It says Awaiting payment verification, it’s already 4 days long. Is it ok?
Also there were 2 products ordered and one of them was already shipped 2 days ago and another one still unshipped. The one which is unshipped has in the column “Available (FBA)” - Reserved (all quantity which I actually have). These products arrived 13th of August. Shipment status “Receiving”. Last updated in the same day as arrived. Units located 698 out of 700.
So the questions are:
What is “Reserved” actually means? I guess that’s why it still unshipped for that one order.
Why shipment still in receiving status and is it ok that it was updated such long term ago?
Thanks for your help!
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Somewhat new to Amazon (2 months) have 73 open orders… Is this concerning? Or completely normal?
I'm a new seller. My last three orders have been pending for 2 days now. The order before that was pending for about a day before eventually going through. These products are priced at over $1000. Just how unusual is this? My first sales were not pending for nearly this long.
Amazon support has told me that my orders are pending due to payment processing issues, and that I may cancel the orders within 3 days, but that it can take up to 21 days to process the payments. I really don't want my inventory to be tied up for up to 21 days. Will it reflect poorly on my stats if I cancel the orders at this point? Should I just be patient?
So I have 6 open orders, most of which I referred customers farther away from my Facebook marketplace to buy on my Amazon. And I noticed that everyone that has purchase (6 open orders - 1 that is already 2 weeks old) has a status of PENDING "AWAITING PAYMENT." I'm starting to think that it may be a issue on mym end potentially? If so, perhaps what may be the problem, please let me know!
6 orders, one that was only 5 hours ago, couple a few days ago, and 2 around week+ ago
Thanks!
NEW: contacted amazon and they were a great help clearly, they just told me to wait 21 days didn't answer my question and he left chat...
UPDATE (ORDERS FUFILLED): so after 100s of back and forth, amazon support was completely useless, I'm pretty sure I figure the problem out myself. I made an order for my own product and called amazon buyer support about the issue. They said the item has not shipped yet and they haven't initiated a charge (finally something I can go off of). Amazon seller support said that the payment methods are simply not working (doesn't make sense, have 20 failed orders), so I realized there was a FC transfer that was about 4 days and matched with what the amazon buyer support said. Ended up waiting it out and all orders fulfilled.
And lmao, the sent my shit to Alberta then sent it back to Ontario (where I sent it from)
TL:DR; just wait, resolved itself, payments processing due to fc transfers