Ally
ally.com › contact-us
Contact Us: Customer Support & Other Contact Info | Ally
Learn more · Billing and account questions or report fraud 1-888-366-2559 Open 24/7. To mail documents or credit card payments, use our mailing address . Existing home loans and servicing 1-866-401-4742 Monday – Friday, 8:30 am - 8 pm ET Saturday, 8:30 am - 1 pm ET
Ally
ally.com › help › bank › account-information
Ally Bank Help Center: Account Information FAQs | Ally Bank
With Ally Bank, you can bank online using your computer or mobile device, or by phone. We have Customer Care Associates available 24/7 to help at 1-877-247-2559.
Ally
card.ally.com › Core › Home › ShowPage › CustomerService
Contact us
1‑888‑366‑25591‑888‑366‑2559 · Calling from outside the US? Dial 1‑412‑402‑65001‑412‑402‑6500
GetHuman
gethuman.com › all companies › ally bank customer service
Ally Bank Customer Service Phone Number 877-247-2559: Call Support
August 23, 2010 - Toll-free · Mon-Fri 8am-10pm, Sat 8am-9pm EST · Calling this Ally Bank number should go right to a real human being · Enter the account number you would like to access, followed by the hash key. · Free tools available: Talk for me, Skip the wait, Schedule my call ... Consider using our free service that calls and talks to customer service for you, then sends you a report.
Ally
ally.com › help › bank › debit-cards-checks
Ally Bank Help Center: Debit Cards & Checks FAQs | Ally Bank
You can order a card online or in our app. ... Call us at 1-833-414-4855 (or +1-757-917-2559 if outside the U.S.) to reset or change your PIN using our automated system. You'll need to provide the last 4 digits of your debit card number and the debit card expiration date.
Elliott Report
elliott.org › home › ally customer service contacts
Ally Customer Service Contact Support Via Phone Email Exec Contacts - Elliott Report
July 29, 2025 - Ally’s customer service is available 24/7.
Ally
ally.com › apps › v0200 › auto › glossary
Ally
The estimate may vary due to: 1) ... as provided under your contract plus applicable taxes. See your lease agreement for details, or call the Customer Service Center at 888-925-2559....
Ally
ally.com › help
Ally Help Center: FAQs for Bank, Auto, Commercial & Financial | Ally
View Ally's help center for Banking, Auto Financing, Privacy & Security, and other related questions. Still can't find what you're looking for? Contact us! We're here to help
Bogleheads.org
bogleheads.org › board index › us investors › personal finance (not investing)
How to Solve Customer Service Problems With Ally Bank - Bogleheads.org
If you have problems that regular customer service cannot solve... Edit to add: PLEASE start by calling Ally customer service at 1-877-247-ALLY, or by initiating an online chat from within your account. FWIW, the online chat is by far my favorite way of getting help.
Ally
media.ally.com › multimedia
Ally
At Ally Bank, you are able to talk to someone about your money whenever you want. Ally Bank customer service representatives are available 24/7 by phone or online.
Bankopedia
bankopedia.org › digital-banks › ally › ally-customer-service
Ally Customer Service | How to Contact the Support Team?
Find out how to contact the Ally customer service team ... Ally Bank's customer service department provides 24/7 open communication lines via phone calls, live chats on their website and mobile app, as well as answered inquiries on their Twitter and Facebook page.
Reddit
reddit.com › r/allybank › ally's cs has gone off-shore!
r/AllyBank on Reddit: ALLY's CS has gone OFF-SHORE!
June 24, 2024 -
Very sad to learn (the hard way) that ALLY's customer service has gone off-shore to India or some such place. When I asked to speak to someone state-side, the CS guy put me on hold for a few minutes, then came back and in a deeper voice said his name was --- and how could he help me? Please connect me to state-side CS like I asked you the first time, SIR! Unrelated, but I have been having trouble with Ally these last few months. It's time for me to move on. Any suggestions as to a bank that has state-side CS? Is a credit union the only solution? TY (Sorry for the rant)
Top answer 1 of 5
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Ugh. I did not want to believe this so I logged in to ask directly. I spoke with 'Zeldjan' and was given this response when I asked about their location: "Thank you for providing your question above, [name redacted]. To give you information. Ally has a broad of customer service and we are randomly assisting our customers. Due to privacy reasons, I am unable to provide a specific location." It SEEMS (with some conjecture) to be (at least partially) true. Sigh. I pressed a little harder and asked them to confirm they are not located in the United States. I was provided this response: "I apologize for this, [name redacted]. But unfortunately and as much as I would love to provide it to you. I am not able to as we have a privacy that we need to keep from our customers." Disappointing. I've been seeing all the problems people have been posting here lately and thinking, man, these people have some bad luck (I have not recently, nor in the past had issues with Ally ... However this might shed some light in why the sudden shakeup with so many peoples' issues lately. (Note: I'm not blaming customer service, but if Ally has been transitioning services to new or remote servers, re-configuring systems, training new employees, ... Whatever may be related to a new customer service team ... It certainly would be tough to pull off without any hitches.
