Hey there!Thank you for sharing your issue with us here.My name is Michelle and I am a member of the Razer Cortex technical support team. I am here to help you with your concern.We sincerely apologize for the inconvenience this issue has caused you.In order for us to better understand your issue and provide you with a prompt resolution, could you please provide us with the details below?Send Razer Cortex logs to us via pm.Share ascreenshot of your system tray. We need to know whether the games icons and “BOOST NOW” button arethere to make sure that all processes worked fine.Thank you for your cooperation and we look forward to resolving your issue.Michelle Answer from Anonymous on insider.razer.com
Razer Support
mysupport.razer.com › app › answers › detail › a_id › 401 › ~ › razer-cortex-is-unable-to-launch
Razer Cortex is unable to launch
September 18, 2025 - A software issue can cause your Razer Cortex not to launch. To resolve this problem, uninstall then reinstall your Razer Cortex software. ... Open the Start menu.
Can't open Razer Synapse or Cortex installers ?
You are using an out of date browser. It may not display this or other websites correctly. You should upgrade or use an alternative browser. ... Yesterday when I opened my PC the razer central was broken and I couldn't open Razer Synapse and Cortex. I tried uninstalling with the instructions ... More on forums.tomshardware.com
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July 6, 2022Razer Cortex BROKEN (Windows 10)
Exit Razer Cortex Find “appsettings.json” file under this directory: %ProgramFiles(x86)%\Razer\Razer Cortex Right-click the “appsettings.json” file, and select “Edit”. Delete the three modules "DealsModule", "ImageAdjustModule", and "SpaceRadarModule". Save the changes to this file. (I had to manually change permissions in Properties) Launch Razer Cortex. Please note that on this workaround there are disabled modules, some features in DEALS and REWARDS will not work such as Razer Cortex will not be able to track the gameplay time. More on reddit.com
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July 29, 2023System error poped up when useing razer cortex
so i was using razer cortex and i used its booster andi boosted shell experice because why not then i boosted to test then i ended the boost and this happened and im worried about my pc can someone please ask me want happend More on learn.microsoft.com
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December 5, 2020Cortex does not launch games...
Cortex v9.4.17.1004, Windows 10 pro (64bit) When I click the play button in "My Library" screen, cortex will apply boost settings and start 'game desktop' mode, but won't launch any of my games (most are Steam games). I'm left with a blank game desktop screen. More on insider.razer.com
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May 3, 2019Videos
08:07
How to Fix Razer Cortex Not Opening? - YouTube
03:45
How To Fix Razer Cortex Not Launching (Step-by-Step Solution) - ...
r/razer on Reddit: Razer Cortex won't start correctly; it's open ...
r/razer on Reddit: Razer Cortex not opening, tried reinstalling, ...
02:28
How to Fix Razer Cortex Not Opening – Clear Cache, Reinstall ...
01:36
[WORKING 2023] Razer Cortex Not Launching Easy Fix!!! - YouTube
Razer Insider
insider.razer.com › razer-support-45 › cortex-not-launching-40666
Cortex Not Launching | Razer Insider
November 7, 2022 - I've deleted Microsoft Edge both times that this happened, I am guessing that Cortex is dependent on Microsoft Edge specifically as when I went to install WebView2 it said it was already installed. Your assistance is much appreciated. ... AydenStacy Michelle, Thank you very much. While your response was not necessarily the answer to my problem, it did lead me to my answer and you should keep this in your pocket of possible solutions.
Windows Forum
windowsforum.com › forums › windows help and support forums › windows news
5 Effective Fixes for Razer Cortex Not Working Issues | Windows Forum
April 2, 2025 - Step 1: Exit Razer Cortex completely, ensuring it’s closed from the system tray as well. Step 2: Press Windows + S, type notepad, then right-click Notepad and select Run as administrator. Step 3: In Notepad, go to File > Open and navigate to the Razer Cortex installation directory, which by default is: C:\Program Files (x86)\Razer\Razer Cortex
Tom's Hardware Forum
forums.tomshardware.com › home › software › apps and software
[SOLVED] - Can't open Razer Synapse or Cortex installers ? | Tom's Hardware Forum
July 6, 2022 - You are using an out of date browser. It may not display this or other websites correctly. You should upgrade or use an alternative browser. ... Yesterday when I opened my PC the razer central was broken and I couldn't open Razer Synapse and Cortex. I tried uninstalling with the instructions from here: How to perform a clean re-installation of Razer Synapse 3 & 2.0 on Windows.
Reddit
reddit.com › r/razer › razer cortex broken (windows 10)
r/razer on Reddit: Razer Cortex BROKEN (Windows 10)
July 29, 2023 -
Razer Cortex suddenly was not launching correctly- it just sits on a load screen that loops indefinitely. I've tried every possible solution and nothing works. Now I'm sitting here with a fresh install of windows and Razer still won't work, I rely on it for this particular device to keep RAM load light when I'm doing heavy tasks on it, is there a solution I am missing? If not, I will take a recommendation on a different service.
Could be a shot in the dark but I have a hunch that it may be something in the System Booster > Speed Up options that triggered it.
