Hi, I'm a new hire at Walmart, and I'm trying to get into the Me@Walmart app, but it's flat-out just not working.

I went through the "Candidate" sign-in and used my email and password from my application (like the instructions I got said), but the "Sign In" button isn't doing anything (and, after checking, doesn't seem to actually have any direction? like, no link attached?) If I close out of the window and hit the "Candidate" button again, it just opens a black screen (probably would be white in light mode, idk). My dad figured out that if I open the regular sign in, plug in my email and the store number, it fixes the page that opens in the "Candidate" button, but the "Sign In" button still doesn't do anything.

I figured I'd ask here before I go calling the helpline, since they'll probably stick me on hold for an hour.

Someone I know just got hired full time at Walmart. They then advised him he has to upload this app to his phone. His older Android phone does not seem to be compatible with the app, even when he used the android link that was provided. He plans to buy a new phone with the first or second paycheck, but does not have the money to buy a new phone now.

Is Walmart allowed to require this? Is this used as part of work, or just for work notices, checking hours or requesting PTO? Is there a device he can use at Walmart temporarily until he can afford to get a new phone? Do they have to supply a phone to him if he doesn’t have a compatible device? Can he be denied the job if he can’t get a new phone first?

Its not letting mw sign in with my user ID and store number. Is my User ID my email that I used on my applicant form?