It is a battery issue. This forum post has more information that may help. Answer from JOcean on dell.com
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It is a battery issue. This forum post has more information that may help.
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The blinking pattern you’re observing on your Dell Inspiron 3558 (4 times amber followed by 1 time white) indicates a Battery Issue. Since your laptop is an older model, it’s possible that the battery has reached the end of its lifespan. Battery Replacement: You’ll need to replace the battery. You can find compatible replacement batteries for your Dell Inspiron 3558. Here’s a link to a replacement battery that you can consider. Battery Report Check: Create a battery report to check the status of your current battery. Open a Command Prompt window (search for 'cmd' in the Start menu). Type the following command and press Enter: powercfg /batteryreport This will generate a battery report. Locate the report file (usually saved in your user folder) and open it. Compare the Design Capacity value with the Full Charge Capacity value. For a healthy battery, these values should be nearly the same. Temporary fix/Workaround: Hard Reset Turn off the laptop. Disconnect the AC adapter and remove the battery or simply remove the base cover and disconnect the battery cable. Disconnect all devices such as USB drives, printers, webcams, and media cards (SD/xD). Press and hold the power button for 15 to 20 seconds to drain the residual power. Connect the AC adapter and battery. Turn on the computer. If you still need assistance, please contact support by clicking the ‘Get Help Now’ button located at the bottom right corner of the page. The button is marked with a help icon for easy recognition as per the picture below:
Reddit
reddit.com › r/dell › battery led 4 amber 1 white
r/Dell on Reddit: battery led 4 amber 1 white
August 13, 2022 -
I chenged the thermal paste on my notebook( is a vostro 14 3468 from dell) and when I tried to turn it on appears the battery led started to blink 4 amber and 1 white and not charging. I checked everything and didn't found nothing broken I also didn't find anything about it on the internet or Dell website
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I apologize if these are stupid questions, but here goes: Is it possible you pinched or damaged one of the wires coming from the battery connections on the motherboard when you reassembled the case? Or, it's just a bad battery.
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So the battery health is on 71% the voltage is between 15290mV ~ 15293mV the charging state is on idle and no current flow temperature -54c??? battery is dying that is the reason of the light Can I change the battery for one with bigger capacity?
XPS L702, blinking battery lights (4 amber, 1 white)
I'm having the same issue with my Dell XPS L702. These lights keep blinking when the power cable is plugged in. I read another forum and it stated buy a new battery, so I did from Dell. Same proble... More on dell.com
Led error code 1 amber 4 white
I got my computer about a year ago and now I'm using it for school. I noticed recently that I am getting what I believe is an error code on the battery light, next to the HDMI port. It will flash a... More on dell.com
Dell 7760 very hot with 4 amber 1 white blinking
Very strange, turned the computer off last night sitting on the desk. This morning I unplugged everything and threw the computer in a bag for a drive to the office. When I arrived and pulled the co... More on dell.com
XPS 13 9350 flashing 4 amber 1 white
February 16th, 2024 10:48 · My laptop started flashing lights 4 amber and 1 white https://photos.app.goo.gl/5mhz1HiHrA9S85jE6 More on dell.com
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r/Dell on Reddit: Dell Latitude 5530 error code - 4 amber 3 white?
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That code means a bad battery. You'll need a replacement. https://www.parts-people.com/index.php?action=item&id=19380
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The blinking pattern you’re observing on your Dell Inspiron 3558 (4 times amber followed by 1 time white) indicates a Battery Issue. Since your laptop is an older model, it’s possible that the battery has reached the end of its lifespan. Battery Replacement: You’ll need to replace the battery. You can find compatible replacement batteries for your Dell Inspiron 3558. Here’s a link to a replacement battery that you can consider. Battery Report Check: Create a battery report to check the status of your current battery. Open a Command Prompt window (search for 'cmd' in the Start menu). Type the following command and press Enter: powercfg /batteryreport This will generate a battery report. Locate the report file (usually saved in your user folder) and open it. Compare the Design Capacity value with the Full Charge Capacity value. For a healthy battery, these values should be nearly the same. Temporary fix/Workaround: Hard Reset Turn off the laptop. Disconnect the AC adapter and remove the battery or simply remove the base cover and disconnect the battery cable. Disconnect all devices such as USB drives, printers, webcams, and media cards (SD/xD). Press and hold the power button for 15 to 20 seconds to drain the residual power. Connect the AC adapter and battery. Turn on the computer.If you still need assistance, please contact support by clicking the ‘Get Help Now’ button located at the bottom right corner of the page. The button is marked with a help icon for easy recognition as per the picture below:
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Hi Tempwfox519, Good work on troubleshooting. We will have to check the status of the adapter in BIOS; if the adapter is not detected properly the system will continue to receive power but will not charge the battery. Please follow the steps mentioned below to check if the adapter is detected properly. Start the computer by pressing the power button Press the F2 key 2-3 times You will now be on the BIOS screen Under the Main Tab look for the option that says AC Adapter Type If the Adapter Type says Unknown or None with the adapter plugged in. Reconnect the adapter to the machine and if the status now shows as Unknown then the AC Adapter needs to be replaced.
