I got notification saying my package from alixpress was out for delivery on Sunday the 11th. I figured they dont deliver on sundays it will show Up monday. And nothing shows up. Tuesday comes whichs today and its 930pm right now. Still no package. And last location is only 15 mins from me. Is this ever gonna show up?
I noticed today about half the orders have been sent via Uni Express. Normally I get a tracking number that final delivery is by USPS.
I have had issues with Piggyship (package not delivered) and thankfully it seemed AliExpress stopped using them.
However, this UniExpress is new and never heard of it.
I am in the United States. (Arizona to be specific) Anyone have experience with it? Is it one of those delivery companies that is like Piggyship?
So I purchased something and it was going to be delivered by UniUni. I was home for the entire day and nobody knocked on my door that whole time. Then I got messaged that my item was delivered and signed for about 6 minutes ago, I check the proof of it being delivered and it was at my door in the photo. I open my door and it's not there.
Now it has been 6 days and UniUni customer service doesn't answer any of my emails/tickets, they put on their stupid elevator music for an hour before they hang up whenever I call them (I've called them 6 times now and waited 3 hours in total). I'm genuinely starting to be gaslit into thinking this shipping company never existed.
It's been out for delivery since last night at 7 pm it said on their website that it was estimated to come on Thursday which is today nothing yet. I found it a bit odd that it went out for delivery last night at 7 pm when it's supposed to be estimated for delivery today. It's the UNI express (Montreal Branch). Has anybody had a similar experience?
So I got a call from a strange number from a man who seemed super irritated, so I assumed it was a spam call and hung up. He called again and I didn’t answer. Even more calls after that.
He sent me a text a few minutes later asking me to message him asap since he was outside and needed the code to enter into my apartment unit. I of course said no because it was literally 9 pm, I was home alone, and I didn’t want a random man having the code to my building.
I instead asked him to place them in front of the leasing office. He literally just put the packages on the ground after I said the BENCH so that they were more hidden and wouldn’t get stolen, but I was like “whatever” and went to fetch them.
I had ordered multiple packages so I opened them all, assuming two had arrived earlier than expected….only to discover there are two other packages he left for me and they aren’t mine?
I’m taking them to the front office right when they open tomorrow, and I wrote a note on the now taped packages explaining the situation. But I’m upset because…why would he do that? I don’t open people’s mail so I feel icky and terrible even though it was a mistake. Their stuff would have gotten stolen as well if this mix up didn’t happen, as I doubt they were notified since he kept calling ME?? And how would they have known where to even find them.
Has this happened to anyone else? I’m scared to even order from Ali express again because what if this happens again. Maybe it was just the driver who ignored details? Usually deliveries only happen during business hours so the front office checks them in. If a package comes past 5 pm, which is when they close, they’ll just redeliver it the next day, or I’ll be able to pick it up myself. This has never happened before.