I recently had a package shipped via UniUni, which is my first time using this carrier. The tracking status says 'Failed Delivery Attempt' and mentions 'Parcel Returned to Warehouse. Does anyone know where their warehouse might be located so I can pick it up myself? Or who to call?
So I purchased something and it was going to be delivered by UniUni. I was home for the entire day and nobody knocked on my door that whole time. Then I got messaged that my item was delivered and signed for about 6 minutes ago, I check the proof of it being delivered and it was at my door in the photo. I open my door and it's not there.
Now it has been 6 days and UniUni customer service doesn't answer any of my emails/tickets, they put on their stupid elevator music for an hour before they hang up whenever I call them (I've called them 6 times now and waited 3 hours in total). I'm genuinely starting to be gaslit into thinking this shipping company never existed.
I’m interested to hear in others experiences with the company UniUni. I was supposed to have a parcel delivered 24 hours ago and soon as I received the e-mail that it was out for delivery by this company “UniUni” I’ve never heard of - I saw a red flag. Looks like it’s a Canadian based company? But maybe it’s actually Chinese? There’s an app to track your package but it’s only available via iOS if you’re in Canada.
I bought some items from a company without realizing it was a Chinese company. The shipping understandably took forever but now it’s in LA and I have no idea when it’s arriving. I already reached out to UniUni and opened a ticket to get some information…so who knows how long that’ll take. The only info I’ve seen out there about this delivery company is only based on shipping to Canada.
Any US experiences here?