Hello,
I would like to keep aliexpress in english, it always goes back to my country's language (french). It's so annoying. There was a chrome extension but it doesn't work anymore.
Thanks
For some reason, my AliExpress started showing up in Spanish.
And English does not appear in the list of languages to switch to.
Any ideas on how to get it to display in English?
I was reading through the reviews of some products I wanted to order and I stumbled upon some Ukrainian reviews (for different products). When I clicked to show translation, it showed me some bizzare text that had nothing to do with the original text and is pretty disturbing imo. Has anyone seen anything similar to this?
P.S. The first picture is the aliexpress translation, the second is the google translation of the original text.
Hey!
I live in EU and i like to read in english. However when i open the website in chrome you changed it to russian sometimes french.
I did clear cache and cookies but still. Especially when i open a specific store, boom! it's in russian.
Why? very annyoying
I'm sick of having to change the site's language to english everytime I access it. It even randomly returns to my country's language while I'm browsing it's pages. I'ts annoying as hell.
I even tried forcing "accept-language" header in chrome to english, but to no avail.
I guess the site picks the language based on my IP... so maybe a VPN could solve it?
Is there an easier/cheaper way of forcing a language with this site?
As a native English speaker who randomly gets the AE page loading in a handful of random languages for absolutely no reason, I'm just assuming this is a general bug on the site that they don't want to/can't be bothered fixing.
I never found a way. That site is truly shitty. Last week I was finding pages with about 400% zoom, I had to manually remove the "m." from the urls, because I was seeing the mobile version (I always use it from my pc).
It seems like they don't care they are making billions and they could make even more if the site was better.
For some odd reason aliexpress keeps changing the language to arabic, and when i keep changing it back to english it changes back to arabic automatically. Does anyone else has this issue?
Title. Every time I type in the search bar and click on Search, the following page is in a different language. Also happens when I click on an item, it opens up in a new tab and is in a different language every time. What's going on?
I started being forced to the ru.aliexpress web pages somewhat randomly after i incresed my ublock filters.
Im fairly sure its related. Fyi.
You can set the language on the front page top right corner, if you set it to your language and it still changes, it might be the fault of your browser. Try to clean up the cookies and cache, and check the settings! It might not accept cookies by Aliexpress (if it does not accept them than they can't store the language information on your computer) if it does not work, try it with an other browser. Let me know if any of this helped.
Not only opposite opinion about the bag, but also horrible mistake about Ukraine part...
Some employees at Aliexpress or the sellers speak English, but many don't. Always assume you're talking through Alitranslate, the Alibaba translatation engine that translates everything into Chinese and back.
Unfortunately, this translation engine is quite bad. See this real example of a foreign language product review getting mangled:
real translationImagine your dispute claim getting mangled like that. This is one of the reasons why people lose disputes or why the judges don't seem to grasp what you want.
These are our tips to avoid this:
avoid all idiom
use very short sentences
use basic english only
explain like you would to a 5yo.
reduce you messages to the essence, communicate only what is really relevant or you will only add to the confusion
It's also important to know that screenshots do not get translated. So they may or may not understand what the screenshot says. Mark what is important in the screenshot with a red balloon and explain in text what is says and why it is relevant.
Win 10 Pro and latest Chrome browser. Lately the language in the categories on the left show up as different languages no matter what I try to change them to. They mix in what looks like russian, thai, german and other languages with some categories in the language I select. I tried selecting a new language and it's still messed up. I always browse Aliexpress in english and it does this even though it's obviously set up as english in the menu on top. It's weird AF and annoying. I cleared cookies and history which didn't help.
This is mainly a guide for newcomers to Aliexpress, but tips can be found throughout that may be useful to various shoppers.
To begin, maybe you have heard AliExpress is a dodgy place to shop, and you're likely to get scammed. Whether or not you get scammed is up to you. If you know what to look for and how to navigate the platform, you shouldn't have an issue. Yes, there are many people on there selling shady items, but in recent years, I've found there to be less than there was.
