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Hello, how you doin'?
I'd like a little help here! I want to know what this means: the alienware LED (top right on keyboard) is blinking: 4 red, 1 blue.
I found this may be a "Short in hinge cable tripped OCP2 (display)" but I do not know what it means.
I can use the laptop normally, didn't notice anything strange.
OS: Windows 11
Model: M15 R6 (1 year usage)
Hello, I have an Alienware 14x PC, and all of a sudden my PC seems to be unable to boot up, with the computer failing to even display anything on screen. No, my warranty has since expired.
The power button is flashing red twice and blue seven times, which from what I’ve looked up seems to mean several things. Either the lcd screen is broken, the RAM is having an issue, etc. I’ve even pried open my laptop open from beneath to scan for issues and I still have no solution.
Despite this I have found some new outcomes since the problem started. It seems that my issue is specifically with the boot up process, where my computer rarely displays the “Windows didn’t shut down correctly” screen. However, upon hitting “exit to windows 11” the whole problem starts all over. I can tell by listening to my computer’s fans that it seems to be trying to boot up over and over.
All my schoolwork is on it so I need a fix and fast. Any remedies?
I have an M15R6. The power button blinks red 2 times and repeats this pattern. This happens only some times and not always.
What does this mean? The manual does not have an entry for this pattern. That's why I'm confused.
TIA!
So I turned off our 17 R4 to have dinner, tried to turn it back on after only to not be able to.
Not really sure what the problem might be. Anyone have any ideas at all please? I'm getting 2 red blinks & 1 blue from the power button.
It's an 17 R4 GTX 1060 I7-6700 HQ
Edit: Was able to reboot approx 10 minutes later, after holding the power button down for around 30 seconds. Seems to work fine currently.
Any ideas what could have caused this?
I went to turn on my Alienware m15 and it simply won’t turn on. When I press the power button the right half of the keyboard flashes a random color then the power button flashes blue 5 times and then red 3 times. I checked the manual and the flashing doesn’t correspond with any of their error messages. Anyone else have similar problems or have any idea what might help.
Update, I called tech support and they said the 5 blue 3 red means the bios is corrupted and they are sending a tech out with a new motherboard to replace it.