I've been a Prime member for 10+ years, but never used the music service. Last week I downloaded the app on my phoe and started listening. I have used Pandora, but I thought I'd try this and I thought it was included in Prime. The next day I got an email stating: "Your subscription costs $0.00 for the first 3 months and then $9.99 per month after,"

I thought it was included? Is there a "lite" version I am thinking of, or one with commercials or something?

Its become so restrictive, cant rewind, can't pick songs, can't download. Its pretty useless and not spending 10 bucks for unlimited as my high speed data is limited.

Any good alternatives besides the radio?

Amazon recently removed a whole bunch of songs from Amazon music prime and moved them to Amazon music unlimited for an additional $8.99/month now this is why I'm leaving Amazon music if I'm paying $15 for prime i should get all the songs offered at no additional price.. I'm still going to have to pay for another music subscription service at this point but I'm not getting Amazon music unlimited... they really want people to force people to pay additional money to listen to songs that were there in the Amazon music prime selection 2 months ago and now aren't anymore.. I'm sorry Amazon but this is unacceptable.. I'll spend my additional money on Apple music or Tidal instead

I’ve been listening to this podcast called History Daily, which announces that it’s FREE without advertisement on Amazon Prime. Is this true?

Amazon Music Prime claims to be a music library included with the Prime subscription. However, most music I listen to (which is dubstep) is either hidden behind the Amazon Music Unlimited paywall or absent entirely (unlike Spotify).

What's the fucking point of having Amazon Music Prime in the first place if it's just a cut version of the music library? Is it to lure me into Unlimited? Are they telling me "basically, since you're already here with our app, might as well subscribe to our actual music service"?

Please tell me what the heck is going on. I've had Amazon Music for literally just today, and I already hate it.

So, I’m doing some research for a project in college. I watched a lot of videos, read articles, looked what people had to say on social media and I found out a few things:

• amazon music had a big redesign in 2019, however people still complain about the interface
• people that use amazon prime will also use amazon music (however some still use another extra streaming platform)
• amazon music is adding more and more podcasts and also has an exclusive event called "amazon music live" where you can watch live performances and interviews with artists

And I’m wondering…
• would you say amazon music is "cool" or "trendy" or rather something for an older audience?
• did you notice a difference when they did the redesign? how do you like the current design?
• what’s something that’s missing within the app?

• why do you use amazon music instead of any other platform? or do you also use another platform?
• why do many people still prefer spotify when amazon music has become pretty much the same? both have around 100 million songs and almost 5 million podcasts, same pricing, desktop and mobile version, bluetooth connectivity, lyrics etc.

thanks in advance!

(if you wanna join the poll, please pick an opinion that describes your experience the most)

i have spotify free version and i dont mind it for the most part.

i pay for amazon prime and recently got prompted to try amazon music.

is it worth switching to amazon music from spotify free version?

I have Amazon Prime and when i login to music it says i have a free account and i cannot listen anything.

I have Prime, and I also pay extra for Amazon Music. Totally fine on Alexa in the house and it is kinda sucking on my phone (I just do podcast and it keeps bluetoothing).
Anyways, on PC trying to log on, they are asking me to upgrade?? And pulling a Spodify saying I have one more skip before an ad?
This is mostly on one wifi, so that is not the issue. Maybe it is a device limit? Because I am not going to upgrade..like to what?

I just cancelled my Amazon Prime account because of the changes to Amazon Music. I can’t listen to a random song in my music?! When I click on that song, “similar songs” play?! WTF?!

I watch Prime videos every now & then & I order MAYBE 2 things a year off of Amazon BUT I listen to Amazon music pretty much daily. So goodbye, Prime

Complaining about the service only shows up in customer feedback analytics. If you're really unhappy with the change and it's definitely made your experience worse (frankly not hard to prove), then I recommend you get to customer service and make a request for a full or partial refund purely for the reduced functionality of a service that was part of your Prime membership

I’m sure this has been asked before, but maybe somebody has a fresh opinion today. I’ve subscribed to Amazon Music for a lot of years now. I can’t even remember why exactly, I guess it was because we got an Alexa back in 2019 and it must have made sense to subscribe?

It seems like it’s “cooler” to have Spotify. And what about Apple Music? And are the prices of those two comparable to Amazon Music? And can you use those two through an Alexa?

I’m sorry if these are dumb questions.

I use Amazon Music a lot on my phone. And my daughter uses it a lot on her tablet. And my family in general will put music on the Alexa here and there, especially when they’re outside.

