I got one for yall boys. These fools are telling me I need an order number for my GIFTED echo in order to get any type of support. Lol they literally say "anything else I can help you with" right after I explain it was a gift I don't have an order #.. lol also it was THREE YEARS AGO lol it just started having connections issues but that's the most fk you I've gotten from CSR in a minute. Im about to set my phone on auto dial with the push buttons to get reps for the sheer sake of wasting their time like they did mine. Fk amazon. Never was a fan but they just earned a lifelong I'll spend the extra 50 cents to say f**k you for life with that trash. No joke I'd put good money on the fact that the 75 yr old walmart customer service women would've been more helpful lol pathetic. Heck I could probably return it no box no papers three years later to Walmart and get a gift car to buy w.e literally. Can take Amazon's trash 5 mins down the road and get another or be done with it vs getting the middle finger. Last time it'll ever happen between me and them that's for sure Answer from PlasticSpecific2173 on reddit.com
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Amazon
amazon.com › gp › help › customer › display.html
Gift Cards - Amazon Customer Service
Here you can find pages that help you order and redeem an Amazon gift card. You will also find links to information about your gift card balance, gift card issues, and restrictions.
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Amazon
amazon.com › gp › help › customer › display.html
Amazon Gift Card issues - Amazon Customer Service
What to do if your Amazon gift card is damaged, unreadable, scratched-off, or simply not working.
Discussions

Gift card issue
Your friend should contact Amazon. There is likely a record if it was bought, especially if through Amazon, and that can probably be used to issue a new code and disable the old. Since you didn’t buy it, they can’t help you. More on reddit.com
🌐 r/amazonprime
8
1
April 24, 2025
Has anyone been able to get Amazon customer service to provide a gift credit?
I got one for yall boys. These fools are telling me I need an order number for my GIFTED echo in order to get any type of support. Lol they literally say "anything else I can help you with" right after I explain it was a gift I don't have an order #.. lol also it was THREE YEARS AGO lol it just started having connections issues but that's the most fk you I've gotten from CSR in a minute. Im about to set my phone on auto dial with the push buttons to get reps for the sheer sake of wasting their time like they did mine. Fk amazon. Never was a fan but they just earned a lifelong I'll spend the extra 50 cents to say f**k you for life with that trash. No joke I'd put good money on the fact that the 75 yr old walmart customer service women would've been more helpful lol pathetic. Heck I could probably return it no box no papers three years later to Walmart and get a gift car to buy w.e literally. Can take Amazon's trash 5 mins down the road and get another or be done with it vs getting the middle finger. Last time it'll ever happen between me and them that's for sure More on reddit.com
🌐 r/amazonprime
10
5
December 6, 2021
Amazon gift card I purchased already redeemed
Times are changing, the increase in fraud regarding gift cards is huge. It’s best to transfer the money directly to yourself or to who ever you are gifting asap. So you can catch any problems quickly. More on reddit.com
🌐 r/amazonprime
26
10
March 31, 2025
$173.41 suddenly appeared in my Amazon gift card balance. Do I need to report it to them?

I would change your password and add two factor authentication on your account. Something sounds fishy...

More on reddit.com
🌐 r/personalfinance
22
3
May 19, 2016
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Amazon
amazon.com › gp › help › customer › display.html
Redeem an Amazon Gift Card - Amazon Customer Service
If you are having issues redeeming your gift card, visit our Gift Card Redemption Issues help page.
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Amazon
amazon.com › gp › help › customer › contact-us
Help & Contact Us - Amazon Customer Service
October 20, 2025 - Get help with setup, troubleshoot or how to use your product. ... Update your personal information in Your Account. ... Manage billing and delivery addresses in Your Addresses. ... Add more security to your account. ... You can update the shipping address, payment method, and more, on orders that haven't entered the shipping process by visiting Your Orders in Your Account. ... Redeem gift cards or view your Gift Card balance and transaction activity.
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Amazon
amazon.com › gp › help › customer › display.html
Gifts, Gift Cards and Registries - Amazon Customer Service
Gift Cards · Groceries · Smart Home · Prime · Pharmacy · Customer Service · Music · Amazon Home · Sports & Outdoors · Fashion · Toys & Games · Beauty & Personal Care · Sell · Automotive · Home Improvement · Computers · Shop By Interest · Help & Customer Service ·
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Reddit
reddit.com › r/amazonprime › gift card issue
r/amazonprime on Reddit: Gift card issue
April 24, 2025 -

