I recently bought a 9950X3D and have tossed a rough overclock into UEFI, but I haven't been able to get Ryzen master installed. It wants me to shut down a process it can't tell me.
This keeps happening when I try to update my driver for ryzen master and download the latest ryzen master then when I click continue it says warning unable to automatically close applications please close them manually and try again
Hi
Welcome to the Microsoft community.
Your problem may be caused by some configuration problems or registry problems of your Windows system. You could try the following steps first.
1. Press Win+R, type regedit to enter the registry interface, and locate the following directory.
*HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services*
2. In the services folder find the amdryzenmasterdriverv13 and amdryzenmasterdriverv14.
3. Right click directly to delete the entire V13 and V14 directory.
4. Restart your computer after deletion to check whether your ryzen master can be turned on and running normally.
Disclaimer: Generally, modifying registry subkeys or work group is intended for advanced users, administrators, and IT Professionals. It can help fix some problems, however, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For further protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click here to view the article. **** https://support.microsoft.com/en-us/topic/how-to-back-up-and-restore-the-registry-in-windows-855140ad-e318-2a13-2829-d428a2ab0692
Keep us posted if you encounter any challenges along the process.
Best regards
Derrick Qian | Microsoft Community Support Specialist
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Hi, thanks for the reply. I tried this method, whiule also creating a backup, and I could not seem to locate the amdryzenmasterdriverv13 and amdryzenmasterdriverv14 files you said to find. The files I found are listed below in the screenshot. Please let me know if you have any other ideas for what this issue could be. Thanks!
Hi
Thanks for your reply.
Your problem may be caused by not installing the AMD motherboard chip. Generally speaking, the first thing to do after installing the system is to install the motherboard chip driver, which involves the subsequent installation of many drivers. Therefore, your Ryzen master cannot be installed may because the motherboard chip is not installed in advance.
My current suggestion is first go to the AMD official website to download the installation package of the motherboard chip driver. Don't install it first. Then uninstall all AMD driver packages in your screenshot (including Ryzen Master), and then restart your computer. Once the restart is complete, then start installing your AMD motherboard chip driver. Restart again after installation. Finally, try to install Ryzen master again to see whether it works normally.
Keep us posted if you encounter any challenges along the process.