Where is everything now? I keep poking around and still can't find it.

I placed an order on the 9th for a new case and screen protector, then a rug for my little sister’s room. It was listed as “Out for Delivery” this morning. Then I ordered two books (for me and my mom to share/swap) today a few hours before I got this email saying that my account was placed on hold and any pending orders will be cancelled blah blah.

It’s probably on hold because I used my mom’s card for these purchases (with her permission ofc) and I’m sure her card is probably attached to her own Amazon acct so thats the only reason that makes sense. I sent in the verifications they’re asking for but I cannot access my account until the review is over. I called CS but the guy said he also can’t see my account because of the hold and when I asked if my items that were already marked “out for delivery” would still be delivered he said “I’m not sure”….

I’m hoping someone who has been through this has a more concrete answer about what to expect. It was estimated to be delivered between 3:15pm and 5:15 pm last time I checked but it’s 7:18pm now and I can’t tell if it’s actually not coming or if it’s just delayed.

I made an account and placed two orders. Some hours after my account was closed. I thought my orders were cancelled but I actually got the tracking code for one of them and the item was delivered

The problem is with my other order. It’s from a third-party seller that I cannot contact since my account is closed and I cannot login. I just want to check if the order still valid or not. I didn’t receive a tracking code for this order so I do not know if the seller has sent it

Since the account is closed, I cannot login to talk to their support team