Salesforce Ben
salesforceben.com › home › is ai an excuse? why salesforce’s layoffs tell a bigger picture
Is AI an Excuse? Why Salesforce's Layoffs Tell a Bigger Picture | Salesforce Ben
September 24, 2025 - In Salesforce’s FY25 Q4 report, they reported a restructuring budget of $298M; in FY24 Q4 it was $173M, and in FY24 Q1, it was a staggering $711M. This does coincide with major layoffs – in February 2025, Salesforce laid off over 1,000 workers ...
Times of India
timesofindia.indiatimes.com › news › technology news › tech news
One word that was CEOs' 'favourite' and employees' 'nightmare' in 2025 across technology companies; including Amazon, Google, Microsoft, Meta, Salesforce and others - The Times of India
3 days ago - Biggest Tech Layoffs of 2025: Job ... become ‘nightmare’ for employees. Companies like Dell, Salesforce, Microsoft, Google and Amazon have implemented cuts to balance budgets.The government was also hit by job ...
Is AI the main reason for layoffs in 2025?
Some companies cite AI efficiency, but critics argue it’s also due to pandemic-era overhiring.
economictimes.indiatimes.com
economictimes.indiatimes.com › business news › news › international › us news
Tech layoffs 2025 before Christmas: Salesforce, Oracle layoffs: ...
Why are Salesforce and Oracle laying off employees?
Both companies are cutting staff to streamline operations and adapt to new AI efficiencies, as per reports.
economictimes.indiatimes.com
economictimes.indiatimes.com › business news › news › international › us news
Tech layoffs 2025 before Christmas: Salesforce, Oracle layoffs: ...
Videos
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Are Salesforce Jobs Really Dying in 2025? The Truth About Layoffs, ...
Salesforce CEO confirms 4,000 layoffs ‘because I need less heads' ...
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Salesforce Layoffs 2025 | What You Must Do, Now! - YouTube
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Salesforce CEO confirms 4,000 layoffs ‘because I need less heads' ...
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12,000 Tech Workers Are Fired From Salesforce as Job Market COLLAPSES ...
Salesforce Ben
salesforceben.com › home › how bad were tech layoffs in 2025 (and what can we expect next year)?
How Bad Were Tech Layoffs in 2025 (And What Can We Expect Next Year)? | Salesforce Ben
2 weeks ago - With more than one million job cuts in the US, as well as October ranking as the worst month for tech layoffs in more than 20 years, it’s easy to see why – on the surface at least.
Salesforce layoffs (Feb ‘25)
Hire 1,000 sales people. Fire 1,000 people. More on reddit.com
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February 9, 2025Salesforce CEO confirms 4,000 layoffs ‘because I need less heads' with AI
The end part of the article is interesting. Analyst Ed Zitron said AI is being blamed by tech companies that over hired during the pandemic. The companies are now looking to lure investors by claiming to be more efficient, Zitron said. More on reddit.com
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September 4, 2025Salesforce layoffs in San Francisco confirmed
Why hasn't AI replaced CEOs? Hmmm.... More on reddit.com
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September 4, 2025Salesforce CEO confirms 4,000 layoffs ‘because I need less heads’ with AI
Looking on the message boards, it's just the normal "churn to look relevant" Silicon Valley stuff. "Like, everybody's totally doing it! Oh my gah!" I.E. "I'm not sure there's an AI strategy, but if we talk about AI and fire enough people, it'll look like we know what we're doing in the c suite!" More on reddit.com
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September 3, 2025The Tech Outlook
thetechoutlook.com › home › salesforce responds to ai layoff reports, says headcount was rebalanced, not cut
Salesforce Responds to AI Layoff Reports, Says Headcount Was Rebalanced, Not Cut - The Tech Outlook
3 days ago - The company stated that it did not lay off 4,000 employees (confusion came from a video interview of CEO Marc Benioff back on August 29, 2025), but instead rebalanced its headcount, redeploying roles from support into sales to increase distribution ...