2 of 5
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Been said before that if you are finding yourself constantly needing customer service support, then online banking may not be for you. You’re the type Of customer that allows brick and mortar banks To still exist.
Reddit
reddit.com › r/allybank › ally lending contact
r/AllyBank on Reddit: Ally Lending Contact
January 3, 2024 -
I need to send Ally Lending an email.
They apperently don't have the account information in the system yet for me to do a log in.
Does anyone have a customer support email I can send to?
It needs to be an email due to paper trail. If there isn't one ill just send a certified letter.
Thank you.
Top answer 1 of 5
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Also desperately looking for an email. Their live chat is useless when you can't log in 🤔🤨
2 of 5
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Did you try calling for an email ? I guess it isn’t urgent if you will use certified mail … that could take forever. From the website an easy find: Payment disputes, payments with restrictions or endorsements, or customer service correspondence Ally Financial P.O. Box 380901 Bloomington, MN 55438
Fairshake
fairshake.com › content › ally › how to contact ally customer service
How to Contact Ally Customer Service - Consumer Info Network
April 4, 2022 - If you are calling from outside of the United States the number to use is 1-757-247-2559. In the event you are dealing with fraud, you must report it using a different number, 1-833-226-1520, and you select option two.
Reddit
reddit.com › r/allybank › wtf is going on with ally’s customer service?!
WTF is going on with Ally’s customer service?! : r/AllyBank
October 1, 2024 - Start with Ally's main phone number 1(877)-247-2559. I called them right before my comment as a test, got right through to a human in under a minute. On another note, please help yourself avoid such hassles in the future, by never banking with just one place.
Reddit
reddit.com › r/allybank › customer service's wait time is so long
r/AllyBank on Reddit: Customer service's wait time is so long
February 1, 2025 -
I've been a long time customer of Ally, and I remember during my early days, the phone wait time averaged 2-3 minutes. 10 minutes during their peak time.
Logged onto Ally recently in a long time and noticed this. Is this the new norm? I'm glancing at this subreddit and seems like the sentiment is that Ally is going downhill -- Is that true? If so, any recommendations for alternatives?
Ally
ally.com › help › privacy-security
Ally Financial Help Center: Privacy & Security FAQs | Ally Financial
They're typically used to remember your account login preferences, monitor website traffic, provide customer support like live chat and help us better customize our site for your individual preferences. We may also use Flash® objects (sometimes called "Local Shared Objects") as part of our online authentication to help us recognize your computer when you come back to our site. We do not use Flash objects for any online behavioral advertising purpose. Does Ally Bank offer anti-virus or anti-malware software to its customers?
PR Newswire
prnewswire.com › news-releases › ally-banks-customer-care-specialists-are-allies-for-customers-on-banksgiving-and-every-day-302314395.html
Ally Bank's Customer Care Specialists are Allies for Customers on Banksgiving and Every Day
November 22, 2024 - Banksgiving, launched by Ally six years ago, originated with an organic, heartfelt exchange when an Ally customer care specialist asked a customer the question that ends each call: 'Is there anything else I can do for you?" "We had such a great response to our previous Banksgiving celebrations that we brought it back this holiday season with a fresh take on customer service surveys," said Andrea Brimmer, chief Marketing and Public Relations officer at Ally.
Ally
ally.com › help › auto › auto-mobile
Ally Auto Help Center: Mobile Pay FAQs | Ally Auto
You can view or cancel online debit card payments through a third-party service provider .
Reddit
reddit.com › r/allybank › been really unimpressed by ally's customer service. anyone else?
r/AllyBank on Reddit: Been really unimpressed by Ally's customer service. Anyone else?
August 24, 2024 -
I've had an Ally account for almost 8 years, when I initially opened it I never had to deal with customer service but always heard great things in general about them.
In the past year, I've had to call in and have been really unimpressed. This morning, I called in about issues with Zelle and had a question about Joint Accounts. While the customer service rep helped me out with both questions/issues she was extremely short in her responses and quite rude. This and another incident in the past year don't give me a lot of confidence in Ally.
Has Ally's customer service gone downhill, or have I just had a few unfortunate experiences with them?
Top answer 1 of 25
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While I haven’t run into any rude reps, I feel like they’re not as well prepared to answer questions. I had some questions about adding my wife as a joint owner of one of my accounts, and it felt like the lady was pretty confused. That being said, it’s such a pain to change banks, and I’ve been fairly happy with the banking itself so I’ll probably be sticking around for a bit
2 of 25
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Yes. I had to call them a couple months ago and it was like talking to someone on another planet. Every question no matter how simple required a 3-5 minute hold time for an unhelpful response. I finally told them I can't have a conversation like this and they put me through to someone who was able to provide the useless answers in real time.