Visit the Amazon Prime Video help site to troubleshoot common issues, including how to install the Prime Video app, download content from Prime Video, manage your account and subscription, watch live events, rent and buy movies and TV shows, and more.

Get help using and troubleshooting common issues with Prime Video.

October 20, 2025 - You are able to return a Prime Video order within 48 hours if you haven't attempted to watch or download it. ... Cancel your subscription online. ... What to do when Prime Video titles won't play or if you see error codes such as 1007, 1022, 7003, 7005, 7031, 7135, 7202, 7203, 7204, 7206, 7207, 7230, 7250, 7251, 7301, 7303, 7305, 7306, 8020, 9003, 9074.

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16 hours ago - Prime · Pharmacy · Customer Service · Music · Amazon Home · Sports & Outdoors · Fashion · Toys & Games · Beauty & Personal Care · Sell · Automotive · Shop By Interest · Home Improvement · Computers · NBA League Pass · More details · DAZN · More details ·

3 days ago - Choose the "Chat" option and follow the prompts. You can explain your issue or inquiry to the customer service representative during the chat session, and the support agent will provide the required information or offer a solution to your problem.

Prime Video · Prime Student · Mobile Apps · Amazon Pickup Locations · Help and customer service · Find more solutions · Digital Services & Content  › · Prime Video › · Troubleshooting › · What to do if you have problems with Prime Video orders, or if you see error codes such as 2016, 2021, 2023, 2026, 2027, 2028, 2029, 2040, 2041, 2043, 2044, 2047, 2048, 2063, or 7035.

Need help with your Amazon devices ... Prime Video, Fire TV, Kindle, Alexa and Echo, Amazon Music, Amazon Games, and Smart Home devices? Visit the Amazon device and digital services help portal to set up your device, troubleshoot issues, or manage your account. You also have options to solve issues via online chat, or by calling customer ...

You're ready to contact Amazon Prime Video Customer Service at https://www.amazon.com/gp/help/customer/display.html?nodeId=G9SY6AQJV45JFMET. Get a list of items you might need for your specific issue and let us get the conversation started for you.

If you need help with using your product or if it doesn't work correctly, Amazon provides free Product Support. Among these options are calls, chat, manufacturer contact details, and text or video troubleshooting guides.

December 11, 2024 - This phone number is Amazon Prime ... us feedback. Common problems addressed by the customer care unit that answers calls to 888-280-4331 include and other customer service issues....

If your subscription was created through a third-party, such as a mobile service provider, contact them for further assistance. Go to Manage Your Memberships & Subscriptions. Any additional subscriptions tied to your Amazon Prime or Prime Video membership do not renew once your Amazon Prime membership ends.

Scalable Cloud Computing Services · Listen to Books & Original Audio Performances · Find Movie Box Office Data · Book reviews & recommendations · Movies, TV & Celebrities · Get Info Entertainment Professionals Need · Indie Digital & Print Publishing Made Easy · Unlimited Photo Storage Free With Prime · Video Distribution Made Easy ·

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Prime · Pharmacy · Customer Service · Music · Amazon Home · Sports & Outdoors · Fashion · Toys & Games · Beauty & Personal Care · Sell · Automotive · Shop By Interest · Home Improvement · Computers · Contact Us · Get help with your orders, account, and more.

If you purchased a digital service, such as a Prime Video channel subscription or Kindle Unlimited, you are charged monthly.