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Hello…thanks for the quick response. I tried what you said. The BIOS states 150W under AC Adapter Type. I also unplugged it to see if the BIOS detected a change, and it did…it stated NONE. So it seems to be detecting ok, right? Something I might not have said in original post is that the light continues to blink whether running on AC power or Battery power. While plugged in, the battery meter always states 'a percentage' 'plugged in' 'not charging'… but battery seems to be charging. Current state is [96% available (plugged-in, not charging). I would think the battery should be a lot less than this by now if not charging. Strange. I just unplugged the battery with the system running to test the battery meter on the battery…shows all led lights lit. However, when I just plugged the battery back in, a Windows message appeared stating 'The model number for the primary battery is non-recommended. The battery cannot provide sufficient power to run the system on battery mode. Please insert a Dell battery for best system operation.' I would had never seen this unless I would have unplugged and replugged the battery with windows running. The original battery and the battery I just purchased are both from Dell. They are 'Dell Battery Module, Type R795X Rating: 11.1V Capacity 90Wh. Hope this helps. Sounds like a system/bios update issue of not detecting the battery properly, right? Thanks again.
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It isn't documented in the manual for that system, but 1,4 is usually a faulty battery error. Shut down, disconnect AC power and remove the base cover. Disconnect the battery from the system board and power up on AC only. If the flash sequence ceases, the battery needs to be replaced.
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If you're experiencing no post issues with your laptop, please don't hesitate to contact our support team. You can use the Get Help Now chat feature located at the bottom right corner of the page. The chat button is marked with a help icon for easy recognition, as shown in the image below: Additionally, we recommend performing a hard reset, as this has resolved the issue for some users: Turn off your computer. Disconnect the power adapter. Remove the base cover. Disconnect the battery cable. Press and hold the power button for 20-30 seconds to drain any residual power. Reconnect the battery cable. Reinstall the base cover. Reconnect the power adapter. Turn on your computer.
YouTube
youtube.com › watch
How to Fix a Windows 11 Dell Laptop Flashing LED Code 2 4 by a Certified Technician - YouTube
So you hit the power button on your Dell and then notice this ominous flashing of your LEDs 2 and 4. This can either be all orange or 2 orange and 4 white. ...
Published April 29, 2023
Dell
dell.com › dell community › laptops › inspiron
Dell 7760 very hot with 4 amber 1 white blinking | DELL Technologies
July 6, 2022 - Very strange, turned the computer off last night sitting on the desk. This morning I unplugged everything and threw the computer in a bag for a drive to the office. When I arrived and pulled the co...
Dell
dell.com › dell community › laptops › xps
XPS 13 9350 flashing 4 amber 1 white | DELL Technologies
February 16, 2024 - Hello, My laptop started flashing lights 4 amber and 1 white https://photos.app.goo.gl/5mhz1HiHrA9S85jE6 . This happened after doing the latest Windows 10 update to Version 22H2 on Fed. 17/24...
Dell
dell.com › dell community › laptops › latitude
New Battery Issue (4 amber, 1 white) Light Code | DELL Technologies
September 10, 2024 - A flash code of 4 amber, 1 white or a constantly flashing amber light would be indications of a Temporary Battery Failure. The 4,1 code in particular would be due to 2 possible reasons.
