alienware update taking forever

reddit.com › r › Alienware › comments › 1has2n2 › firmware_update_thingy_stuck

A firmware update shouldn't take more then 5-10 minutes at the most, and in a lot of cases won't even take that long. If you are still stuck at this screen then you may have no choice but to power cycle it and cross your fingers that it still starts up. Interrupting a BIOS flash is a very dangerous procedure and should never be done if you can prevent it by any other means, but if your stuck indefinitely at this screen then you won't have much choice. Answer from MogRules on reddit.com

reddit.com › r/alienware › is the bios update supposed to take a long time?

r/Alienware on Reddit: Is the bios update supposed to take a long time?

November 18, 2020 -

I’ve been sitting at the screen for like an hour and it’s still installing. I tried restarting the computer but it’s still seems to be taking forever should I just be patient? I have an aurora r11

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Your not supposed to restart the pc during bios update. You may have bricked it. Can you get into bios after restarting?

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Can you still get into windows

Asktech

asktech.support › laptop › r2v5d-alienware-laptop-stuck-working-update-0-complete.html

Alienware laptop is stuck on "working on update 0% complete don't turn off your computer" screen, it has made absolutely

January 20, 2025 - Customer: Heya, Alienware laptop is stuck on "working on update 0% complete don't turn off your computer" screen, it has made absolutely no progress on said update. The dots are moving but yea, been sitting here going on 2 hours JA: I'm sorry to hear about the update issue with your Alienware laptop.

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reddit.com › r › Alienware › comments › 1fqbh5x › is_it_normal_for_updates_to_take_so_long

Is it normal for updates to take so long? : r/Alienware

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Dell

dell.com › support › kbdoc › en-us › 000275742 › bios-update-error-or-update-gets-stuck-on-windows-24h2

BIOS Update Error or Update Gets Stuck After Windows January 2025 Update | Dell US

All BIOS updates have been released that resolves this issue, download the latest BIOS from the computers product page Drivers & Downloads. ... Press F12 to enter One-Time Boot Settings (reference Flashing the BIOS from the F12 One-Time Boot Menu) Alienware Area-51m R2, Alienware Aurora R12, ...

reddit.com › r/alienware › firmware update thingy stuck?

r/Alienware on Reddit: Firmware update thingy stuck?

December 10, 2024 -

Been stuck on this “erasing EC SPI Flash” screen for around 30-40 minutes. Bar hasn’t moved since the last updating process before this one. Any suggestions?

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A firmware update shouldn't take more then 5-10 minutes at the most, and in a lot of cases won't even take that long. If you are still stuck at this screen then you may have no choice but to power cycle it and cross your fingers that it still starts up. Interrupting a BIOS flash is a very dangerous procedure and should never be done if you can prevent it by any other means, but if your stuck indefinitely at this screen then you won't have much choice.

dell.com › dell community › laptops › alienware

x15 R2, System Update taking too long - Alienware

September 24, 2022 - Just turn it off normally and go back to Windows update and it should continue.

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Dell

dell.com › dell community › laptops › alienware

m17 R3, BIOS update taking forever | DELL Technologies

December 15, 2020 - Repeat this process until the most recent BIOS update is installed. ... Hi @G_Hosa_Phat welcome to this user to user forum. Anything you share in this forum is not private and having joined this forum you agreed to share this information with everyone. Having just received your new m17 R3 you should have a one year warranty and if purchased in a Dell store this will be a Dell Warranty with option to extend. Dell Support for Alienware 17 R3 Drivers & Downloads has updates and you use your local admin account to download these files onto your computer before installation.

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Microsoft Learn

learn.microsoft.com › en-us › answers › questions › 3946263 › alienware-laptop-stuck-atfirmware-update

Alienware laptop stuck atfirmware update - Microsoft Q&A

Firmware is sensitive update so I advise you wait a bit longer.