I got an amazon gift card from a friend as a graduation present and the code got scratched off when I opened it due to the adhesive being on there weirdly. I spoke to customer service yesterday about activating it and they said 24 hours. So I called again today and was told it was escalated to the wrong department and there’s nothing they can do because it’s tagged as fraud. Who can I contact to get this problem solved it’s a $100 and I would like to be able to use it. I’m very very angry about this and I really want someone who will help me. Thank you in advance for your help.

Find elsewhere
🌐
Quora
quora.com › Can-you-help-me-with-my-Amazon-gift-card
Can you help me with my Amazon gift card? - Quora
Answer: Only Amazon can help you with any issues related to your orders, gift cards, or other problems with your service or your Amazon Account. Anyone who asks you for information and claims to be able to help you is a scammer looking to steal the value of your Amazon Gift Card. Sign into your A...
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Amazon
amazon.com › gp › help › customer › display.html
About Amazon.com Gift Card Restrictions and Prohibited Activities - Amazon Customer Service
You'll need to provide a credit card, debit card, or other valid payment method to pay for an order that includes any ineligible items. Transfer a gift card to another account once the claim code has been redeemed.
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Reddit
reddit.com › r/amazonprime › has anyone been able to get amazon customer service to provide a gift credit?
r/amazonprime on Reddit: Has anyone been able to get Amazon customer service to provide a gift credit?
December 6, 2021 -

I ask because they screwed up a Black Friday order, promised to send it again, failed to do so, and now they're claiming that if I order it again at full price, they'll adjust it to the Black Friday price after I receive the item. But there will be no official confirmation of that beyond some CSR's "word". Can't really trust that word since the last CSR promised to send it out again and that never happened.

A credit for the difference would obviously make that moot, but they swear they're unable to provide that.

So basically I'm trying to find out, is that also a lie? Do I just need to talk to the right person?

