I try to turn on my Alienware aurora ryzen edition r14 and all that comes up is the Alienware loading screen. After that the monitor stops receiving signal from the PC. I am able to open the bios menu. What kind of problem is this?
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When attempting to power on my Alienware m15 r7 laptop, I press the power button, but there is no response from the laptop. The screen remains completely black, and there are no audible sounds of the system starting up, such as the usual fan noise or hard drive activity. I have tried various troubleshooting steps, including checking the power source, ensuring the charger is connected properly, and holding down the power button for an extended period, but none of these actions have resolved the issue. It appears that the laptop is completely unresponsive and will not boot up.
The laptop is under warranty till the end of October 2023. Any help is appreciated
This happened to me last year and I don’t know how to fix it. I sent it to a dell workshop far from where I live and they said there was nothing wrong with it. Please do comment down below quick cause this is also my work pc for college.
You say that you have a boot media for Windows 10 that was created by the Media Creation Tool.
In that case, doing a reset to the disk is simple: Boot with it and do the installation. When you arrive at the disk selection step, select the disk and quick-format it, so it becomes totally Unallocated.
Now select the disk and install Windows. It will allocate the required partitions and install itself.
Alright, so I finally got my pc to work and was able to format it.
As a side-note, whatever you do, don't turn your boot mode to legacy within the BIOS, because your pc won't be able to turn on anymore and you'll have to reset the bios manually by disassembling the pc and taking out the CMOS... I digress.
This answer is specifically for dell users as I said in the comments above, the factory reset can (and should) only be done using dell's utility software because they identify the computer's serial number and serve the software with windows genuine software key.
- Download the software via dell's support, I used the following link but make sure you find the right link, from the website relevant to where you made your purchase.
- Put it in an adequate USB
- Disconnect every "extra" hard drive or SSD or RAM you put yourself on the pc as they seem to interfere with the factory reset. (By opening your pc and removing the said components). Keep only the original stuff the computer came with.
- Restart your pc and press F12 or F2 to select the USB as a boot option.
- Make sure you have an internet connection as you need to "Factory Reset and download the updates" and not just "factory reset".
- Follow through the procedure
- When your pc is up and running install additional updates.
These are the steps that worked for me.