Dell

dell.com › dell community › laptops › alienware

m17 R3, system update stuck - Alienware

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How do I stop the installation, the power button isn’t working, it will not turn off

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Hi @GaminCobra welcome to this free user to user Alienware laptop discussion forum. This is not Dell Support. The Alienware Command Center Application version 5.5.8.0 has a known bug that prevents installation on many PCs. When installation stuck, please stop installation. Go to Programs and Features and hopefully the AWCC v5.5.8.0 is listed. Right click to reveal list of options and click on Repair. Then Restart (not Shut Down) to save change. After Restart, the AWCC may ask to load additional components, to be followed by Restart (not Shut Down). If AWCC v5.5.8.0 is not listed in Programs and Features, install the Old AWCC version that you know works.

Dell

dell.com › dell community › laptops › alienware

m15 R1, Alienware Update stuck in an operation | DELL Technologies

August 28, 2020 - Normal operation of Dell Update Application should have been reinstated. If Alienware Update continues to be stuck in an operation, your OS C: disk may have errors or corrupted files.

Dell

dell.com › support › kbdoc › en-us › 000225126 › alienware-command-center-version-6-2-7-error-update-button-fails-to-start-upgrade-process

Alienware Command Center Version 6.2.7 Error - Update Button Fails to Start Upgrade Process | Dell US

Launch the Alienware Update software. Click the Check button. Ensure that Alienware Command Center is selected in the list of programs to install. Click Install. It may take at least 10 to 17 minutes to complete the download and install the new application.

reddit.com › r/alienware › please wait while we install a system update.

r/Alienware on Reddit: Please wait while we install a system update.

November 19, 2022 -

Hi all,

Went apply update and shutdown earlier today and my x15 r2 has now been stuck at this screen for several hours? What's the best course of action here? Do I leave it? Do I power down and restart?

That's a Windows update... Nothing you can do except wait for it to finish.

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How to resolve Alienware Aurora login issue after firmware ...

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reddit.com › r/alienware › x15 r2 alienware command center update stuck at 70% then fails

r/Alienware on Reddit: X15 R2 Alienware Command Center update stuck at 70% then fails

September 8, 2023 - The update starts automatically, a notifier in my Windows notification panel reports the percentage of update advancement and it gets stuck at 70%. An invisible window "Alienware Command Center - InstallShield Wizard" appears.

reddit.com › r/alienware › bios update taking forever. i want to sleep but i'm stressing

r/Alienware on Reddit: BIOS Update taking forever. I want to sleep but I'm stressing

December 10, 2020 -

I'm on an Alienware Aurora R11. I tried updating my BIOS as I do, with Alienware Update this time. It's either that or Support Assist. I've never ran into problems before and I didn't know until today that people have bricked their motherboards by doing this. I'm really scared because I just dropped 1900 on this computer a few days ago and I absolutely can't afford to repair it, let alone replace it. Currently, the Alienware Update window says:
Installing Updates (3 of 3)
Warning: The current operation can no longer be cancelled.
(The warning you normally get about not unplugging anything or whatever. you know)
I have automatically restart system when required checked. It has not turned off even once.
Cancel is partially faded out and I can't click on it.
The more I look into this, the more stressed I get. I need sleep but I'm so tense and shaking, I feel like everything I've just invested in could collapse.
I don't know if I said this already or if it was clear, but the update is still going on. I'm writing this from the same computer that is being updated. I need to get this post out so I'm not making any edits at the moment. Sorry.

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If you're still in Windows you can just shut down. The bios doesn't update until it restarts and boots into the bios update. You're just experiencing an issue with the shit support assist software locking up. It will eventually fail out anyway so you can just go to bed and leave it alone.

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Nevermind, some things I wanted to say:

I got my computer on the 25th of November. Pretty recent, but long ago enough for there to be some important things on there.
It’s been updating for well over an hour, probably more than an hour and a half now.
I know this isn’t an original problem, but everybody else’s version is slightly different from mind, and I can’t move forward with confidence.
I do have to get up early tomorrow. If you can, preferably respond before 1AM EST. If you can’t, that’s okay.
The whole shaking thing has stopped, that was just for a few minutes, but I’m still really tense.

