Check under the Management tab in Jamf and look for the Activation Lock Bypass Code. You should be able to use that, after restoring the computer, to bypass the Activation Lock and activate the computer. Also, if you computer is in Apple Business Manager, Apple will accept that as Proof of Purchase if you open a ticket to remove the Activation Lock. Answer from MacBook_Fan on reddit.com
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Apple Support
support.apple.com › guide › deployment › activation-lock-depf4ab94ef1 › web
Activation Lock on Apple devices - Apple Support
If you have physical possession ... the user name field blank. On a Mac, you can enter the bypass code by clicking Recovery Assistant in the menu bar and selecting the “Activate with MDM key” option....
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SimpleMDM
simplemdm.com › blog › how-to-turn-off-activation-lock
How to turn off Activation Lock | SimpleMDM
Apple Support, "If you have physical ... bypass code can be entered by clicking Recovery Assistant in the menu bar [on the Activation Lock screen] and selecting the 'Activate with MDM key' option."...
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Hexnode
hexnode.com › home › bypass activation lock using hexnode uem
Bypass Activation Lock using Hexnode UEM - Hexnode Help Center
August 9, 2018 - On certain devices, the Activation ... Activation Lock page, head over to the system menu bar on the top and click on Recovery Assistant. Choose Activate with MDM key …...
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Addigy
support.addigy.com › hc › en-us › articles › 4636674194707-Activation-Lock-macOS-Experience
Activation Lock - macOS Experience – Addigy
The default Activation Lock screen ... MDM Activation Lock screen, the end-user must click on Recovery Assistant in the upper left-hand corner and select Activate with MDM Key....
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Ivanti
help.ivanti.com › ld › help › en_US › LDMS › 10.0 › Mobility › mobl-apple-activation-lock.htm
Activation lock (Apple)
•macOS. At the top left of the screen, click Recovery Assistant > Activate with MDM key. Enter the bypass code and click next.
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Reddit
reddit.com › r/macsysadmin › remove activation lock with mdm?
r/macsysadmin on Reddit: Remove activation lock with MDM?
March 21, 2024 -

Is it possible to remove activation lock from a device using the MDM? In this case, the MDM is Jamf. The device was configured using “Find My” with a personal iCloud account and the device key in Jamf doesn’t appear to be working. Also, how could I prevent users from enabling “Find My” with a personal account moving forward?

From what I am seeing, I have to go to Apple with proof of purchase, but wanted to confirm before doing so.

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SimpleMDM
simplemdm.com › blog › how-to-manage-activation-lock-for-enterprise-environments
How to manage Activation Lock for enterprise environments | SimpleMDM
"[...] If you have physical possession ... On a Mac, the bypass code can be entered by clicking Recovery Assistant in the menu bar and selecting the 'Activate with MDM key' option....
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Addigy
support.addigy.com › hc › en-us › articles › 4633851548563-Overview-Managed-MDM-Activation-Lock-via-Addigy
Overview: Managed (MDM) Activation Lock via Addigy – Addigy
Enabling MDM Activation Lock during Automated Device Enrollment is as simple as flicking on a toggle switch. Addigy automatically stores the Device and MDM Activation Lock Bypass Codes during enrollment and can be viewed within GoLive.
Find elsewhere
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SimplyMac
simplymac.com › macos › mdm-key-to-activate-mac
Using An MDM Key To Activate Mac - SimplyMac
When a Mac is enrolled in an MDM system, the organization’s IT department can use the MDM key to activate the device. This key links the Mac to the MDM server. Then, the server automatically configures the Mac with the correct settings, apps, and security policies.
Published   February 7, 2025
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Kandji
kandji.io › blog › how-to-manage-activation-lock
How to Manage Activation Lock: A Guide for Apple Admins | The Sequence
July 7, 2025 - Alternatively, a bypass code can always be entered in the Apple Account password field during setup on iOS or iPad OS devices, or can be entered in recoveryOS on Mac computers by choosing Recovery Assistant > Activate with MDM Key in the menu bar.
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Apple
it-training.apple.com › tutorials › deployment › dm265
Documentation
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Reddit
reddit.com › r/macos › mdm key for macbook
r/MacOS on Reddit: MDM Key for MacBook
October 11, 2020 -

Hello, We're in a situation and we can not move forward. Long story short, My friend's son has passed away and we can not open his devices. He had a MacBook and iPhone. We stuck on the activation lock or use the MDM key. My friend doesn't know his son's password. We contacted apple several times to help up reset the password for his iCloud or remove the activation lock.

They requested proof of purchase which we did provide them and nothing after that. No email is been sent or nothing. Support doesn't help, every time we call they apologize and ask as to re-submit the request again. For over 2 months and nothing... Any help we greatly appreciate it.

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Scalefusion
blog.scalefusion.com › home › multi-os management › macos › mac mdm key explained: simplifying mac deployment for admins
Unlock your MacBook with an MDM key. Learn what it is & how to secure your devices.
September 24, 2025 - From the first boot, the key drops each device straight into your management system, secured, policy-compliant, and ready for work. With an MDM key generator MacBook setup, deployment finally feels like it should: fast, reliable, and ...
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Jamf
learn.jamf.com › en-US › bundle › jamf-now-documentation › page › Using_Activation_Lock_Bypass.html
Jamf Learning Hub
Mobile Device Management (MDM) Application management · Inventory management · Self Service · Identity and access management · Endpoint protection · Threat prevention and remediation · Content filtering and safe internet · Zero Trust Network Access (ZTNA) Security visibility and compliance ·
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Applivery
applivery.com › home › guides › security and control for your organization: activation lock on apple devices
Security and control for your organization: Activation Lock on Apple devices
July 11, 2024 - In macOS 10.15 and later versions, ... Activation Lock on a Mac, enter the override code through the recovery assistant in the menu bar, selecting the “Activate with MDM key” option....
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JumpCloud
jumpcloud.com › home › support › create a mac or ios activation lock policy
Create a Mac or iOS Activation Lock Policy - JumpCloud
January 13, 2025 - Reloading the screen will always ... backed up regularly. ... Boot the affected device in recovery mode. Click Recovery Assistant, then Activate with MDM key.......
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Kandji
blog.kandji.io › home › recent news › how to manage activation lock: a guide for apple admins
Activation Lock: How Apple Admins Can Manage It
January 16, 2025 - Alternatively, a bypass code can always be entered in the Apple Account password field during setup on iOS or iPad OS devices, or can be entered in recoveryOS on Mac computers by choosing Recovery Assistant > Activate with MDM Key in the menu bar.
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Kandji
support.kandji.io › kb › activation-lock
Activation Lock
Activation Lock screen during Setup Assistant. Finder - Connect the device to a Mac and enter the bypass code in the password field in Finder ( ... MDM solution submitting an API request to Apple's Device Assignment Service API. This feature is sometimes referred to as ...