1 - 🆆🅷🅰🆃 🆃🅾 🅻🅾🅾🅺 🅾🆄🆃 🅵🅾🆁 🆆🅷🅴🅽 🆂🅷🅾🅿🅿🅸🅽🅶
If a deal seems too good to be true, it usually is. However, what if it has a lot of reviews, and it's nearly rated a 5 star product? Don't just take the rating at face value. Click on the stars and check the reviews. How many people have left images of the item? How many people have left reviews longer than a sentence long? It's not uncommon to find products that say '1000+ sold - 4.7/5 stars,' for almost all of the reviews to be bots that leave no text, let alone images. It's easy to tell when reviews are bots. If there are supposedly 500+ sold and just a small handful of reviews (which usually means falsified sales), or there are a lot of reviews, but none of them say anything, and of those that do, it'll say one or two words/there will be no reviews with images, it'll mean they are bots. It is best to avoid these.
1.2: Always try to avoid products with no reviews. This may seem obvious to most people, but it's a general rule of thumb, even on Amazon. It doesn't guarantee a product is shady, it's just a good idea to avoid such products.
1.3: Some deals may seem too good to be true, but can be legit. If so, how can you check whether it is legitimate? For a start, do the above. Following that, check the sellers profile. On their profile, you will see what percentage of their feedback is positive. Any good seller will have around 97%~ positive feedback or more (note: larger sellers will be more likely to have slightly lower positive feedback due to how much they sell, so large power-sellers may sit around 95%~). Secondly, check if the seller has a rank. Sellers get granted a rank if they perform well, and ranks include bronze, silver, gold, platinum and diamond. It's rare to find even platinum sellers, so silver and gold sellers are almost always legit.
1.4: What more can you do on their profile? You can check how many products they sell per month, the higher the number the better. A bronze rank, for instance, should be selling between 400-700 items per month, from what I've seen. Furthermore, check what other items they sell and check the reviews on those items. Also, check how old the account is.
1.5: What if you've done all of this, but you still aren't sure? You can always use the Aliexpress live chat, which is 24/7 and gives fast responses, which I'll get into more later. Another thing you can do is use the 'find similar products' feature, which I will also mention in a later section.
2 - 🅿🆄🆁🅲🅷🅰🆂🅸🅽🅶 🅴🅻🅴🅲🆃🆁🅾🅽🅸🅲🆂/🅴🆇🅿🅴🅽🆂🅸🆅🅴 🅸🆃🅴🅼🆂
(For all intents and purposes, include the above information in any following steps, as they're always ideal steps to follow.) As stated in the brackets above, follow the same steps from section 1. As for electronics/more expensive items, there are extra steps you can take to make sure you're not making a bad decision. Firstly, there are types of electronics that should be avoided, like GPUs. However, there are others, like CPUs and tablets, in which you can get great deals. I will noe go into what you can do.
2.1: Assuming you've done everything in step one, for arguments sake, let's say you're wanting to buy a tablet. There's a great gaming tablet called the Lenovo Legion Y700. It's actually one I got for such a crazy price I was concerned, but it was legit. I went through with this purchase by checking the legitimacy of said store. When it comes to electronics on AE, it's common for well-known brands to pop-up (like Lenovo). It's not uncommon for companies to set up multiple Aliexpress accounts and sell off products on there. At the time, this account ws listed as something like 'Lenovo Online Store,' and I wanted to check if it was actually a legit Lenovo store, and not a seller simply using their name, whilst selling their wares. There are various things you can do to check whether a brand store is official, or not. Let's say you want a Lenovo Legion Y700, what extra steps can you take?
2.2: On AE, there's something called 'Choice.' To make it simple, let's just say it means a seller has a partnership with AliExpress to promote their products at competitive prices & it gives customers more incentive to buy them, as shipping is free and faster. I should also add, that in general, Choice products are much more likely to be legitimate than products that aren't. If you go to a seller profile and the entire profile is a Choice profile, there's a very high chance they're legit, and if said Lenovo seller is Choice, then I'd say you have little to worry about. The trouble with Choice profiles is that information on them is more limited, and some may not be happy with that, and want to buy elsewhere.
