Those outsourced folks are getting worse with what they are advising our clients and it is nearly rivaling Apple with the amount of misinformation given. Examples are of today and not super bad, I just am too tired to remember the worse ones.

1. Clients told us that the call center told them it was cool to just show up without an appointment. We are short staffed with agents still in training.

2. Clients advised to bring in their monitor, keyboard and mouse with their desktop to their appointments.

3. Clients encouraged to bring multiple devices because we can of course diagnose and checkin multiple devices in 20 minutes.

And finally, a few days ago, the call center folks told the clients we can transfer data from one iOS device to another (without iCloud) during a 20 minute consultation.

I have the protection plan and my dryer starting to act out. I called the Geek Squad number and I was given this number to call: 888-472-4861

either I was given the wrong number or I wrote it down incorrectly.

who do I call to get someone to come out to my house?

Hey, I'm looking to get my thermal paste renewed and a nice dusting on my laptop. I want to call them directly so I can ask them personally without having to get an uber to get there only to have them say no.

So is that possible? The call center is pretty difficult to navigate as im sure you're aware.