I’ve been happy enough with Amazon Music but I wonder if I’m missing out on something better, at least price wise.

Also, as an Amazon prime member, do I actually have to pay for Amazon Music? I have the unlimited plan, I’m assuming I do have to pay for this to get access to everything I want?

Editing to add: thanks for all the responses, I didn’t expect at all to get so many and they’re all pretty nice too, thank you!!!

I’m in the US by the way. And I had never even heard of “UI” until reading everything here 🙈

Amazon has the most complete list of differences between these two tiers that I've seen, but I've noticed less important differences between the desktop and mobile apps I'm confused by.

I had a trial of Unlimited and it just downgraded to regular Amazon Music Prime.

1. The playlists under "All-access" in the desktop app and iOS app are not the same.

2. The "My Likes" playlist created from hearting songs in the mobile app is no longer accessible in the desktop app. Clicking it prompts to join Unlimited, whereas I was able to play it before.

3. I can still add songs to the "My Likes" playlist in the desktop app, and while I can't play that playlist from the desktop, I can play it from the mobile.

All other playlists appear to function equally across both apps. Can anyone confirm this is everyone's experience and maybe the logic behind it?

I have been a Amazon Music subscriber since the mp3 days. Sometimes Prime Music, sometimes Music Unlimited. Reading this Reddit and other Forums I feel I am one of the few who actually like Amazon Music. Here are my thoughts:

Most of the complaining comes from Free or Prime Music peoples. There ain't NO free ride here. Don't like the shuffle mode then pay up!!!

I have tried ALL of the Major Music services, Tidal, Apple,Spotify, Amazon Unlimited, Rhapsody (now Napster) Youtube. Apple is my favorite and the most time subscribed right after Spotify. Tidal sucks, got tired of their Hip/Hop/Rap/Crap music bias.

Right now I am subscribed to Amazon Music Unlimited? Why? Amazon has more of the music I like (Blues, Jazz, Texas Honky Tonk, 70s R&B) compared to Apple. I have compared catalogs head to head and Amazon wins - easily. Amazon supports casting to Alexa speakers from mobile apps, Apple does not, no surprise here.

BUT here is where Amazon really wins - their Playlists. Yes, Amazon EXCELLS at bringing me playlists of music I love. Not just a few playlists but lots and lots and lots (100s) of really good playlists. Many think Spotify is the leader at Playlists but they are not IMO. Also, Amazon Radio Stations are second to nobody. IOW Amazon is the winner at bringing ME the music I seek and love. I constantly find new Artists and Music from Amazon. Unlike some services, Amazon understands and KNOWS my Musical taste and strives to please me!

Of course the biggest defect of Amazon Music is their APPs. They are second rate compared to any Music Service. I do not experience many of the APP problems described here on this Reddit. I use Apple Devices and a Firestick for my TV/Dolby atmos setup. The issue is NOT that the App does not play music properly, rather Amazon Music APPS lack many needed features that the competition has.

Will I stay with Amazon Music? I doubt it. The other Music services ALWAYS send me an offer I can not refuse. Spotify just gave me 3 months for the price of 1 Month but I refused - I dislike the Spotify UI, and the lack of Atmos/HD audio.

I've just tried Amazon Music while out for a walk after not using it for quite a while.

What the hell is going on? First it seemed I can't have downloaded music on my phone so I had to burn cellular data to listen to music away from home, and now I can't even play my playlists? I can't believe I need to have premium to play a playlist?!

Is this for real? Starting to think this isn't the plan for me.

I really don’t understand why Amazon won’t make any useful changes to the app - surely it would make it more competitive with Spotify and Apple. I have used Amazon for years and I am so sick of it. There is no social aspect, no shared playlists. Here’s a list of 10 things I think should be implemented:

1. A better UI. It is so bad. I feel like I’m in 2010 because it is so outdated.

2. Playlist pictures. Why do we have to have some random album covers?

3. Actual similar music. Whenever I try to play similar music it always plays something from an entirely different genre.

4. Make it more social. Have more interaction with friends and family.

5. Be able to have a light mode

6. Have smaller artists on it… there’s hardly anyone on it.

7. Better music quality (edit: i think this was just an unconscious bias when listening to other streaming services because i don’t know much about music quality)

8. Developers actually listen to users

9. A better suggested songs section

10. A bit more customisation for the user

But honestly Amazon music just feels so LONELY. If a massive company like apple can create a smooth app and even Spotify, why can’t Amazon? Probably can’t be bothered