2.3: If you want to buy elsewhere, there's an extremely helpful web-extension called AliHelper. It gives extra info on a seller that can be helpful towards making a good decision on whether or not they're safe to buy from. It also provides stats on products that you otherwise wouldn't know about. It's free and easy to use, I highly recommend it. Extensions are typically for desktop, however, there is a web browser for Android called Kiwi Browser that's great, as you can use any extension on it, which would allow one to use AliHelper on their phone.
2.4: If you're looking at a non-Choice profile, simply Googling the name of their shop can be a good idea. For instance, if I check for a Lenovo Legion Y700 (2025) right now, there's a seller with the profile named 'hongkong willvast store.' They're silver rated & 96%+ positive (which is good), but if I Google the name, I can quickly find the company is named 'Hongkong Willvast Technology Limited.' On ltddir.com, all relevant company information is available, like their business registration number, date of incorporation (which is 2017, which is also good), registered office address and more. This is all a good sign, as it shows it's a real established company, and not some random simply selling things on the platform.
2.5: You can always email the company directly and attach images/screenshots of the product and store and ask for information as to its legitimacy. If you're concerned about things like warranties, this is likely the best way to ask.
3 - 🅿🆁🅾🅿🅴🆁🅻🆈 🆂🅴🅰🆁🅲🅷🅸🅽🅶/🅲🅾🅼🅿🅰🆁🅸🅽🅶 🅸🆃🅴🅼🆂
As mentioned earlier, there's a 'find similar items' feature you can utilise. To do this, you simply click on any image of the product (preferably the first one), then click on the icon at the top right. What this will do is bring up a list of every other seller that is selling the same item, and it does this by cross-referencing their database with other sellers that have an item uploaded using the same/similar image. This is useful as you can often find other sellers, selling the same item, but for cheaper.
3.1: You can also do an image search on AliExpress. This works the same way the previous step does, apart from you use the search bar, and to the right, inside the search bar, you can upload your own image, and it will scan the platform for anybody selling the same products, or any products that look similar. This works for screenshots/downloaded images etc. This is also useful if you have a screenshot of a product you simply want to find.
3.2: This step overlaps with section one, but I wanted to save it for this section as it's more relevant to using this image-search feature. If you want to know whether a product is good or not/what it's like (maybe there are no image reviews), but cannot find any decent reviews, you can always screenshot the product, crop it down, and do an image-search on Amazon, as many items sold on Amazon are Chinese and often also sold on AE, it's actually very common. You can also do the same with Temu or eBay. This way, you can check for reviews on the same product on different platforms.
3.3: If you're struggling to locate a particular or specific item, choose a similar product and click on 'recommended.' I sometimes find myself at a loss when I don't know the particular phrasing needed to find a product or simply don't know where to start. Going for the closest thing and cycling through similar items over and over on the 'recommended' tab can often lead you to where you need to be. The recommended tab is also a great way to find possible alternatives of cheaper versions of the same item you were looking at.
4 - 🆈🅾🆄🆁 🅰🅲🅲🅾🆄🅽🆃
There are numerous things you can do to build up your account that will likely end up benefitting you. Starting simple and filling out all your information is key.
4.1: A good profile picture is ideal, preferably a selfie, as it puts a face to your account. It doesn't need to be you, you can easily use AI to make one up for you. I've found that using an AI selfie of an attractive, young woman often helps when talking to customer service.
4.2: Try to make a business account. I have a business account, and in all fairness, I'm not sure what it does (other than it allowing me to do business, but I do believe it has its perks, even if you don't plan to sell). I recall reading that it comes with certain benefits, however, I'm not sure whether it's something you're offered right away, or not. I took the offer to have one after having my account for some time, and I often see products being sold that have the same 'business' logo that's tied to my account, leading me to believe they're deals only available to people with business accounts, but I'm not entirely sure. However, in the grand scheme of things, to AE, even if you haven't ever sold anything, it probably looks positive to them. The following step will explain why it's likely a good thing.
4.3: Bulk out your profile. By this, I mean treat your profile like a portfolio. Whenever you want to return an item, do you think you're more likely to get your way if you've bought 10 items and reviewed none of them, or bought 10 items, reviewed them all (with images) and posted all of them on your feed? My point being is that it's important to review every single product you get, because to Aliexpress, all they care about it good customers, and an active customer is a good customer.
