Hello all,
Does anyone have a Royal Mail contact number? I have ordered a product before the new year and it is saying delivered 06/01/23 however this has not been delivered and it is pretty much lost. Not sure best way to deal with this?
Thanks
What services support Royal Mail International Tracking?
Tracking is available on several Royal Mail international delivery services, including:
- International Tracked: Delivery updates with online confirmation.
- International Tracked & Signed: Includes tracking plus signature on delivery.
- International Standard: No tracking, but affordable delivery for non-urgent parcels.
Why is my Royal Mail tracking number not updating?
There are a few common reasons why your tracking information may not be updating:
- Your parcel hasn't been scanned yet at its latest location.
- It's currently in transit between countries, and updates will appear once it’s scanned again.
- There may be a delay at customs or during handover to a local postal partner.
- The tracking number was entered incorrectly—double-check the digits.
If no updates appear for several days, contact Royal Mail customer service for help.
How do I track a Royal Mail international parcel?
To track an international parcel with Royal Mail, you’ll need a reference or tracking number. You can find this on your receipt or in your shipping confirmation email. Once you have it, visit the Royal Mail website or a third-party tracking platform like Ship24 and enter the number in the tracking field. You’ll see the current status, delivery history, and estimated delivery date.
Can I track Royal Mail international parcels on Ship24?
Yes. With Ship24, you can track Royal Mail parcels across multiple countries and postal systems using just the tracking number. This includes updates from Royal Mail and its international delivery partners.