They’re as useless as usps is as a whole. They’ll tell you after the 6 months passes that basically it’s your fault something was lost. Zero accountability. They never look into anything it’s just an automated system. Answer from UncannyAnomaly on reddit.com
USPS
usps.com › help › missing-mail.htm
Missing Mail and Lost Packages | USPS
If after 7 business days from when you submitted your online help request form your mail or package hasn't arrived, submit a Missing Mail search request with the following information:
Pirate Ship
support.pirateship.com › en › articles › 4785073-how-to-file-a-missing-mail-search-request
How to file a Missing Mail Search Request | Pirate Ship Support
Here are the steps you need to take to file a missing mail request with both USPS and UPS. File a Missing Mail Search: You can file a Missing Mail Search on the USPS Missing Mail and Lost Packages page. From there, scroll down to option 2. Submit a Missing Mail Search Request.
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Stowfly
stowfly.com › blog › missing-usps-packagesfile-a-help-request-and-submit-a-missing-mail-report
Missing USPS Packages: Contact, File Help Request & Report
You can get to the “Submit a Missing Mail Search Request” section from the Help tab by clicking on the “Finding Missing Mail” link from the dropdown list.
Reddit
reddit.com › r/usps_complaints › has anyone had success with a "missing mail search" on usps?
r/usps_complaints on Reddit: Has anyone had success with a "Missing Mail Search" on USPS?
December 24, 2022 -
I had a fairly valuable priority mail flate rate bubble envelope shipped to me. The package was initially scanned in at a distribution center in NY. There were no updates for a week and I submitted a help request form.
USPS actually called me (which surprised me) and stated there has not been a physical scan for a while. She said I should file a "missing mail claim" and they she flagged the shipment. She continued that sometimes just flagging the package will have it moving again. I submitted the missing mail form last week, but there have not been any updates on it.
I have a small hobby business and ship USPS A LOT. I've had packages take a long time to be delivered, but I've never ran into a package having a single scan then never having an additional scan for multiple weeks. At this point, I'm wondering if I should keep patient or submit an insurance claim? There is insurance on the package, but the contents are sentimental as well as valuable and I'd rather have the package.
Has anyone submitted a Missing Mail Search with USPS and have it work? Additionally, if anyone has any input on filing an insurance claim, I'd be interested in that as well. Thanks!
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They’re as useless as usps is as a whole. They’ll tell you after the 6 months passes that basically it’s your fault something was lost. Zero accountability. They never look into anything it’s just an automated system.
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Not to burst any bubbles- I shipped a package worth about $7,000 on 12/29. The only scan on my tracking was the acceptance scan. I filed a missing package search on 1/12 (figured I’d let the holidays pass) and still nothing. So I filed my insurance claim the other day and am not-so-patiently waiting. I’ve talked to the postmasters from the destination post office, the distribution center (Detroit), and the recipient post office. No one knows anything. No one can give any updates. It’s beyond frustrating.
SellerSprite
sellersprite.com › home › blog › usps missing package? complete guide to find your lost mail
USPS Missing Package? Complete Guide To Find Your Lost Mail - Seller Sprite
October 15, 2025 - You can submit a Missing Mail Search Request through the USPS website.
ShippingEasy
support.shippingeasy.com › hc › en-us › articles › 4407010000539-How-do-I-find-Missing-Mail
How do I find Missing Mail? – ShippingEasy
Visit your local Post Office™ location for assistance in filling out a Missing Mail request.
Stowfly
stowfly.com › blog › how-to-file-a-usps-missing-mail-search-request-a-complete-step-by-step-guide
How to File a USPS Missing Mail Search Request: A Complete Step-by-Step Guide
The portal allows you to provide other identifying info (sender, recipient, mailing date, contents, packaging). The more info you give, the better. Q: The tracking shows “delivered,” but I never got it. Should I just wait? A: No. File your Help Request immediately, document the situation (doorbell camera, neighbor checks), and then submit the Search Request after the waiting period. Many “delivered but missing” cases are misdeliveries or porch thefts.
