I’m so sorry! Asendia is a “partner” that Etsy uses to make shipping internationally less expensive, but they hold packages until they have a reasonable amount to ship to a particular area, and the shipping information often doesn’t update for a very long time.

As a seller, I have had luck looking up the tracking number directly from Asendia rather than through Etsy, and I can sometimes grab the tracking numbers that will work with a country’s postal service that way. Those numbers sometimes have more recent updates than Etsy. It is worth messaging the seller of your necklace to ask for help. Bear in mind there is not much they can do beyond perhaps providing you with a more local tracking number, and the delay was not caused by them so try to be calm. They may also have purchased insurance on the package so they would be able to tell you how long they have to wait to make a claim on that.

For what it’s worth, sellers often don’t realize what a pain using Etsy’s international labels will be, and Etsy has been taking steps to make sellers feel somewhat trapped into using Etsy labels. When you use an Etsy label for international shipping from the US, you are actually sending the package to a domestic Asendia facility (that’s those weird tracking statuses you are seeing), where it will be relabeled to move on to the customer. Asendia sorts those packages by destination, and transports them when it’s most financially effective, then the packages end up going through customs in the appropriate country, and shipped on via the local postal service. It can take quite a while, and get a bit stuck at any point in the process.

It goes from Amazon fulfillment center --> carrier facility (a smaller Amazon facility near you) --> your house

I ordered mine on the 19th of March and it shipped on the 30th. The last update was on April 1st although the expected delivery was today. By far the worst shipping I’ve experienced from a company.