Amazon has the most complete list of differences between these two tiers that I've seen, but I've noticed less important differences between the desktop and mobile apps I'm confused by.

I had a trial of Unlimited and it just downgraded to regular Amazon Music Prime.

1. The playlists under "All-access" in the desktop app and iOS app are not the same.

2. The "My Likes" playlist created from hearting songs in the mobile app is no longer accessible in the desktop app. Clicking it prompts to join Unlimited, whereas I was able to play it before.

3. I can still add songs to the "My Likes" playlist in the desktop app, and while I can't play that playlist from the desktop, I can play it from the mobile.

All other playlists appear to function equally across both apps. Can anyone confirm this is everyone's experience and maybe the logic behind it?

I have Prime, and I also pay extra for Amazon Music. Totally fine on Alexa in the house and it is kinda sucking on my phone (I just do podcast and it keeps bluetoothing).
Anyways, on PC trying to log on, they are asking me to upgrade?? And pulling a Spodify saying I have one more skip before an ad?
This is mostly on one wifi, so that is not the issue. Maybe it is a device limit? Because I am not going to upgrade..like to what?

Amazon recently removed a whole bunch of songs from Amazon music prime and moved them to Amazon music unlimited for an additional $8.99/month now this is why I'm leaving Amazon music if I'm paying $15 for prime i should get all the songs offered at no additional price.. I'm still going to have to pay for another music subscription service at this point but I'm not getting Amazon music unlimited... they really want people to force people to pay additional money to listen to songs that were there in the Amazon music prime selection 2 months ago and now aren't anymore.. I'm sorry Amazon but this is unacceptable.. I'll spend my additional money on Apple music or Tidal instead

I've been a Prime member for 10+ years, but never used the music service. Last week I downloaded the app on my phoe and started listening. I have used Pandora, but I thought I'd try this and I thought it was included in Prime. The next day I got an email stating: "Your subscription costs $0.00 for the first 3 months and then $9.99 per month after,"

I thought it was included? Is there a "lite" version I am thinking of, or one with commercials or something?

So i'm currently using the Amazon music version that comes free with prime. Should I upgrade to Unlimited or not? I've been seeing mixed reviews so I'm unsure if it's worth the money....

Been a customer for years, even when it was free with Prime. I've put up with the bugs, random crashes etc, as on the whole it works ok. I haven't been a prime subscriber for a long time, so it's £17.99 a month for family. Trying to use it today and the UI really is dogshit isn't it, hitting back and going to the useless homepage. Found a track I wanted to listen to, and clicked view album, it just sits there spinning. Took a faff to get it to show a track listing for the album so in a moment I cancelled the subscription and am moving to Spotify to see what that is all about.

Don't expect much except downvotes here but wondering if amazon might listen if feedback is given. It's got a great selection of music and sound quality but dear god the UI sucks.

Anyone else made the move? Is Spotify any better? I might just stop music streaming and go back to owning but must admit I've found some great bands through streaming and Amazon app in particular.

I've been happily using Prime Music for five years now and have built up lists of curated music of the songs I wanted to listen to in the order that's important to me. Until today.

This is important because one will listen to playlists they have built at certain times

- waking up / morning routine (for me, songs played in an order helped me know how much time I had relative to when I got out of bed)

- working out (you do workouts in a certain order and prefer certain songs during certain exercises)

- you're in a certain mood (I had random songs show up in my "John Mellencamp" playlist who were not John Mellencamp. Defeats the purpose. Nearly all my playlists are like this and are now inherently broken.

- worship services - where you like to get people "pumping" at a certain time, then tone things down in a certain order which is now impossible to do when you're locked into "shuffle" while also having no idea when random songs you did not want will play.

The whole idea of a playlist was the "play" the songs you had taken the time to add to a "list" (preferably in the order you asked).

Amazon - if you are listening:

This is not an upgrade, not a good thing, not an improvement, and seriously unwelcomed. To suddenly break a service (and a solid one at that) in this way is a horrible way to treat paying customers. Yes, I know I do not currently pay for "Music Unlimited", but I do pay for Prime and Prime Music is part of Prime. I'd much, much rather have a smaller library of music, then add any one-off songs not in that library than have 400 million songs I do not need or want to hear pushed at random into my playlists that I spent years curating.

You've lost a customer. If your intended response to this is "Then pay for Music Unlimited", you're missing the point. I don't have a habit of paying a provider that breaks their service and tries to sell it as an improvement.

If I'm going to have to pay to have the service even close to what it was, then I will pay someone else with a track record of not breaking the service. How it works now is a step backward and it acts like services (e.g. Spotify) that I left to come to Prime Music for.