Fedora Discussion

discussion.fedoraproject.org › ask fedora

After a firmware update on an Alienware m16 R10 to version 1.10.0 fedora 41 no longer boots - Fedora Discussion

April 3, 2025 - I have a dual boot Alienware m16 R10 laptop on which Windows kindly updated the bios to version 1.10.0. This has caused Fedora not to boot. The fedora choice in grub is still available and I’ve tried adding “nomodeset and acpi=off” but to no avail. There appears no way to downgrade the ...

Dell

dell.com › dell community › laptops › alienware

Area-51m R1, wait while we install a system update | DELL Technologies

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Thanks for your reply! Last night I decided to unplug the ac adapters (Area 51 has two of them) and let the battery die. I can’t say for sure what exactly happened but an hour or two later in desperation I tried holding the power button down for two minutes straight… I had done this before several times… still no effect… but then about one minute after I had stopped holding the power button down it shut down on its own. Not sure what did it… maybe finally ran out of battery? I plugged it back in and booted again and it took me to a screen with the Alienware logo at the top saying 'battery has been disable' (yes it actually did say 'disable' instead of 'disabled') and then something about the battery being overheated. From this portal I was able to run a system scan and it found no problems. I restarted again this time tapping F2 and confirmed that battery and ac adapter were functioning properly… then rebooted and it came up with a screen saying it was finishing windows update… after that it booted normally and seems fully functional. Not sure exactly what fixed it but my best guess is battery finally died… I hope this helps someone who might finds themselves in the same situation. JD

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Hi @Johnny Dixon , I got you so its no problem. I had the same issue when my dads AREA 51M was doing a BIOS Update and he closed the lid during it and that must've corrupted something because it wasn't turning off. I spent 2 hours diagnosing and fixing it to come out with the solution: unscrew all the screws attaching the laptops bottom panel where the fan is and use a suction cup to pull it out gently. Then even though the laptop IS on still unplug the battery connector from the motherboard. DONT REMOVE THE BATTERY, just unplug it. Then the laptop should shut off and then you need to hold the power button for 30 seconds. Then hold CTRL+ ESC while your plugging the battery back in and the laptop should boot!

reddit.com › r/alienware › help!!! alienware aurora r11 bios update taking forever!

r/Alienware on Reddit: Help!!! Alienware Aurora r11 Bios Update taking forever!

January 23, 2021 -

I currently have the Alienware Aurora r11. I clicked update on the support assist and it is still taking long to update the bios. It has currently been 9 hours and it is still updating just saying “installing update 6 out of 6...” Please help!!! I did some scrolling through other forums and people say it’s ok to just shut down computer. They say the bios is not actually being written on until the computer has been restarted but I don’t want to take chances. I’m shaking right now because I got this as a Christmas gift and it was expensive and I won’t be able to afford a repair or even a replacement! Please help!

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Chill, I cancelled mine twice at support assist and alienware update. Successfully installed the BIOS update by downloading the installer at the dell support site. No issues

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This post appears to be related to a BIOS update or Support Assist, so please remember the following: Support Assist has a bug currently that will show the BIOS update downloading but may appear to be stuck, even if left for hours. If this is happening then your best bet is to cancel it, or kill Support Assist and head to support.dell.com and use your service tag to find and download the BIOS .exe file and run it manually. There are many posts about this issue if you use the search that should help. I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

Tom's Guide

forums.tomsguide.com › home › laptops › laptop tech support

Solved! - My Alienware laptop won’t update or start up | Tom's Guide Forum

December 25, 2018 - I got an Alienware laptop from my brother for Christmas and when I try to start it up it has me enter country language and time zone then I connect to the Wifi and it starts an update but it’s been updating for 5 hours and if I leave it open I just turns off after so long and then restarts the update. What do I do? ... Try this... 1. Turn off the laptop. 2. Turn off your WiFi, or take the laptop to an area where there isn't any WiFi.