The 1Password website has taken down contact info for support. Instead it suggests you use the "chatbot" which just redirects you to the support page that suggests using the chatbot. Please remind me why I pay for 1Password instead of migrating to Apple's updated Passwords app?
Edit: Their mobile website is broken and does not in fact have the ability to be contacted to create a ticket. I saw from the desktop website that the possibility does exist to contact them.
Hello, I've been trying to get in contact with 1password support and I got a response but when I message back I didn't seem to get a response. I tried to send another request and this time I didn't get an email back that my request was submitted. Is there a way to get in contact with 1password to help fix my issue?
Hello,
Just curious how long 1Password's Support Team typically takes to get back to you? I submitted something on Saturday but never received a ticket confirmation via email or response, so I'm unsure if it was received.
I am interested in the switch offer they have going on but wanted to confirm eligibility before porting all my data to 1Pass.
Thanks.
Does anyone have advice on how to reach customer support quickly? I'm trying to log into 1Password on a new device and the authenticator codes are all deemed invalid. I've tried resetting times, the time zones all match, and reinstalling apps. It's been frustrating since I need to access some accounts that are time sensitive.
ETA: I've emailed them already twice - this is somewhat urgent and I'm trying to find a faster way to reach them.
It has been a week, and I haven't received any response from support—not even an automated reply asking for identification or a support ticket. I really wish to know why there has been no response.