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Ally
ally.com › contact-us
Contact Us: Customer Support & Other Contact Info | Ally
As of 9/25/25, Ally Credit Cards are issued by Merrick Bank. Learn more · Billing and account questions or report fraud 1-888-366-2559 Open 24/7. To mail documents or credit card payments, use our mailing address . Existing home loans and servicing 1-866-401-4742 Monday – Friday, 8:30 am - 8 pm ET Saturday, 8:30 am - 1 pm ET
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Ally
card.ally.com › Core › Home › ShowPage › CustomerService
Contact us
1‑888‑366‑25591‑888‑366‑2559 · Calling from outside the US? Dial 1‑412‑402‑65001‑412‑402‑6500
Discussions

Customer service
Both are fine. No matter what business you look into, you’re going to find people who aren’t happy and people who are happy with them. Accounts being locked is a possibility with any bank or credit union. Don’t raise red flags with the way you bank and you should have no issues. But, you shouldn’t put all of your eggs in one basket either. You should have access to money from more than one source bc accounts do sometimes get locked. The good thing is, you aren’t stuck with one bank for life. If unhappy with one switch to another. Pick whichever. It really doesn’t matter which you go with. More on reddit.com
🌐 r/AllyBank
17
9
August 24, 2022
What’s everyone take on Ally Bank?
No issues in 8ish years. It’s a good online bank, plain and simple. Great interest rates. Customer service is friendly if you need it. You’ll find horror stories of any bank if you look. More on reddit.com
🌐 r/AllyBank
308
35
September 17, 2023
Been really unimpressed by Ally's customer service. Anyone else?
While I haven’t run into any rude reps, I feel like they’re not as well prepared to answer questions. I had some questions about adding my wife as a joint owner of one of my accounts, and it felt like the lady was pretty confused. That being said, it’s such a pain to change banks, and I’ve been fairly happy with the banking itself so I’ll probably be sticking around for a bit More on reddit.com
🌐 r/AllyBank
44
23
August 24, 2024
WTF is going on with Ally’s customer service?!
File a complaint with consumerfinance.gov. This just happened to me last month. My password wasn't wrong bc I use pw manager on my Mac. I called and selected option to call me back but no one called. Then after annoying "failed login attempts" then "overdraft happens" emails, I submitted a complaint on day 3. On day 4 cf.gov responded that "ally said they are working the issue". Then on day 5, I was able to login with no problem. This isn't my primary bank nor do I plan to leave this bank either. This has been the only issue I've had with them. Good luck. More on reddit.com
🌐 r/AllyBank
5
1
October 1, 2024
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Ally
ally.com › help › privacy-security
Ally Financial Help Center: Privacy & Security FAQs | Ally Financial
Once you log in to online banking, choose Email. Depending on the types of accounts you have, you may have to select the correct destination for your request to help us route your message to the correct Customer Care Associate.
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Ally
ally.com › dealer › contact-us
Contact Ally Auto Dealer Services | Phone, Email, & More
You can submit customer payments through SmartCash or mail checks to: Ally Financial Payment Processing Center P.O.
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Ally
ally.com › help › account-login-support
Ally Help Center: Login & Account Access FAQs
Having trouble accessing or logging in to Ally? Visit our Login Help Center for tips and answers to common login issues.
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Ally
ally.com › apps › v0200 › auto › glossary
Ally
The estimate may vary due to: 1) ... as provided under your contract plus applicable taxes. See your lease agreement for details, or call the Customer Service Center at 888-925-2559....
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Ally
ally.com › help › bank › account-information
Ally Bank Help Center: Account Information FAQs | Ally Bank
With Ally Bank, you can bank online using your computer or mobile device, or by phone. We have Customer Care Associates available 24/7 to help at 1-877-247-2559. Use the ATM & Cash Back Locator to find ATMs nationwide. ... Use Ally Email to communicate securely with Customer Care for any questions about accounts and transactions
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Alloy
alloy.com › home
Identity & Fraud Prevention Platform for financial services | Alloy
June 4, 2025 - Alloy is an identity data orchestration platform and fraud prevention software that helps banks and fintechs with identity verification, AML monitoring…
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Ally
ally.com
Banking, Investing & Auto Finance | Ally
Manage your money with Ally: online banking, auto financing, and investments. Financial products designed to help you pursue your goals.