Salesforce Ben
salesforceben.com › home › salesforce lays off over 1000 workers to make room for ai-focused roles
Salesforce Lays Off Over 1000 Workers to Make Room for AI-Focused Roles | Salesforce Ben
February 5, 2025 - Salesforce layoffs in 2025 impact over 1000 employees as the company restructures and prioritizes its AI initiative, Agentforce.
Medium
medium.com › predict › the-automation-cliff-why-salesforces-ai-layoffs-signal-the-end-of-safe-jobs-22695de1508e
The Automation Cliff: Why Salesforce’s AI Layoffs Signal the End of “Safe” Jobs | by iswarya writes | Predict | Oct, 2025 | Medium
October 13, 2025 - When Salesforce CEO Marc Benioff announced the company was cutting 4,000 jobs, most people assumed it was the usual corporate restructuring. But this time, something was different.
The Economic Times
economictimes.indiatimes.com › business news › news › international › us news
Tech layoffs 2025 before Christmas: Salesforce, Oracle layoffs: Tech majors start sacking staff before holidays - here are the departments affected - The Economic Times
November 12, 2025 - Tech layoffs 2025 before Christmas: As the holiday season nears, tech giants Salesforce and Oracle are implementing significant job cuts, impacting thousands. Salesforce is reducing its customer support team by nearly half, citing AI efficiencies. ...
CRN
crn.com › news › channel-news › 2025 › the-10-biggest-tech-company-layoffs-of-2025
The 10 Biggest Tech Company Layoffs Of 2025
1 week ago - ... Salesforce CEO Marc Benioff in August told the Logan Bartlett podcast that his company has cut 4,000 of its customer personnel, according to multiple news sources including CBNC.
CRN
crn.com › news › cloud › 2025 › salesforce-cuts-include-managers-directors-sales-marketers
Salesforce Layoffs Include Managers, Directors, Sales, Marketers
Salesforce isn’t alone in cutting headcount early in 2025 and as vendors chase emerging opportunities in AI. Workday, Citrix parent Cloud Software Group, SADA and Okta are among the technology vendors and solution providers to announce layoffs so far this year.
Reddit
reddit.com › r/salesforce › salesforce layoffs (feb ‘25)
r/salesforce on Reddit: Salesforce layoffs (Feb ‘25)
February 9, 2025 -
(Flagged as career question, but it would be a very broad one)
Is anyone else beginning to feel rather uneasy about the future of the core platform?
I have no issue with AgentForce at all, and wish Salesforce all the luck with it (I can’t use it for regulatory reasons RN) But the messaging around hiring 1,000 new AI people and cutting ‘legacy’ people at the same time isn’t great.
https://www.sfchronicle.com/bayarea/article/salesforce-layoffs-20151757.php
A less pessimistic view is that maybe Salesforce is just spreading roles globally, and it makes sense to have fewer Bay Area salaries
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Hire 1,000 sales people. Fire 1,000 people.
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I am not sure why we freak out every February when Salesforce does layoffs. Salesforce is a major corporation operating on a Fiscal year that ends at the end of January. They have over 70k employees. They operated on strategic missions with thorough KPIs. Why are you surprised that strategies change and bottom performers are identified and both of these things lead to ONLY a ~1.5% reduction in workforce. Top it off with their goals to reduce their biggest expense - employees - combined with recent investments in employing in currently cheaper markets like the Philippines, and this is a natural situation. Don't make this what it's not - a sign of issues. This is how they have worked for the entire decade+ I've been involved in the ecosystem. It hurts that people lose their jobs, but this is a natural cycle for any large corporation.
Salesforce Ben
salesforceben.com › home › salesforce lays off 350+ employees across san francisco, washington state, and ireland
Salesforce Lays Off 350+ Employees Across San Francisco, Washington State, and Ireland | Salesforce Ben
September 5, 2025 - Instead, a Salesforce spokesperson ... be laid off on or around Tuesday, and they will officially leave the company around November 3, 2025....
Al Jazeera
aljazeera.com › economy › business and economy
Salesforce lays off thousands despite strong earnings report | Business and Economy News | Al Jazeera
Published On 3 Sep 20253 Sep 2025 · Click here to share on social media · Share · Save · Salesforce has slashed another 4,000 jobs from its customer support workforce as the tech giant doubles down on artificial intelligence, even as the ...