Steps attempted:
- Launch as admin/compatibility modes
- Ensure Razer tasks end before reattempt
- Clean install of Razer
- manually delete Razer items from the Registry
- Soft Reset / Hard Reset Windows 10
Top answer 1 of 4
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Exit Razer Cortex Find “appsettings.json” file under this directory: %ProgramFiles(x86)%\Razer\Razer Cortex Right-click the “appsettings.json” file, and select “Edit”. Delete the three modules "DealsModule", "ImageAdjustModule", and "SpaceRadarModule". Save the changes to this file. (I had to manually change permissions in Properties) Launch Razer Cortex. Please note that on this workaround there are disabled modules, some features in DEALS and REWARDS will not work such as Razer Cortex will not be able to track the gameplay time.
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Thank you for your question, we hope you get an answer soon. Please note posts are for user discussion. If you require more in depth troubleshooting we suggest you post in a more general tech subreddit like r/techsupport or r/pcgamingtechsupport . If you require Razer support please use the pinned technical support post, or their other channels ( https://support.razer.com ). I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.
Top answer 1 of 3
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Hi, NasserHussainAlshareef!
My name is Caio. I'm an Independent Advisor and I'll be glad to help you today.
This may have happened because Razer Cortex wrote more data to the buffer (place on the memory where temporary data is stored) than the amount that was reserved for the it.
To try solve this you can follow the steps below:
> Right-click your Windows start menu icon
> Select Windows PowerShell (Admin)
> Type sfc /scannow and press enter and wait until it finishes
> Check if it was fixed.
If this doesn't work or solve, try the following:
> Right-click your Windows start menu icon
> Select Windows PowerShell (Admin)
> Type DISM /Online /Cleanup-Image /RestoreHealth and press enter and wait until it finishes
> Check if it was fixed.
I hope this helps you! Please let me know if I can assist you more.
Best regards,
Caio G.
Independent Advisor
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Thank you
MakeUseOf
makeuseof.com › home › windows › is razer cortex not opening on windows 11? try these 7 fixes
Is Razer Cortex Not Opening on Windows 11? Try These 7 Fixes
October 28, 2022 - To enable compatibility mode, follow the below instructions: Right-click on the Razer Cortex icon and choose Properties from the context menu. Click on the Compatibility tab. Check the Run this program in compatibility mode for box.
YouTube
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[FIXED] Razer Cortex NOT OPENING?! (EASY SOLUTION) ...
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Razer Support
mysupport.razer.com › app › answers › detail › a_id › 6106 › ~ › razer-cortex-repair-guide
Razer Cortex Repair Guide
This article contains a guide to repair the Razer Cortex.
AllThings
allthings.how › how-to-fix-razer-cortex-not-opening-or-working-on-pc
How to Fix Razer Cortex Not Opening or Working on PC
April 7, 2025 - Step 3: After terminating all relevant processes, exit Task Manager and try relaunching Razer Cortex normally. Outdated Windows versions or graphics drivers can conflict with Razer Cortex, causing it to malfunction or not open at all.
Dhgate
smart.dhgate.com › razer-cortex-wont-open-troubleshooting-solutions
Razer Cortex Won't Open: Troubleshooting & Solutions
November 13, 2025 - Find expert-backed shopping guides and top product picks from DHgate. Make smarter decisions with curated insights tailored for international buyers.
Razer Support
mysupport.razer.com › app › answers › detail › a_id › 6132 › ~ › how-to-install-razer-cortex
How to install Razer Cortex
May 25, 2025 - If you are using Windows 7, Windows 8, and Windows 10 (32-bit), download this version to install Razer Cortex.
Razer
insider.razer.com › razer-cortex-39 › cortex-does-not-launch-games-3151
Cortex does not launch games... | Razer Insider
May 3, 2019 - Cortex v9.4.17.1004, Windows 10 pro (64bit) When I click the play button in "My Library" screen, cortex will apply boost settings and start 'game desktop' mode, but won't launch any of my games (most are Steam games). I'm left with a blank game desktop screen.
Razer Insider
insider.razer.com › razer-support-45 › razer-cortex-don-t-start-can-t-login-73579
Razer Cortex don't start, Can't login. | Razer Insider
February 9, 2025 - Make sure Razer is not running in the background.
Appuals
appuals.com › home › microsoft windows › windows troubleshooting
How to Fix Razer Cortex Installer Not Working or Freezing
August 29, 2025 - A missing or corrupted WebView2 Runtime is one of the main reasons why the installer fails to load. Installing it manually ensures Razer Cortex has the required component to start correctly.
Razer Insider
insider.razer.com › razer-support-45 › why-does-razer-synapse-3-or-razer-cortex-not-open-44645
Why does Razer Synapse 3 or Razer Cortex not open? | Razer Insider
March 16, 2023 - I recently had an issue which required me to troubleshoot by uninstalling apps, one of which was Razer Cortex (which also uninstalled Synapse) .. upon re installation neither Synapse 3 nor Razer Cortex open, I have tried running the program as admin, re installed it a few times, and even ...
Razer
insider.razer.com › razer-cortex-39 › razer-cortex-won-t-start-i-can-boost-my-game-though-45522
Razer Cortex won't start. (I can boost my game though) | Razer Insider
April 8, 2023 - I can boost the games but when I click on Razer Cortex, in the tab for a second the icon appears and then dissapears. I tried restarting my computer, deleting all the files and downloading Razer as new, opening it as administrator, I tried turning of all razer apps through Task Manager and tried repairing it. Nothing ...
Razer Insider
insider.razer.com › razer-support-45 › can-t-open-razer-cortex-15009
Can't Open Razer Cortex | Razer Insider
June 28, 2020 - When you reinstalled the app, did you delete all the left-over files? If not, I highly recommend that you perform a clean installation of the app, following this guide for the most part.