Thank you for your response.
I have tried the steps you rcommended and I continue to have
the same issue.
- Device Manager - Uninstalled Realtek Bluetooth 5.0 Adapter
- Restarted PC
- All drivers are up to date, yet the issue remains that the
only device affected is the wireless headphone (Cowin E-7),
I lose the sound, although it appears in Bluetooth devices,
and is replaced by "speakers." - I have to reload the minidisk for the Realtel Bluetooth 5.0
Adapter to load the Realtek drivers back on and re-install Realtek
Bluetooth. After this is complete the wireles headphones
work well.
Guess I shall ignore any updates, since headphones work well
without updates.
Should you have any other resolution, please let me know.
Thanks again for getting back.
Thank you for your response.
I have tried the steps you rcommended and I continue to have
the same issue.
- Device Manager - Uninstalled Realtek Bluetooth 5.0 Adapter
- Restarted PC
- All drivers are up to date, yet the issue remains that the
only device affected is the wireless headphone (Cowin E-7),
I lose the sound, although it appears in Bluetooth devices,
and is replaced by "speakers." - I have to reload the minidisk for the Realtel Bluetooth 5.0
Adapter to load the Realtek drivers back on and re-install Realtek
Bluetooth. After this is complete the wireles headphones
work well.
Guess I shall ignore any updates, since headphones work well
without updates.
Should you have any other resolution, please let me know.
Thanks again for getting back.
Hello, I'm Louie, and I'm happy to help you today. Hope you're doing well and safe there. I'm sorry that you're having trouble with audio.
I would highly recommend you to try the solutions provided by Greg on the thread below.
https://answers.microsoft.com/en-us/windows/for...
Hope this helps.
Kind regards,
Louie
Videos
So i built a new pc a few weeks ago and have been using my bose qc ultras with my realtek bluetooth adapter without any issues so far. That was untill yesterday at least when all of a sudden after a restart they wouldnt connect anymore. Windows is giving me error code 31 saying it cant load the drivers for this device. I ran the troubleshoot which apparently reset all the drivers - same issues. I reinstalled the latest drivers manually - still nothing.
Any other ideas i could try?