4.4: When you review a product, make sure to take multiple high-quality images. Then, type up at least a small paragraph about the product. When you've done that and clicked on each of the star ratings below (click 5 stars for each, even if you think one may deserve 4/5), just above 'submit,' you'll see a 'share to feed' button. Make sure to tick this box/click this slider. Yes, you have a feed on your AliExpress. Your feed doesn't matter much in the grand scheme of things, but it gives your profile a larger "portfolio," making you look more active, which I'd always a positive thing.
4.5: Try to open the app each day and collect your coins, it's another thing that makes you look more active. You can actually add widgets to your home screen on your phone for this to make is easier to remember. Also, if you can be bothered, play the minigames, but it's really not necessary to do that last part if you don't want to.
4.6: Share products you like or find particularly cool/a great bargain on social media. AE like it when you share their links on social media. Also, to clarify, these things are mainly necessary for when you may run in to trouble. Maybe you want to return an item, or an item didn't show up. You're more likely to get your own way if you account looks good on their end. They judge your account like you judge sellers' accounts.
4.6½: This doesn't exist now, but the more items you used to buy, the more you used to review and the more you used to engage with the platform, your account would be rated with bronze, silver, gold, platinum or diamond (like sellers are now). They stopped doing this around a year or more ago. However, to check, I rang up a few months after they made this change and I wanted to check if this feature had been Thanos-snapped from their platform, or if they could still see it from their end, but customers couldn't see it on their own profile. It turns out they can actually see your rating from their end, which to me, sounds like a way for them to make quick judgements about a profile, and a refund could depend on this very thing, which is why I believe your profile 'portfolio' is important.
5 - 🆁🅴🆃🆄🆁🅽🆂/🆁🅴🅵🆄🅽🅳🆂
This is always a controversial subject, and there's never a 100% guarantee you can get a refund on a product, but there are steps to take to ensure to give you the best chance. First is the avove...giving your profile a good 'portfolio.' To begin with, avoid any big purchases until you've bought at least 20-30 items, reviewed them all, and posted them to your feed.
5.1: First, check product reviews and click on the 1 and 2 star reviews, look at what other people are saying. They'll either be complaining that a product is bad, or, they'll be complaining that communication is terrible and that they couldn't get a refund. If you're buying something expensive, this is especially important. Avoid sellers where others are saying the communication is horrible on the lower ratings.
5.2: If you have the time, set up your phone where you can (or buy a cheap phone tripod to make it easier) record yourself opening the product. Show that the package clearly hasn't been opened, then do an unboxing. For more pricey items, this is especially important. If you're buying a new laptop, and it turns out it's refurbished and you can clearly see this, an unboxing is damning evidence that can work to your advantage, and it's better evidence than simply uploading a picture of the item.
5.2½: It's not uncommon for videos to be too large to upload as evidence. There are plenty of ways to circumvent this. One way is to download any app that can run your video through compression software and make the file smaller. There are many apps that can do this, or free online websites that do the same. You can also screen-record the video, that will also make the file smaller.
5.3: Don't open returns yourself, use the 24/7 online chat. People on the online chat deal with a lot of angry customers. When you talk to them, calmly explain the issue and be as polite as possible, and even add in a little flattery. I've found this to work absolute wonders on my part, and I've even got on-the-spot refunds without having to return an item I usually would have had to. For instance, when they're checking something and tell you to wait, say something like "please, take all the time you need, I really appreciate your time and hard work." They really like it when you're very polite and will often give you special treatment.
5.4: For items that are cheap (I don't know the exact price, but around £8), you usually won't have to return the item. You'll typically get refunded and also be able to keep it, but don't abuse this, because if you do, when you really need a refund, it could reflect poorly on your profile history if you do it all the time, so only do it when necessary.
5.5: If you open up a return yourself, when you choose the reason for returning the item in the drop-down menu, always choose "item arrived damaged." This drop down box only exists for their convenience, and "damaged" or "damaged on arrival" always gets the highest priority. Also, don't worry about making it seem like it's damaged... There's no need. Just explain the issue and upload the evidence. They won't say "wait, your item isn't damaged." They'll simply process it and that'll be that.
5.6: Always pay with PayPal instead of using your card. Even if AE won't refund you, PayPal do a 90-day money back guarantee on anything bought using them. If you have enough evidence and can show what the issue is, you can get in touch with PayPal and they will likely refund you.
5.7: If you're still stuck, try Googling the name of the shop and finding the name of the company and emailing them directly. I've never actually done this/needed to, but something you could try (to BS your way to a refund, which would be justified as you need a refund anyway) would be to claim that you review AE products, then you could link an AE product reviewer on YouTube. They'd be far more inclined to try and help you solve the issue if they thought their product/company would reflect poorly if they believed you reviewed products. For this, you may have to use Chat GPT or Deepseek and translate English into Chinese. Any YT page you link will all be in English, so it would be unlikely they would check. If you gave a rundown of the issue, the order number, the name of the store and a screenshot of the order, it could help, as they'd have everything they'd need on their end and they wouldn't need to keep getting in touch or start looking into it themelves. I've never needed to go this far, personally, but who knows, it may work.
5.8: What if you're after buying obscure parts, and there are no other sellers with any reviews on this product, nor are there any sellers with decent profiles you can check. Or, what if only a single seller sells this one item, and you're not sure what that to do. If this product is less than £8-£10, then you're highly likely to get an easy refund; this is for items that cost more. Let's say this item is £28. This one is sneaky, but, if you do get scammed, this does work extremely well & is justified. Basically, go on their profile and look for a cheap product they sell, and make sure it's a product other sellers also sell. Buy this product elsewhere for as cheap as possible, and if it doesn't whatever you receive is wrong/you don't receive it, claim you received the wrong item. You can upload images of this other very cheap item you bought, that they also sell, and claim you received said item. If you get in touch with customer service and sincerely explain/are nice, you're highly likely to get a refund. [Getting in touch with customer service isn't necessary for a refund, and you're likely to get a refund either way. This is just, in my opinion, what gives you the best chance for a refund.
5.8½: If this seller that sells an obscure part doesn't sell any other cheap parts other sellers also sell, when you get the package, open it with a Stanley knife along the side, so you would be able to place the item back inside, tape it up, and make it look unopened. This way, if there is something wrong with it, you can break it, place it back in the parcel, carefully tape up the side, then record yourself "opening" it the usual way, then show that it's broken. This would serve as good evidence for a refund. - There are a lot of sneaky tactics you can employ for insurance for when it comes to buying obscure parts, however, you usually won't find yourself needing to do this. I recently bought a £200 microphone from a small seller and it had 2 sold with 0 reviews and it was brand new and legit.
5.9: Aliexpress do have a 30-day refund period anyway, so returns are usually a breeze, these are just steps in case you run into trouble. The worst thing is when you have a package that says it's arrived when it hasn't - I'd argue this is the biggest issue and most likely big problem to happen, if any. If this does happen, it's entirely up to AliExpress as to what happens to you. You can either check their profile for cheap items, buy a cheap item elsewhere and claim you got the wrong thing. However, if they don't sell any cheap items, this is when it's important to talk directly to customer support and really lean into being nice, minding your P's and Q's and flattering them. They may just process it on the spot for you. You can also play the victim, but not in a dramatic way. Just claim you are scared and don't know what you do, and say things like "You're very kind, so I'm sure you understand." It sort if works like reverse psychology, at this point. However, this borders more on people skills than an AliExpress guide. Returns are usually easy to deal with, but as I said, invisible packages marked as arrived are the biggest problem.
5.9½: If a package is marked as 'delivered,' but didn't arrive, you can get in touch with the couriering company first, before getting in touch with Aliexpress. Sometimes they can actually refund you, or manage to locate your package or find out what went wrong. I've actually done this a few times and got somewhere with whoever delivered my package without even using Aliexpress, so it's worth getting in touch with them first, as they may be able to fix the issue.
6 - 🆂🅰🅻🅴🆂
Always look out for sales, you can find some absolutely insane deals during sales, especially during seasonal sales. It's easy to check when AE is doing a sale. You can easily Google 'AliExpress Sales,' and a website listing all of the sales they do will pop up. I remember seeing CPUs going for absolutely insane prices during a Spring sale this year, but they sell like hotcakes, so it's best to have it marked on your calendar if there's something you want.
6.1: The best time to get tech-related deals is actually just after Black Friday, if memory serves. They do a 'Cyber Monday' sale, and sell tech at some insane prices (afaik, it does last more than just one Monday). During the recent spring sale, I bought a 5700X3D for £160, when the absolute cheapest it was available in the UK was £240, which was also on sale. The fact you don't get the official branded box can be off-putting, but it's important to note that things like CPUs are often manufactured in China for laptops and other devices that use said chips as proprietary hardware. There's often a surplus of these items that never make it to production, so they go for cheap on AliExpress, hence why they don't come with the usual boxing.
6.2: Another tip, is if you're shopping on Amazon, always check whether the same item is on AE or not (it usually is). Amazon will typically rebrand products from China and sell them at 3x the price or more. It's not uncommon to find the same item on AE with either a different brand, or no brand at all. The same goes for Temu. I got my gaming chair on Temu. It was £70, but the exact same one is on Amazon for £190; the only difference was the text stitched onto the chair/the brand.
6.3: Along with sales come coupons. For me, coupons have never been worth it, as you have to spend a lot of money just to get a small amount off (E.g. Spend £50 for £5 off), which never seems worth it for me. Each sale usually comes with a set of coupons ready to use, especially seasonal sales (there are always coupons flying about, but the best ones are during sales). However, if you have something expensive you're planning to buy, coupons can be great, as you only really save a decent amount of money when you're spending at least £100. If you find, say, a phone for £400, and are waiting for a sale, during said sale, make sure to keep an eye out for coupons. Coupons are only worth it if you're spending a lot, as previously stated. Usually, during sales, you'll be given a set of coupons. For arguments sake, let's say these are the coupons: 'Spend £10 for £1 off, £25 for £5 off, £50 for £10 off, £100 for £20, £150 for £40 off, £200 for £75 off & £300+ for £90 off.' Back to the £400 phone, the £300+ coupon would be great for this, as you can use them in tandem with sales. Say the phone is meant to be £400, but has £80 off, you can still stack the coupon on top of the sale to get a further £90 off. Overall, when you're simply shopping around and buying this and that (as is what most do on Aliexpress), coupons aren't usually worth it. However, pay attention to them if there's 1. A sale coming up and/or 2. You're after an expensive item. [This is how I got my Y700 for a crazy price. They're usually go for £300-£400, but I did the above and got it for £115].
Note: Aliexpress is actually great for buying mobile phones. Avoid brands like Samsung, obviously. However, you can get some fantastic Chinese phones on there for great prices.
This guide should be enough for anyone that's new to Aliexpress. No, it's not a "scam website" like people claim, especially considering most of the stuff found on Amazon is also on AE. It's just that people don't know how to shop on there, and buy the first item they see without taking any precautions/steps I mention (specifically in section 1). I'm sure I've missed things out and made typos/other errors. If I have missed anything important, feel free to add to this thread.
Note: Please remember that this is a guide for newbies to the platform. Also, for said newbies, a lot of this is unnecessary—section 1 is the most important imo. It's not the minefield I'm sort of making it out to be, this is just mainly a guide on giving you the optimal chance of a smooth ride, plus extra info for those that like to be scrupulous—or are skeptical of the platform etc.
I wanna order but i cant because my address contain the letter “ø” it says please write english only but how am i gonna order to the right address it i cant type it in?!?
Just use an o instead. Your postal service will be very used to dealing with letters addressed that way, because most of the world doesn't have ø on their keyboards.
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i visited spain recently and now that i have returned to my country aliexpress still only shows me the site in spanish. do you know how to return the site to be in english?
If someone send you a non English aliexpress link, there is a bug appears which may cause you to stuck on that language even if you trying to change it back via settings. And clearing cookie, changing browser, changing system language won't help.
People reported lots of problems like this within last 5 years with no solution.
