Amazon
sellercentral.amazon.com › seller-forums › discussions › t › 8e1c6ba0-f084-425d-86be-fa1bc6b45a8f
Is your Amazon order history not showing?
From this page, you should see your full Amazon order history. If it seems like some orders are missing, here are the top three likely reasons why: 1. Check your filters. These are on the right side of the page (above the listed orders). These filters can be set to different date ranges or ...
Reddit
reddit.com › r/amazon › order not showing up under recent orders??
r/amazon on Reddit: Order not showing up under recent orders??
July 12, 2016 -
Hi r/Amazon! I recently purchased a notebook, it wasn't from Amazon but from a seller on Amazon. I got the confirmation email, and the money came out of my bank account so I assumed everything was normal. I usually use the app, and when I went to the "orders" tab, it wasn't showing up. I then went to my browser and it showed up when I went that route. It was fine for a few days, but now it's not showing up in my browser either! It's like there's no trace of me ordering it on Amazon, just in my email and bank account.
Am I looking in the wrong place or something? Should I contact amazon??
Top answer 1 of 5
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Just a potential fix: you might be in the Amazon of other country, (the Amazon app also changes country sometimes though it asks you), you need to set the country back to the one where you purchased it and that would be it. You may do this by going to your email and click track the shipment of the product you bought
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Add me to the growing list encountering this as well. I did my family's Christmas shopping last night and ordered over $600 worth of toys using my Amazon credit card to get the 12 months special financing. I received the confirmation email after the order was placed with order numbers for each shipment. I checked my order history last night before logging out and it showed all my family's toys as expected. Fast forward to this morning and I wake up to an account-alerts email from Amazon saying they detected suspicious activity on my account about 15 minutes after the order was placed and they reversed any recent account changes, cancelled all recent orders, assigned a temporary password, and that I'll need to change it upon logging in again. They also recommend I add two-factor authentication (2FA) to help protect my account. But I already have 2FA enabled on my account; apparently whatever systems they have in place to detect and prevent fraud doesn't verify whether an account already has 2FA enabled. I log in this morning, change my password, and check my order history: none of the toys I ordered last night are showing up in my recent orders. I clicked the "Cancelled Orders" link in the top right and they don't show up there either. It's like my order just vanished; not in my history but not cancelled either. My Amazon account shows no record of me ever placing the order despite having received a confirmation email with all the details. I logged into my Amazon credit card account (Synchrony Bank) and it shows three charges: one for a single dollar which I'm assuming is a temporary hold, and two others totaling about half the total order. So apparently some of the charges went through; not sure if they'll make it all the way to posting but it at least showing pending as of now. I also received an email that one of the toys I order has already shipped out. The email gives me a tracking link to click but all it does is redirect to my Amazon account to view it in my order history which currently shows nothing so I have no way to track it. I chatted with a support agent earlier and he didn't give much information other than he said the suspicious activity email was "a glitch" and he did in fact see my orders in their system and they're supposed to be deliver in the upcoming days. I guess I'll wait and see. It's frustrating not being able to see what I ordered or be able to track anything, all while my credit card is being charged. UPDATE: Well, after 15 days, I finally have an update. It seems my Amazon account was suspended or something due to the alleged "fraudulent" activity despite there being no actual fraud taking place but it really wasn't a suspension as I could still do most normal things on my account. I received an email from Amazon saying my account had been reinstated and to "thank me for letting them know about my cancelled items." I'm not sure what they're talking about as I haven't contacted anyone at Amazon about my account status. Upon logging in today (Dec 31, 2023), my orders page now appears correct with all my previously purchased Christmas items appearing in the list. While nice, it's a bit useless now as all my items did eventually deliver and my credit card was charged so in the end it all worked out but I was still in the dark throughout the whole ordeal. So I'm guessing Amazon "suspended" my account when it detected fraud but still let me log in, view previous orders, place new orders (I bought gift cards for family during this time), change account settings, and chat with Amazon reps about order status? Doesn't sound like a suspension to me, but whatever. FYI for anyone googling who ends up reading this.
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Amazon
sellercentral.amazon.com › seller-forums › discussions › t › c55a96bf0ecb918bec541d27d25a993e
Amazon order history not showing up on order screen
Only way it shows up is if I type in order number. So if you search for the order number, you find the order and it is unshipped? ... Another long shot: At the far right side of the screen, in blue font, it should say “View FBA orders >”. If you had accidentally clicked on that, it would say " View Seller Fulfilled orders >" and it would not show you your orders.
