I need to send Ally Lending an email.
They apperently don't have the account information in the system yet for me to do a log in.
Does anyone have a customer support email I can send to?
It needs to be an email due to paper trail. If there isn't one ill just send a certified letter.
Thank you.
Very sad to learn (the hard way) that ALLY's customer service has gone off-shore to India or some such place. When I asked to speak to someone state-side, the CS guy put me on hold for a few minutes, then came back and in a deeper voice said his name was --- and how could he help me? Please connect me to state-side CS like I asked you the first time, SIR! Unrelated, but I have been having trouble with Ally these last few months. It's time for me to move on. Any suggestions as to a bank that has state-side CS? Is a credit union the only solution? TY (Sorry for the rant)