Postalexamreview
postalexamreview.com › blog-detail.php
USPS Missing Mail: What Is It and How Can You File a Missing Mail Request
Fill out the search request box to the best of your ability and hit the submit button. After sending your search request, you will receive an acknowledgment. Better still, you can view the current status of your request by visiting the Missing Mail Search History.
Stamps.com
stamps.com › home › how to find a lost usps letter or package
How to Find a Lost USPS Letter or Package - Stamps.com
July 10, 2023 - USPS offers free resources to try to track down missing mail and packages. The first step is to track your package, followed by submitting a couple of different forms.
USPS
faq.usps.com › s › article › Missing-Mail-The-Basics
Missing Mail - The Basics
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Simpl Fulfillment
simplfulfillment.com › support-center › how-to-file-a-missing-mail-search-request
How to File a Missing Mail Search Request | Simpl Fulfillment
If you want to register the Missing Mail Search, initiate by leading to the Lost Packages and Missing Mail Page of USPS. Then scroll down to the 3rd option, where you will be asked to put forward a “Missing Mail Search Request”.
Pirate Ship
support.pirateship.com › en › articles › 4793887-how-to-look-up-missing-mail-search-requests
How to look up missing mail search requests | Pirate Ship Support
Click the "Start Your Missing Mail Search" button: From there, scroll down to "3. Submit a Missing Mail Search Request," and click the Start Your Missing Mail Search button.
11 Alive
11alive.com › article › news › special-reports › postal-problems › postal-problems-usps-options-stuck › 85-a2ea4785-15e9-4532-93be-59c5819f9b1a
Postal Problems | How to navigate missing mail, deliveries and refunds
Then, complete a help request form that will be sent to your local post office for review. If it's been 7 days since you sent the request form and your mail has not arrived, submit a missing mail search request.
Business Insider
businessinsider.com › business insider › how to report a missing usps package, file a help request and submit a missing mail claim
How to report a missing USPS package, file a help request and submit a missing mail claim
August 23, 2022 - You'll need details like your tracking number and mail date to complete the request. Jennifer Still/Business Insider · 2. At the bottom of the page, read the Missing Mail Search Disclaimer and click the box to confirm you understand and accept the terms as outlined. 3. Click "Verify address" before reviewing the information shown on the following page and clicking "Submit."
EBay
community.ebay.com › t5 › Shipping › Can-t-open-USPS-Missing-Mail-Search-says-it-is-too-soon-but › td-p › 34255770
Can't open USPS Missing Mail Search, says it is too soon but cutoff date given is already past!
February 1, 2025 - I can't explain the error message obviously USPS is having some calculation problems. You are correct you can file a missing mail request 7 business days after the initial mailing.
Mochiglow
mochiglow.com › translation missing: en.general.breadcrumb.home › lost package instructions
Lost Package Instructions – Mochiglow
If you have not received a follow up email or phone call after 7 business days, click on "Start your Missing Mail Search" under the Submit a Missing Mail Search Request section.
Stamps.com
stamps.com › home › usps › usps lost package
USPS Lost Package - Stamps.com
November 28, 2023 - Description of the package contents, ... Once you have the necessary details, you can submit your Missing Mail Search Request online at USPS.com....
Amazon
becomethesolution.com › news › usps-submitted-search-requests
How To: Find USPS Submitted Search Requests – Lost Mail
October 15, 2017 - If you recently submitted a USPS Missing Mail search request, you may find yourself lost trying to check the status of your request online. Here is a direct link to submitted missing mail requests.
PostScan Mail
postscanmail.com › home › blog › how to find usps lost packages or missing mail
How to Find USPS Lost Packages or Missing Mail - PostScan Mail
April 8, 2018 - Submit a help request form at the ... Search Request for Missing Mail: You can submit this request after 7 days from the expected delivery date and within one year of the original mailing date....
JustAnswer
justanswer.com › software › igcdp-received-package-search-request-mail-lost.html
I received a package search request in the mail for a lost delivery for me vand I’m trying to file the form online and
they will forward your request to your local Post Office facility to help locate any missing items. If after 7 business days from when you submitted the above online help request form your mail or package hasn't arrived, submit a Missing Mail search request using the following link: