Ally Auto Payment Address:
For mailing auto loan payments, send checks to:
Payment Processing Center, P.O. Box 71119, Charlotte, NC 28272-1119

Ally Auto Payoff Address (by state):
For payoff requests, use the appropriate address based on your vehicle’s titling state:

• Alaska, California, Hawaii, Oregon, Washington: PO Box 8128, Cockeysville, MD 21030

• Alabama, Arkansas, Georgia, Kentucky: PO Box 8101, Cockeysville, MD 21030

• Arizona, Nevada, New Mexico: PO Box 8127, Cockeysville, MD 21030

• Colorado, Idaho, Montana, Utah, Wyoming: PO Box 8125, Cockeysville, MD 21030

• Connecticut, Maine, Massachusetts, New Hampshire, New York, Rhode Island, Vermont: PO Box 8138, Cockeysville, MD 21030

• Delaware, DC, Maryland: PO Box 8141, Cockeysville, MD 21030

• Florida: PO Box 8110, Cockeysville, MD 21030

• Illinois, Wisconsin: PO Box 8123, Cockeysville, MD 21030

• Indiana, Ohio: PO Box 8133, Cockeysville, MD 21030

• Iowa, Minnesota, Nebraska, North Dakota, South Dakota: PO Box 8122, Cockeysville, MD 21030

• Louisiana: PO Box 8104, Cockeysville, MD 21030

• Michigan: PO Box 8118, Cockeysville, MD 21030

• Mississippi, Missouri: PO Box 8116, Cockeysville, MD 21030

• New Jersey, Virginia: PO Box 8140, Cockeysville, MD 21030

• North Carolina, South Carolina, Tennessee, West Virginia: PO Box 8132, Cockeysville, MD 21030

• Texas: PO Box 8102, Cockeysville, MD 21030

Ally Auto Dealer Services (for dealers and business inquiries):

• Phone: 1-866-766-4622 (Mon–Fri, 9:30 am – 6:30 pm ET; Sat, 9:00 am – 6:00 pm ET)

• Mail: Ally Financial, P.O. Box 380906, Bloomington, MN 55438

Ally Auto Customer Support (for general questions):

• Phone: 1-888-925-2559 (Mon–Fri, 8 am – 11 pm ET; Sat, 9 am – 7 pm ET)

• Online: Log in to your account via the Ally Auto Help Center or Ally Dash for secure messaging and document uploads.