May 9, 2024 - Loading · ×Sorry to interrupt · Refresh

Learn how to resolve Amazon Music app errors by updating the app, force stopping, clearing cache, or fixing VPN issues. Get solutions for common error codes and app problems.

October 14, 2025 - Loading · ×Sorry to interrupt · Refresh

Resolve Amazon Music streaming problems like buffering, music stopping, or playback issues. Find solutions when Amazon Music is down or not working properly.

November 29, 2025 - This issue is often caused by app glitches, cache problems, or issues with syncing your Prime membership. 1. Sign out of both Amazon Music and your Amazon account, then sign back in to refresh your Prime benefits.

January 27, 2025 - One frequent trigger involves sending too many requests from a single IP address, which can occur when attempting to collect data from Amazon without using proxies. In such cases, Amazon may flag the activity and temporarily restrict access. The "Sorry, something went wrong on our end" error can be frustrating, but understanding the common causes will help you troubleshoot it.

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Amazon Digital and Device Forum United States

September 8, 2024 - Based on your description, I understand that you encountered the error "Something happened on our side" when trying to download games from the Microsoft Store.

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July 31, 2025 - If all else fails, contact Amazon Customer Support. They can investigate the issue further and offer additional solutions tailored to your account. While encountering the "Sorry, something went wrong on our end" error on Amazon can be annoying, it is often easily fixable.

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October 20, 2025 - Real-time outages and problems for Amazon Prime Music. Is the service down or not working properly? We show what is going on.

November 8, 2021 - Yes! I have to uninstall and reinstall Amazon music app at least twice a day. What an ordeal. Can't believe that this happened to so many people and nothing can be done about this.

November 25, 2024 - If you are bothered by one of the ... something went wrong”, the most probable reasons are: There is a connection problem between your device and Amazon servers....

Just today my iPhone 12 pro max (happened on iOS 14.8 and ios 15) decided to stop giving me access to amazon, both the website and app. Safari gives tells me it can't open the page because it can't establish a secure connection to the server. the amazon app just says something went wrong. Chrome says this site can't provide a secure connection. My iPad, my wife's iPhone X, all of our Mac's can access amazon just fine.

The “dog page” is a common response error when the local Amazon server encounters an issue.