed b...
Find elsewhere
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Stamps.com
stamps.com › home › usps › usps lost package
USPS Lost Package - Stamps.com
November 28, 2023 - What if the worst does happen and your package doesn’t arrive as planned? For most classes of mail, you’ll be able to request a search from USPS after 7 days from the date of mailing. The request is called a Missing Mail Search Request.
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JustAnswer
justanswer.com › software › igcdp-received-package-search-request-mail-lost.html
I received a package search request in the mail for a lost delivery for me vand I’m trying to file the form online and
January 4, 2022 - If after 7 business days from when you submitted the above online help request form your mail or package hasn't arrived, submit a Missing Mail search request using the following link:
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SellerSprite
sellersprite.com › home › blog › usps missing package? complete guide to find your lost mail
USPS Missing Package? Complete Guide To Find Your Lost Mail - Seller Sprite
October 15, 2025 - An inaccurate label can confuse the delivery process. Taking these steps helps ensure your package arrives at the correct destination without delays. You can start a missing mail search online at MissingMail.USPS.com.
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EBay
community.ebay.com › t5 › Ask-a-Mentor › Missing-Mail-Search-What-Now › td-p › 35082163
Missing Mail Search..What Now - The eBay Community
May 15, 2025 - @ahetzler eBay labels come with $100 insurance except for media mail. If your buyer files a not received refund request then you do need to issue a refund. Go to USPS website and review the detail tracking info. On this tracking screen there is a place to file for email updates as there is movement on the tracking. Sign up for that so you get informed right away when something gets entered to the tracking. Go and file for a TRACE, I don't recommend filing for Missing Mail just yet.
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Blowoutforums
blowoutforums.com › showthread.php
Missing Mail Search: When To Give Up - Blowout Cards Forums
March 21, 2023 - Missing Mail Search: When To Give Up Ebay/COMC/Online Selling/Shows/Paypal/Shipping
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EBay
community.ebay.com › t5 › Shipping › Can-t-open-USPS-Missing-Mail-Search-says-it-is-too-soon-but › td-p › 34255770
Can't open USPS Missing Mail Search, says it is too soon but cutoff date given is already past!
February 1, 2025 - I can't explain the error message obviously USPS is having some calculation problems. You are correct you can file a missing mail request 7 business days after the initial mailing.
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Amazon
sellercentral.amazon.com › seller-forums › discussions › t › d91a5d758e8fc99e86f4d6f144090c6e
Has USPS Ever Recovered Missing Mail For Anyone?
July 20, 2019 - I’ve had good success with the USPS finding missing mail for me - about 75% of the time. I use the missing mail form on the USPS website mostly with Priority Mail and First Class. However,I don’t get any notification when they find it. It just continues on it’s way.
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Quora
quora.com › How-long-does-it-take-for-USPS-to-find-missing-mail
How long does it take for USPS to find missing mail? - Quora
Answer (1 of 5): Sometimes they never find missing mail. I send my uncle a small parcel. Priority mail. He never received any parcel and when i went to the post office I gave them the tracking number and they told me that they couldn't deliver because there was no such address. I have sent my unc...
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CBP Customer Service
help.cbp.gov › s › article › Article-1391
Mail - Lost / Missing package - help.CBP.gov
October 3, 2025 - Report Illegal Activities · An official website of the U.S. Department of Homeland Security
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YouTube
youtube.com › watch
How Do I Search By Case Or ID Number In USPS Missing Mail Search? | CountyOffice News - YouTube
How Do I Search By Case Or ID Number In USPS Missing Mail Search? Have you ever wondered how to track your missing mail using a case or ID number with USPS?...
Published   November 6, 2025
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Business Insider
businessinsider.com › business insider › how to report a missing usps package, file a help request and submit a missing mail claim
How to report a missing USPS package, file a help request and submit a missing mail claim
August 23, 2022 - Once logged in, head to the Missing Mail section of the USPS website with the following information available to initiate your package search: ... A full description of the package's contents, including size, brand, model, or other applicable ...
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USPS
usps.com › help › missing-mail.htm
Missing Mail and Lost Packages | USPS
If you're dealing with a lost package or mailpiece, USPS can help with a Missing Mail Search. Learn how to find lost mail, file claims, and request refunds.