Workaround:
Right click on the From header at top of emails. Then Field Chooser
Then New, change the Type to Formula, give the new field a name (e.g. MyFrom). Enter [From] in the Formula box.
Click OK. Now click and drag the newly created Field from the list onto the emails beside the existing From field
Now, click and drag the original From field off the email list. The EXTERNAL Label is tied to that field, and by removing the 'real' From field it will take away the label.
Workaround:
Right click on the From header at top of emails. Then Field Chooser
Then New, change the Type to Formula, give the new field a name (e.g. MyFrom). Enter [From] in the Formula box.
Click OK. Now click and drag the newly created Field from the list onto the emails beside the existing From field
Now, click and drag the original From field off the email list. The EXTERNAL Label is tied to that field, and by removing the 'real' From field it will take away the label.
Dear StevenS26,
Good day! Thank you for posting to Microsoft Community. We are happy to help you.
Based on your description, I understand that you have a concern with "Outlook External Email Tag". Before we proceed, we need more detailed information about the situation you are experiencing.
Please help us in isolating the issue by considering the following information:
- Is the customer receiving the Tag when using the Outlook on the web as well?
- Have you checked to see if there is no transport rule to add a [External] tag in the subject line?
- Have you tried disabling the External Tag using PowerShell? External tagging is disabled by default, however you may connect to Exchange online PowerShell and run the command "Set-ExternalInOutlook –Enabled $false"
Basically, External email warning/Tag is a good feature, it helps to alert users from clicking malicious links, phishing emails sent by external senders. See What is the External label on Outlook mobile email? (microsoft.com)
In addition, External tagging is a new feature, if some users are not getting this Tag in theirs Outlook client, they might be using older versions of Outlook.
We look forward to hearing from you; Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution. Thank you for your cooperation.
Sincerely,
De Paul | Microsoft Community Moderator
Videos
Microsoft has introduced a new 'External' tag to provide a native experience to identify external emails. This native method overcomes the disadvantages of the existing Transport rule configuration method.
https://o365reports.com/2021/04/27/enable-external-email-warning-tag-in-exchange-online/
Start enabling this most-awaited feature for your organization too.
Hi Chad,
We have settings in Exchange admin center which could prevent external users to send you an email. Please go to https://portal.office.com > Admin> Admin centers> Exchange> Recipients> Mailboxes, select and open your mailbox> Mailbox features> Message delivery restrictions> Require that all senders are authenticated. If you want to receive messages from external senders, this option should be unchecked. Also check Accept messages from/ Reject messages from fields.
If this cant fix the issue, please provide me with a few additional information:
- Do you have Office 365 managed domain email address, onmicrosoft.com or a third party?
- Have you add and fully configured your domain? The behavior looks like you don't have MX record configured.
- Could you confirm that other users inside your organization can send you email?
Please update me with all answers.
Best regards,
Nemanja
I can not get to Mailbox features > Message delivery restrictions... I can get to mailbox in Exchange admin centre, but do not see features that lead me to delivery restrictions.
I have been using Office 365 for over 6 years, this is not a new account. My last email I received was Friday March 1st. I can send an email to myself from my outlook account, but any external emails receive a delayed message error.
Thank you for this information. Unfortunately, when I get to step 8 (click the save and close button), I get an error message that says I do not have permission to save, as below.
Here's my problem. I am the global administrator for the tenant. I am an owner of the distribution group. I am a member of the distribution group. For the life of me, I cannot find a setting anywhere in Exchange admin (or in 365 admin, for that matter). Thus, if you can point me to the place where I need to fiddle with permissions settings, I would be grateful.
Thank you for your help.
Dear StrongEagle111,
Good day!
Thank you for posting to Microsoft Community. We are happy to help you. To add external email addresses to a distribution list in Outlook, the church secretary can follow these steps:
- Open Outlook and click on the Address Book icon in the Home tab.
- In the Address Book window, select the Global Address List from the dropdown menu.
- Search for the distribution list called Church Members and double-click on it to open it.
- Click on the Modify Members button in the toolbar.
- In the Modify Members window, click on the Add button.
- In the Add Members window, enter the email addresses of the church members in the Email field, and their names in the Name field.
- Click on the OK button to add the members to the distribution list.
- Click on the Save and Close button to save the changes.
Note that the church secretary will need to have permission to modify the distribution list in order to add members to it. If they do not have permission, they will need to contact the Exchange 365 admin to grant them the necessary permissions.
Dear StrongEagle111,
Good day! Thank you for posting to Microsoft Community. We are happy to help you.
Based on your description, I understand that you have a query "How Can Outlook User Add External Emails to a Microsoft 365 Distribution List?" At this very moment, I am looking into whether there could be a possible solution to this issue. I will get back to you as soon as I get any additional information about your query.
Your patience and cooperation are much appreciated.
This is added by your company email administrator and is most likely part of company IT policy which we cannot help you circumvent.
You would probably be in breach of company policy if you did try to mess with this so I would advise against it.
I wouldn't worry about it being interpreted as a "micro-aggression" as it is a common enough company email policy and people are used to it. I see it on a regular basis and never interpret it as such.
All that you can do is try to talk to your administrator about having the message removed or moved to the end of mail so as not to be shown in the preview of messages. Any change would have to made for all users in your organisation though, and the message is at the top of the message to ensure it is seen with every mail, so unfortunately the answer they give will probably be that it cannot be changed due to policy.
External Recipients MailTip is turned on by default. You can turn it on using the Set-OrganizationConfig cmdlet.
Set-OrganizationConfig -MailTipsExternalRecipientsTipsEnabled $false
MailTips in Exchange 2013
If you want to add exception for specific domain to no pop up, check this.
I like Outlook.com to manage my personal email, but have a third-party ISP as a mail server so that I can have custom email addresses under my URL. In terms of receiving emails, that's not a problem as the third-party server is set to forward any emails to my Outlook address.I had Outlook.com set up to send my emails through my third party server, so my "From" address matched what they sent to. A little over a month ago, I had to change my ISP passwords, and since, I get a "cannot send" error message when I use the default email address (my personal URL)... I need to send from my legacy @live.com email address for the email to get through.So, looking into it... it seems Outlook.com stopped new accounts from adding 3rd party server sending, but "kept" legacy accounts... but I think once I changed passwords, it can no longer do that, and there don't be any setting I can find to update the info....So, am I just out of luck? It looks like I may still be able to add my personal email to the Outlook program on my devices (but I have 2 different work accounts on there, and would prefer some separation if possible), but is my using Outlook.com to send emails under my personal URL officially done?
Hi,
Is it possible to add external email account to web Outlook (I mean Outlook which is part of Microsoft 365 account). If so, how?
Refer to that MS source there is information that Outlook Premium users (M365 subscribers are Premium) can add Google mail. Is it possible also for external?
Regards!