I am trying to find a support chat or phone number to contact Amazon Canada for a website issue. My searches have resulted in being directed to the same page. It looks like there is no way possible to contact Amazon Canada customer support. In the past, I was able to find a contact us button that allow me to start a support call.

Does anyone know how to contact Amazon?

I can't find the email. They never refunded the phone I sent back (or rather, never picked up from the Amazon locker - it still says "refund is on the way" and it's been a whole month). They are scam artists.

I’ve spent about 30 minutes looking for it and I’m extremely annoyed so I’m turning to reddit.

I'm trying to get in contact with customer service in regards to an item that I never received but said it was delivered.

I can't get in contact with anyone and it's getting very frustrating and it doesn't say who the delivery was other than Amazon.

If someone could be please help, that would be great.

Thanks.

Not sure how widely known this is. If this is a "duh" moment, my apologies.

Also: Don't trust me. Do your own research. I'm posting a link here to Amazon's warranty info, but you can get to it through your Amazon account, too. When I called for warranty service, the thing that answers is clearly an answering system and it doesn't identify itself well, requests texting me/you to confirm the account, etc. If I just called the number by itself I'd be leery.

I did end up with a live Amazon customer service person who ended up replacing the item.

Backstory: Bought an Amazon Basics tripod. Part at the top snapped. Needed warranty service/replacement. Clicked into the order, into the item, and the warranty info. Warranty has an 800 number to call.

Warranty doc for Amazon Basics stuff: https://m.media-amazon.com/images/I/616c9XCo3DL.pdf

800-number in warranty:1-888-280-4331.