Published September 4, 2025
CNBC
cnbc.com › 2025 › 09 › 02 › salesforce-ceo-confirms-4000-layoffs-because-i-need-less-heads-with-ai.html
Salesforce CEO confirms 4,000 layoffs ‘because I need less heads' with AI
September 2, 2025 - 22, 2025. ... Salesforce has cut 4,000 of its customer support roles, CEO Marc Benioff recently said while discussing how artificial intelligence has helped reduce the company headcount.
Times of India
timesofindia.indiatimes.com › news › technology news › tech news
After claiming to redeploy 4,000 employees and automating their work with AI agents, Salesforce executives admit: We were more confident about…. - The Times of India
3 days ago - Vivint worked with Salesforce to implement "deterministic triggers" to ensure consistent survey delivery.Another challenge emerged in what executive Phil Mui described as AI "drift" in an October blog post. When users ask irrelevant questions, AI agents lose focus on their primary objectives. For instance, a chatbot designed to guide form completion may become distracted when customers ask unrelated questions. Biggest Tech Layoffs of 2025: Job Cuts at TCS, Intel, Microsoft, Google and more
NDTV
ndtv.com › home › feature › salesforce lays off 4,000 employees, ceo marc benioff explains why: "i needed fewer heads"
Salesforce Lays Off 4,000 Employees, CEO Marc Benioff Explains Why: "I Needed Fewer Heads"
September 3, 2025 - ShowQuick Read · Summary is AI-generated, newsroom-reviewed · Salesforce cut 4,000 customer support jobs, reducing staff from 9,000 to 5,000 employees · CEO Marc Benioff linked layoffs to AI automating routine customer interactions ·
Fast Company
fastcompany.com › home › news › tech layoffs 2025: salesforce to slash 1,000 jobs as it joins meta, amazon, microsoft, and more in cutting roles
Tech layoffs 2025: Salesforce to slash 1,000 jobs as it joins Meta, Amazon, Microsoft, and more in cutting roles
February 4, 2025 - Technology giants including Salesforce, Microsoft, Meta, and Amazon have begun 2025 with rounds of layoffs, some performance-based.
Business Insider
businessinsider.com › business insider › tech › ai › marc benioff says salesforce has cut 4,000 roles in support because of ai agents
Marc Benioff Says Salesforce Has Cut 4,000 Roles Because of AI Agents - Business Insider
September 3, 2025 - Marc Benioff said that AI agents had helped cut Salesforce's support head count by nearly half. NICHOLAS KAMM/AFP via Getty Images · 2025-09-01T05:45:06.571Z · Share · Facebook Email X LinkedIn Reddit Bluesky WhatsApp Copy link Impact Link Save Saved Read in app ·
African Supernova
africansupernova.com › salesforce-layoffs-in-2025
Salesforce Layoffs in 2025: Inside the Latest Restructuring and AI Shift - African Supernova
March 18, 2025 - We continually update this article ... restructuring efforts. March 4, 2025: Salesforce announces the layoff of approximately 3,000 employees (about 6% of its global workforce), primarily affecting sales and customer success ...
Salesforce Ben
salesforceben.com › home › ai agents drive 4,000 job cuts in salesforce support division
AI Agents Drive 4,000 Job Cuts in Salesforce Support Division | Salesforce Ben
September 3, 2025 - Salesforce CEO Marc Benioff revealed on a recent podcast that the company has used AI agents to replace around 4,000 customer support division employees. The announcement comes just weeks after Benioff told the 2025 AI for Good Global Summit ...
Newsweek
newsweek.com › salesforce-layoffs-artificial-intelligence-ai-restructuring-2026642
Salesforce Laying Off 1,000 Employees in AI-Driven Restructuring - Newsweek
February 5, 2025 - LayoffsTechTech Industry · News ... member · The San Francisco-based software company Salesforce is laying off around 1,000 employees, according to Bloomberg....