I do not expect I am alone in this feeling and I also do not expect I am alone in leaving this service behind after this.

Regards.

I'm curious here I keep it because my parents are willing to keep it plus I'd prefer high quality audio

hi everyone!

i am fairly new (joined a minute ago) in this group. i'm based in australia and after so many fucking years of withstanding repetitive content of netflix (and their originals), i decided to switch to amazon prime video about 9 months ago. everything was great, everything is still great (since i am with prime video, i get the prime delivery as well).

then they gave me 3 months of free, amazon music unlimited membership. switched from spotify to it. so far; i don't love the app, i think i missed around 200 songs from my spotify lists. (used an app to transfer my playlists) and i'm coming to the end of my subscription...

my question here is:

should i switch back to spotify or are you happy with amazon music unlimited?

or, an alternative is just sticking with amazon music (more of a limited library but might help, still.)

cheers!

I just received this email. I don't consistently pay for Music Unlimited, but I currently am. A big draw for me is the lower price compared to the other services (as well as the HQ audio and my long history with Amazon and Amazon Music). Even though it's only a buck a month, this will test my loyalty.

Edit/update: I cancelled my subscription, deleted the app, and removed it from Sonos. I'm already subsidizing this with Amazon Prime to the tune of $139/yr plus tax, which I'm not doing with any other service. This really needs to represent an exceptional value for me, and it just doesn't.

So, I've been using Amazon Music for years now, back before they changed the UI, back before Amazon Music Unlimited was a thing, and it still didn't have ads. But ever since 2019, with every passing update, the app just gets worse and worse. Initially it started with me having to go into my play queue and choosing the next song, because every time I used the buttons, it would tell me that I didn't have an Internet connection, so it couldn't play. Nowadays, it will randomly delete my downloaded songs, just to redownload them at a random time, automatically, and I can't just look at the download queue because it just doesn't show up there, but everytime I open the app, it tells me "Your Download has been Started" and it doesn't tell me which one. I CANT EVEN VIEW MY ARTISTS, it just tells me that none of my music matches the applied filters, then it gives me an option to reset the filters, and when I press that button, it loads for eternity. The app is also Laggy as shit, it clearly isn't made to handle large song libraries. The only reason that I've stuck with Amazon Music is because I get it for free.

This is kind of a dumb question as I should know the answer! Ive been a prime membership holder for several years and also have added subscriptions, one of them is Amazon music membership for years. My son asked me how much the music cost because he likes his recent Spotify trial better and it did get me reviewing my subscription costs once again. I was shocked to see the prices have raised again.

Can someone please tell me how the music feature included in the Amazon Prime yearly membership ($139 my currently annual cost) differs from the ADDITIONAL Amazon Music subscription for $16.99 monthly?

I’ve been listening to this podcast called History Daily, which announces that it’s FREE without advertisement on Amazon Prime. Is this true?

I have a Prime membership, but I'm too tight to pay for Music Unlimited. Plain old Amazon Music has been "good enough" for years - I can live without a larger library.

6 months ago I took out a trial subscription to Music Unlimited for peanuts and enjoyed having a larger music library and no constant plugs for Unlimited. Yesterday that trial ended, and I reverted to Amazon Music... Except I didn't - I've returned to some dystopian shadow of what Amazon Music used to be, where maybe Alexa plays the song I asked for, but then continues to shuffle "similar" music that I definitely didn't ask for.

I looked back through the sub, and I can see I've missed a lot of drama re. this change at about the time I blindly switched to Unlimited. However, it's not clear what the current status us. Am I correct in thinking that the only way around the "shuffle" function is to upgrade to Unlimited, or is there some setting or trick I can use?

I read that I can turn off autoplay, which I did and can't see that it's made any difference at all - to be honest I'm not even sure what that is.

Not throwing my toys here, but I will likely just swap my Prime subscription for Spotify if there's no other way around this. Whilst the free delivery is nice, I see Prime as a "good enough" music service with the bonus of free delivery and don't really use any of the other benefits. I feel like there are better options than paying for both Prime and Music Unlimited. I'd prefer to continue using what I had though.

You'll get an offer for 3 months free Amazon Music Unlimited. Great, you take it. Then what pops up is a free upgrade to the family plan, so you grab it, too.

Only to find that doing so undoes your original free Amazon Music Unlimited offer, and you're getting charged.

So if you're offered the free Amazon Music Unlimited offer, DO NOT accept the 'free' family plan upgrade that follows.