Find elsewhere
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Ally
ally.com › help › auto › message-center
Ally Auto Help Center: Message Center FAQs | Ally Auto
We'll notify your personal email when you have a reply waiting in the Message Center.
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Tesla
tesla.com › support › leasing-your-vehicle
Tesla Leasing | Tesla Support
Ally Bank: 877-247-2559 · Santander Consumer: 888-222-4227 · Chase Customer Service: 800-336-6675 · Back to Top · Lease-End Information · Learn more about what to expect near the end of your lease, such as your return options, checklist and self-inspection.
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Ally
ally.com › help › bank › debit-cards-checks
Ally Bank Help Center: Debit Cards & Checks FAQs | Ally Bank
Can I have one debit card for all my Ally Bank accounts? No. You'll have a separate debit card for each Spending or Money Market Account you have with us. You can order a card online or in our app. ... Call us at 1-833-414-4855 (or +1-757-917-2559 if outside the U.S.) to reset or change your PIN using our automated system. You'll need to provide the last 4 digits of your debit card number and the debit card expiration date. If you need further assistance, call Ally Customer Service at 1-877-247-2559.
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Elliott Report
elliott.org › home › ally customer service contacts
Ally Customer Service Contact Support Via Phone Email Exec Contacts - Elliott Report
July 29, 2025 - Contact Ally customer service for your customer service needs. Reach out via phone, email, or social media.
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Allpoint Network
allpointnetwork.com
Allpoint Network | Allpoint for Consumers
As a consumer, you gain access to the Allpoint Network through your financial services provider. Banks, credit unions and prepaid card programs of all sizes participate.
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Ally
ally.com › help › auto › auto-payment
Ally Auto Help Center: Making a Payment FAQs | Ally Auto
We'll send you a communication, either by U.S. mail or email, to let you know the payment was returned. Once you have sufficient funds in your payment account, you'll need to resubmit the payment online or via the payment methods listed below. Send a scheduled payment to: Payment Processing Center P.O. Box 71119 Charlotte, NC 28272-1119 · Send payment disputes, payments with restrictions or endorsements, or customer service correspondence to: Ally Financial P.O.
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Ally
ally.com › help
Ally Help Center: FAQs for Bank, Auto, Commercial & Financial | Ally
View Ally's help center for Banking, Auto Financing, Privacy & Security, and other related questions. Still can't find what you're looking for? Contact us! We're here to help
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Better Business Bureau
bbb.org › us › pa › ft-washington › profile › bank › ally-bank-0241-133953058 › complaints
Ally Bank | BBB Complaints | Better Business Bureau
I want to make it clear that I have no involvement or knowledge of this property, nor should it affect my personal banking activities or access to my own funds she lives right here with me!. My account was locked and I have called numerous times over the past month to resolve this , I am always told the fraud department would reach out and solve this but I havent received any calls. I am so devastated by this experience and disappointed in the customer service who dont say or do anything but hang up the phone on you. Very disappointed in Ally for not having competent hands on deck.
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Ally
ally.com › resources › pdf › bank › contact-change.pdf pdf
FAX, MAIL, UPLOAD
If you have Bank Accounts or Bank Accounts and Investments, you can return your form to us by email, mail or fax. Email · Log in and choose Email to return this form with any attached · documents to us in your Secure Messages. Mail · Ally Bank · P.O. Box 951 ·
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Ally
ally.com › help › auto › auto-contracts
Ally Auto Help Center: Contracts & Titles FAQs | Ally Auto
Once you've paid off your vehicle payment, you can check the status of your title or lien release from your vehicle details page using our title tracking feature. We'll also send you email updates.
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Zelle Enroll
enroll.zellepay.com
Find Your Bank | Zelle Enroll
Simply select Start Search to find your bank and then verify the email or mobile number where you received the Zelle® notification.