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@Zutella Replace the CMOS battery.
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Based on the article 'A Reference Guide to the XPS Laptop Diagnostic Indicators,' this pattern indicates CMOS battery failure. In such instances, we recommend replacing your coin-cell battery as per your product manual. If you still need assistance, please contact support by clicking the ‘Get Help Now’ button located at the bottom right corner of the page. The button is marked with a help icon for easy recognition as per the picture below:
Dell
dell.com › support › kbdoc › en-us › 000366873 › 4-amber-4-white-no-post-error-on-dell-pro-max-plus-laptops
Four Amber Four White No POST Error on Dell Pro Max Laptops | Dell US
The error only occurs after changing the following settings in the BIOS: Enable the Discrete Graphics Controller Direct Output Mode setting under 'Display: Hybrid Graphics or Advanced Optimus' Disable the Enable Microsoft UEFI CA setting under 'Boot Configuration' ...
Dell
dell.com › dell community › laptops › inspiron
4 amber 1 white | DELL Technologies
December 29, 2021 - I was playing Ark at the time on a flat surface because I was just testing fps. After testing, as I close my laptop I saw the 4/1 light blinking near my charging port. I quickly re opened my Laptop as soon as I saw it was a battery problem.
Reddit
reddit.com › r/dell › 2 amber & 4 white
r/Dell on Reddit: 2 amber & 4 white
March 21, 2024 -
Hey, fellow tech enthusiasts I am facing a black screen with no post and a combination of 4 white and 2 amber LED codes when opening my laptop. Laptop model is G15 Ryzen addition
Looking forward to your insights and suggestions. Thanks in advance for your tech wisdom!
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Memory or Read-Only Memory (ROM) failure If competent, take the memory out and try the following - if there are two DIMMS then try each one in each slot to see if there is any change, if just one DIMM the try both slots and also try no RAM installed and it should produce a 2,3 code. Manual at https://dl.dell.com/content/manual36483742-dell-g15-5515-service-manual.pdf?language=en-us and memory at P. 24 Remember to insert and remove at 45 degree angle. Good luck Got warranty?
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RAM issue, visually inspect it to see if any chip looks damaged on the sticks If no visible damages, install one at the time and see if anything changes If nothing happens after the test you might need new ram, if even with new ram fails, it’s a Motherboard issue
Dell
dell.com › support › kbdoc › en-us › 000212626 › inspiron-all-in-one-desktop-no-post-power-led-blinking-2-and-4
Inspiron All in One Desktop Does Not POST and the Power LED Blinks Two Amber and Four White Flashes | Dell US
The No POST diagnostic error that the power LED blinks is a two amber and four white repeated flash code: Memory or RAM failure error code · This can happen after you make one of the following hardware changes: You replace or swap out the memory with Kingston 16 GB in Dual-Inline memory module ...
Dell
dell.com › support › kbdoc › en-us › 000214638 › dell-g-series-power-led-flickers-4-amber-1-white-and-battery-will-not-charge-during-heavy-loading-while-ac-is-plug-in
Dell G Series Power LED Flickers 4 Amber 1 White and Battery Will Not Charge During Heavy Loading While AC Is Plug In | Dell US
The power LED flickers 4 Amber 1 White during a battery OTP (over temperature protection) event.
Dell
dell.com › dell community › laptops › xps
XPS 15 9570 Diagnostic LED 4 amber 1 white | DELL Technologies
December 2, 2020 - 4 amber, 1 white blinking lights usually means there's a problem with either battery or motherboard.
Tech Support Forum
techsupportforum.com › home › forums › hardware support › laptop support
Dell Laptop not booting... 4 amber 1 white lights | Tech Support Forum
August 9, 2013 - ... Tom this is from the manual ... on/standby/off/hibernate off/hibernate >10% <= 10% NOTE: The battery is charging when the computer is powered using the AC adapter....
Dell
dell.com › dell community › laptops › laptops wiki
How to Fix the 1 White and 3 Amber Flashes Error on Dell Laptops | DELL Technologies
May 12, 2025 - The 1 white and 3 amber flashes error code on Dell laptops typically indicates a CMOS battery failure. This small battery on the motherboard helps retain BIOS settings.