If you are stuck on other languages Spanish/Russian/etc and can't change to English, or aliexpress.com website keeps redirecting you to other countries domains or if you can't switch to International/Global website, I found a solution for this!
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Clear cookies in your browser for a aliexpress domains
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Visit the page report.aliexpress.com or sell.aliexpress.com before visiting any other aliexpress pages
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Click on Aliexpress logo (visit aliexpress.com)
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It is fixed now, stay on English or change to another language via website interface
How it is working? The page report.aliexpress.com and sell.aliexpress.com supports English only and it is exists on Global website only, thats why when loaded for the first time, it is forced to save a right Global website English cookies for you. And once saved you can use other aliexpress pages via Global English website again! If it expired (the report page translated to other languages) try to find other pages which is English only, and repeat the same steps.
Hello everyone, I have been buying from Aliexpress since a long time ago and in past years it was pretty amazing but I'm noticing that in the last 1/2 year the service and portal is slowly declining in terms of quality of service, quality of items, time for shipping and prices.
Lots of items has now the same price if I check on Amazon, I frequently don't receive packages and If I apply for a refund, it is kinda impossible to get that (instead years ago I remember that they instantly refunded not received items).
I've also noticed that the search is way worse and results are invaded with unrelated items from shady sellers (that still have lots of sold items).
Am I just being unlucky or is Aliexpress really got this bad for everyone? If so, are there any other competitor that you use now to buy stuff from china? I'm already using dhgate, gearbest and banggod but I've always preferred Aliexpress until now..
Thanks for your inputs
EDIT:
I am very much searching for what i need and trying to select sellers with good ratings, i.e.97% with good reviews. It seems like there are way more newer shops than old ones chugging along. I'm not ordering cheap throw away $2 crap items. I'm ordering 4' bean bags, loft beds with desk, wardrobe closet and some memory foam mattresses. If anything, it's the cheap crap that does come and i have no issues with as i have ordered some stuff from the "dollar days & choice" sections. But i also understand ordering "choice" is like sold and shipped by amazon.
So, over the last month I've been attempting to make some big purchases through AliExpress. I've attempted to do my due diligence by reaching out to the sellers before purchasing to make sure they have the item and quantity i need in stock and can ship to my zip code. I'm new to Ali and i initially just picked an item and found out real quick I'm wasting my time, especially if i don't try and find a seller with good reviews and ask those questions.
I've had to order things 3-5x and i'm still no closer to getting the items. Even when i ask these questions it will wind up getting cancelled for either stock or because the product was lost in transit. There's no way they're loosing that many items. I even told one of the sellers the second they gave me a Fedex tracking number that the final destination was not correct. they were aware and said the tracking would update to show correct. It didn't and i never got it, it was delivered though. Funny thing it was delivered to a city about 2hrs from me was a 1lb package that was supposed to be a gaming chair. I'm not getting screwed on money by any means. I've gotten it all back. I just don't understand how this site continues to operate when this is what keeps happening.
I'm ordering things that are supposed to ship from a US warehouse, even though i have my doubts that's really what's going on. I'm messaging the sellers before hand and verifying stock, quantity and that they'll ship to me, but it never fails. It cancels due to no stock or lost or i was even told there was a quality issue and everything was sent back to the manufacturer only to pick a replacement that also winds up out of stock and then get told the original product that had quality issues and was going back was now being sent to me, like wtf lol. The ones that were stock issues, they've all gone up substantially, like $15-$20 an item that was initially a $60-$70 item, it becomes 75-95 and still up for purchase even though they say they have no stock and will pull the item from their store, they don't.
I understand that most will say don't buy high value items on there. But these items very much exist on here and they're plentiful. Someone is buying them or they wouldn't be there for sale. I've also noticed a lot of stuff gets TBA tracking numbers, which isn't entirely odd but if it's already in a amazon warehouse they must be paying the fees that come along with that yet they still sell the product a good amount under the amazon price. Anyone have any tips>>>
I think some of you will know the Youtuber ZechsTechTurf and he says everitime that you can buy hardware on Aliexpress cheaper than normal.
But can i trust Aliexpress