Hey everyone, this is my first time owning an Alienware laptop. I’m a college student and saved up my money to get the M15-R2. I have tried searching up what the flashing lights mean but I’m not able to find anything helpful. Anything is appreciated, thanks!
THIS HAS SINCE BEEN FIXED
Videos
Hello, how you doin'?
I'd like a little help here! I want to know what this means: the alienware LED (top right on keyboard) is blinking: 4 red, 1 blue.
I found this may be a "Short in hinge cable tripped OCP2 (display)" but I do not know what it means.
I can use the laptop normally, didn't notice anything strange.
OS: Windows 11
Model: M15 R6 (1 year usage)
Hi, everyone... getting straight to the point,
I've been using this laptop (i9-13900HX and RTX 4080m) for almost 2 months now and had no issues. Been super content with it... right until yesterday.
I noticed my battery wouldn't charge anymore, and the power button keeps flashing in that pattern repeatedly if it's plugged in.
Basically, my laptop has turned into a portable desktop. I'm really at a loss of what to do here.
I observed the Battery State in the BIOS menu. Whenever I plug in the charger, it does state the battery is Charging briefly, and then changes to Idle.
I'm really confused... it seems like something is preventing the battery from being charged?
The battery drains normally, and I'm not sure if I want to let it reach 0...
Things I've tried:
-
Disconnect the battery and hold the power button for around 30 seconds, then reconnect the battery and boot the laptop.
-
Running the laptop without the battery (just using the charger adapter); in this case, the power button doesn't give off the 4 reds, 1 blue flashing pattern.
-
Using a different battery... issue still persists. So is the problem not the battery??
If anyone has any suggestions or steps to try out, they're highly appreciated! Worst case scenario, I'll just have to bring this to a service center and try my luck.
Please help me figure out what this means. Thank you
So I turned off our 17 R4 to have dinner, tried to turn it back on after only to not be able to.
Not really sure what the problem might be. Anyone have any ideas at all please? I'm getting 2 red blinks & 1 blue from the power button.
It's an 17 R4 GTX 1060 I7-6700 HQ
Edit: Was able to reboot approx 10 minutes later, after holding the power button down for around 30 seconds. Seems to work fine currently.
Any ideas what could have caused this?
So I got off work and turned on my laptop and updated it and now it's slowly pulsing when I have it plugged in. I'm currently looking for the manual to figure out what it is but in the meantime does any know what this means?
Every time I try to turn on my Alien 15 (I think thats the model) it blinks red twice and blue four times :( It won't turn on and I cant find anything online what to do, can anyone offer any help?
Hello everyone, i bought an x17 R1 back in February and performance wise it's great and everything is smooth but recently sometimes the power button does (four) red flashes and (one) blue I've read that it's a battery failure or something? also is this standard or i should claim warranty and get it replaced?
If under warranty speak to dell tech support , tell them the issue ask for replacement and go from there..
Oh cool same here, except mine is a week old. I left it sit overnight unplugged and it was fine, but it wasn't even under load and was on a solid surface (no plugged ventilation) when it happened to me