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This may already be common knowledge here, but I want to share how frustrating and useless this card is. I have 1300+ "Verizon Dollars" from years of everyone in my family using this card for almost everything. But these Verizon dollars are useless. I can't use them for ANYTHING: I can't pay my Verizon bill, I can't pay my credit card bill (this was never possible), I can't put them towards travel or gift cards (this option was removed 1-2 years ago) and I can't purchase (overpriced) Verizon accessories or equipment. I've spent hours online, on the phone (including with multiple verizon "executive relations" specialists) and in stores trying to solve this issue. I meet all program requirements: I'm account owner of a mobile account, a FIOS account and the credit card. This seems to be an unsolvable technical problem. Searching google for "unable to use verizon dollars" yields many identical stories. I'm now using my Chase Ink card (5% rewards) to pay for Fios and cell.
I had a Lowe’s card. I made every payment on time and started with a higher balance I slowly payed down. I had autopay and every payment went through no late payments, no issues. I got a little extra money so I payed it the rest of the way down so I would have a lower credit usage and raise my credit score a little. They instantly shut my account which instead lowered my credit score! I tried to find out why and if I could get it reopened they told me that they can close my account whenever they want and it could have been any number of reasons including “ they just felt like it”. This is a terrible way to reward a loyal customer who has made every payment on time! I will never open a card that goes through synchrony bank again, and if this is how they treat someone with a perfect payment record then I would highly recommend you avoiding them as well.