Top answer
1 of 6
1
I got one for yall boys. These fools are telling me I need an order number for my GIFTED echo in order to get any type of support. Lol they literally say "anything else I can help you with" right after I explain it was a gift I don't have an order #.. lol also it was THREE YEARS AGO lol it just started having connections issues but that's the most fk you I've gotten from CSR in a minute. Im about to set my phone on auto dial with the push buttons to get reps for the sheer sake of wasting their time like they did mine. Fk amazon. Never was a fan but they just earned a lifelong I'll spend the extra 50 cents to say f**k you for life with that trash. No joke I'd put good money on the fact that the 75 yr old walmart customer service women would've been more helpful lol pathetic. Heck I could probably return it no box no papers three years later to Walmart and get a gift car to buy w.e literally. Can take Amazon's trash 5 mins down the road and get another or be done with it vs getting the middle finger. Last time it'll ever happen between me and them that's for sure
2 of 6
1
Faced a similar issue. I ordered an item, but it wasn’t shipped even after two weeks. I reached out to them a few times: Via chat – They assured me the item would be shipped within 24 hours and arrive within 72 hours. They also offered a $25 refund as a token of apology after I received the item. But nothing happened after 24 hours—the order was still stuck at the “Order Received” status. Via chat (again) – This time, they said my package was damaged during shipping. I asked them to send a replacement, but they said that couldn’t be done and asked me to cancel instead. I followed up on the $25 refund and requested it as a gift card since I didn’t want to wait for a refund. They said I’d receive the gift card within 2–3 hours, but I didn’t. Via chat (again) – They claimed they had fixed the issue and I’d receive the gift card within 3–5 more hours. This time, they even sent an email to confirm it. Still, nothing happened. Via email and chat – I replied to the email while also reaching out again via chat. They offered to add a note to my account to ensure I’d get the refund and again promised delivery within 72 hours. I pointed out that my delivery address is in Asia and asked how they could guarantee 72-hour delivery. They couldn’t answer properly and just kept repeating the same nonsense. But then—suddenly—I got an email update about the gift card. It didn’t show up immediately, but it appeared on the website about 15 minutes later. TL;DR: Chat support can be pretty hopeless. For overseas customers, if calling isn’t an option due to cost, try email instead. And be persistent! It took me 3 days to get this resolved.
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Amazon
amazon.com › gp › help › customer › display.html
Amazon.com Balance and Amazon.com Gift Card Terms and Conditions - Amazon Customer Service
Amazon.com Gift Cards are issued by ACI Gift Cards LLC, a Washington limited liability company, and include Amazon.com Gift Cards that are automatically added to your Amazon.com Balance when you “reload” your balance, receive an “allowance”, or use an “Amazon Cash” barcode (“Gift Cards”).
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JustAnswer
justanswer.com › computer › jvm4h-bought-50-amazon-gift-card-when-peeled-off.html
How to Resolve Issues with Damaged or Unreadable Amazon Gift Card Codes
Contact Amazon customer support with proof of purchase and card details; they can verify and possibly reissue the code. Avoid scratching the protective strip too hard to prevent damage.
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Reddit
reddit.com › r/amazonprime › amazon gift card i purchased already redeemed
r/amazonprime on Reddit: Amazon gift card I purchased already redeemed
March 31, 2025 -

I purchase a batch of gift cards and redeem them slowly as needed. I can't tell you why we do it this way but we've just been doing it this way for years now without issues.

We keep gift cards in their originally packaging. They're usually in a clear plastic bag, and then the paper envelope holding the gift card.

I went to redeem 3 of these cards. 2 of them had no issues. The 3rd kept telling me it was already used. I had just opened the plastic bag, taken the card out, and pulled the code cover sticker. I tried using both my phone app to read the code and website manually putting in the numbers/letters

I've been talking to support but they just tell me it's been redeemed. One was asking me who redeemed it (the name of the person), and I told them all possible names who could've redeemed it (all family) and they said none of those people.

Has anyone experienced this before? If so, how was it resolved?

---
Edit:

Gift cards were purchased from amazon website. Their default "Amazon.com Gift Card in a Mini Envelope"

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Amazon
amazon.com › gp › help › customer › display.html
How to Resend an Amazon Gift Card - Amazon Customer Service
If you sent an Amazon Gift Card to the wrong email, learn how to resend it to the recipient.
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JustAnswer
justanswer.com › software › mxdr2-amazon-gift-card-order-number-no-claim-code.html
How to Redeem Amazon Gift Card Without Claim Code | Expert Q&A
If your Amazon gift card email lacks a claim code, use the order number to contact Amazon Customer Service. They can verify your purchase and provide the necessary claim code or assist with direct account crediting.
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JustAnswer
justanswer.com › home-improvement › opacv-purchased-amazon-cards-one-100001-25.html
How to Redeem Amazon Gift Cards: Expert Help & Guide
April 11, 2024 - These modifications do not change ... or entering codes incorrectly. To redeem an Amazon gift card, sign in to your Amazon account and go to amazon.com/redeem....
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Business Insider
businessinsider.com › reviews › tech › how to redeem a gift card on amazon
How to redeem a gift card on Amazon
July 8, 2025 - Log in to your account, enter your claim code, and click the Apply to your balance button. There are other avenues — such as the Amazon app or the gift card section of Amazon's site — which you can use as well.