Videos
Hi, I've been trying to figure out a good TV for my parents. We were at Sam's Club last weekend and a Samsung CU7000 85" and LG UR8000 86" were both on clearance for ~$1000 which seems really cheap for the size. They're usually very slow to upgrade TVs and they've had our current Samsung F6300 65" from back when that was a fancy big size lol. And we had some old Samsung 40" way before that. So they have some brand loyalty to Samsung since that's like 15 years of good TVs that lasted forever (a family member is still using the 40"). But from reading around, it seems both Samsung and LG's budget models aren't nearly as good as they should be nowadays. So I'm not sure these clearance deals are so great after all.
99% of their usage is streaming movies (we recently got fiber so we have fast internet for once, but our streaming quality is still well under 1080p? dunno the deal with that) and even that isn't an everyday thing so I know they would still be fine with the current TV for a while. Just the $1000 85" Samsung really caught our attention value-wise. I'm usually the guy who knows all the tech stuff but I never watch TV so all of these modern specs seem really confusing to me, all I know is buy an OLED but those are out of their price range at this size for now. At the end of the day I would hope that TVs have advanced enough over nearly a decade that even a shitty 4k TV today will blow our old ass 1080p Samsung out of the water.
So basically, are the usual grievances this sub has with these models (CU7000/8000, UR8000, etc) warranted? Or are they a bit overblown given the budget? And if anyone has owned an F6300 in the past, a firsthand comparison to newer models would be much appreciated too. Thanks!
Like how is it possible?!
My husband bought me this tv yesterday. He asked if I wanted it because it would come with AMC+. There is a series on there that I have been waiting to see, so I said yes. Got it home and set up. Found there are no instructions on how to claim the STARZ/AMC+ bundle. Tried going through the process on each app separately - no luck, just hourglassing. Also cannot find anything in writing about the 3yr warranty offered.
Called Sam’s, spoke to the manager on duty. Husband: “Your website says members get STARZ/AMC+ bundle with the purchase of this Vizio tv. How do I claim it?” Manager: “Instructions should be in the box.” Husband: “Nope.” Manager: “You will need to contact Vizio.” Husband: “What about the 3yr warranty? I don’t see it anywhere in writing.” Manager: “We don’t provide the bundle or extra warranty.” Husband: ”But your AD ON THE WEBSITE says those are member bonuses!” Manager: “You will need to call Vizio about these issues”. So I called Vizio: “Go to your apps and select the option for bundles.” Me: “There is no option for bundles.” Vizio: “Maybe your husband can help you find it.” Me: 😒. Husband comes and tells them there is no bundle option. He stays on the phone with them for an hour (cuz I’m done😤). They have him try to claim the deal through each app separately. Doesn’t work - just hourglassing. Vizio: “I’m sorry we can’t help you. You will need to contact the retailer.” Husband: “What about the 3yr warranty?” Vizio: “We don’t offer a 3yr warranty. You will need to contact the retailer.” Husband calls Sam’s again: “Vizio told us to call you.” Manager: “You need to call corporate.” Husband calls corporate…has to explain to rep three times what the issue is. Rep escalates his call. Submitted complaint, waiting for response.
Now we are having a discussion (argument) about returning the TV. Picture and sound are just okay. Also, Walmart just bought Vizio so this shouldn’t be a problem.
Tl;dr: Beware of this Vizio tv deal. Might be a bait and switch ad.