ZonHack
zonhack.com › home › blog › why is my amazon order not showing up under orders?
Why Is My Amazon Order Not Showing Up Under Orders? - ZonHack
April 21, 2025 - A commonly overlooked reason for “missing” orders is incorrect filter settings within the Amazon account. The platform’s order history system uses various filters to help users organize their purchases, but these same filters can sometimes ...
JustAnswer
justanswer.com › software › n0c5b-can-t-access-past-orders-amazon-can-t.html
Can't Access Past Orders on Amazon? Expert Solutions Here
If you can’t access past orders or updates on the Amazon mobile app, first clear the app cache and data to remove corrupted files. Ensure the app is updated to the latest version.
YouTube
youtube.com › watch
How To Fix Amazon Order History Not Showing (2025) - YouTube
How To Fix Amazon Order History Not Showing (2025)If you want to learn how to fix the issue of Amazon order history not showing, then this video will be perf...
Published February 18, 2024
Quora
quora.com › I-placed-my-order-from-Amazon-then-I-looked-at-my-order-history-and-it-didnt-show-what-I-ordered-Has-this-happened-to-anyone-Does-anyone-know-how-to-fix-it
I placed my order from Amazon, then I looked at my order history, and it didn't show what I ordered. Has this happened to anyone? Does anyone know how to fix it? - Quora
Answer (1 of 4): I got a notice from Amazon that there had been unauthorized activity on my account and I was able to see the fraudulent transactions in my order history for a couple of days, then they dissappeared as if they’d never happened, apparently deleted by Amazon.
YouTube
youtube.com › watch
Amazon: Order not showing up under recent orders? Amazon order history not showing up - FIX - YouTube
Nothing showing under Recent orders on amazon #amazon #fix
Published December 1, 2024
Amazon
amazon.ca › gp › help › customer › display.html
Archived Orders - Amazon Customer Service
You can view previously archived orders in Your Orders.
Amazon
amazonforum.my.site.com › ca › s › question › 0D56Q0000B7MZVhSQO › all-the-info-on-my-app-has-disappeared
Amazon Digital and Device Forums - CA
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YouTube
youtube.com › smart inland
How to Fix Amazon Order History Not Showing - YouTube
In this video, we will show you how to fix the issue step by step.Step 1: Check Order FiltersThe first thing you should do is to check your order filters.Ama...
Published November 16, 2023 Views 1K
Amazon
amazonforum.com › s › question › 0D56Q0000DHKVxMSQX › order-history-gone
Order history gone! - Amazon Forum
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Amazon
amazonforum.com › s › question › 0D56Q00008ZCSGzSAP › im-no-longer-able-to-see-my-orders
Amazon Digital and Device Forums - US
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Reddit
reddit.com › r/amazon › when i go to "my orders" it's empty?
r/amazon on Reddit: When I go to "My Orders" it's empty?
July 7, 2014 -
About 3 days ago I ordered a new HDD for my Playstation 4, which ran me about 150$, but when I go to My Orders it doesn't show up? I'm a little worried that over time the product will just not show up. Can anyone tell me if this is a common issue or not? Thanks ahead of time!
Top answer 1 of 4
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Log in and log out? I've never had this, been a prime member for several years now.
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You may have accidentally changed countries on your app. On an iPhone -open up the app -lower right hand corner see the three horizontal lines… press that -scroll all the way to the bottom see settings and check to see that you haven’t changed countries Happened to me when I thought somebody had hacked into my account and just canceled it ********** EDIT *********** Jan 2024 Amazon now has a button to change countries faster. Open your Amazon account and at the bottom is a picture of a head. Go to “my account“ -upper right hand corner you’ll see a picture of a flag. Select that drop down and make sure you are in the proper country for your account. this is a faster way of resolving. The “my cart is empty“ problem.
JustAnswer
justanswer.com › software › nh915-does-amazon-app-phone-say-haven-t-ordered.html
Amazon App Not Showing Orders? Expert Solutions to Common Issues
Order history not updating and discrepancies between devices in the Amazon app are common issues. If your Amazon app shows outdated order history, first ensure both devices use the same Amazon account. Clear the app cache and data to refresh ...
Reddit
reddit.com › r/amazon › amazon order missing from history
r/amazon on Reddit: Amazon order missing from history
April 22, 2017 -
So I was looking for an item in my order history and it's not there. I'm pretty sure I bought it on Amazon but there's no trace of it in order history.
The product page also doesn't have the you bought this item on x date notice
Why would that happen? Has it happened to anyone else?