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Reddit
reddit.com › r/amazonfbatips › order status pending help please
r/AmazonFBATips on Reddit: Order status pending help please
August 26, 2024 -
  1. It says Awaiting payment verification, it’s already 4 days long. Is it ok?

  2. Also there were 2 products ordered and one of them was already shipped 2 days ago and another one still unshipped. The one which is unshipped has in the column “Available (FBA)” - Reserved (all quantity which I actually have). These products arrived 13th of August. Shipment status “Receiving”. Last updated in the same day as arrived. Units located 698 out of 700.

So the questions are:

What is “Reserved” actually means? I guess that’s why it still unshipped for that one order.

Why shipment still in receiving status and is it ok that it was updated such long term ago?

Thanks for your help!

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Amazon
sellercentral.amazon.com › seller-forums › discussions › t › c832764b-6236-4d10-b1c4-3a3a4d126dc0
order in pending status
Customer service states there is ... . ... You can't do anything but wait. An order pending this long usually means Amazon had an issue with the payment and is giving the buyer a chance to resolve the issue....
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Amazon
sellercentral.amazon.com › help › hub › reference › external › G40571
Pending Orders
You need to enable JavaScript to run this app · © 1999-2025, Amazon.com, Inc. or its affiliates
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Amazon
sellercentral.amazon.com › seller-forums › discussions › t › 10ea2d73-176e-46ab-8bd9-00f342535a03
How to fix pending orders on Amazon
If buyers contact you while their order is in pending status, refer them to Amazon Customer Service. Once the payment method has been verified, the Confirm shipment and Cancel order buttons will become available in Manage orders. In addition, the order will appear in both the orders Report ...
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Sellersonar
sellersonar.com › blog › amazon selling tips › amazon my orders pending: how to handle pending orders on amazon
Amazon Orders Pending - What Does It Mean? | SellerSonar
When a customer places a purchase on AMZ, the platform puts the item on hold, and the order status shows as ‘Pending’. It is done to allow the client time to cancel the transaction if needed and to authorize their credit card payment.
Published   March 24, 2025
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Shopkeeper
shopkeeper.com › amazon-orders-pending
Amazon Orders Pending
July 9, 2025 - In order to figure it out, I did some research, and here is what I found out. A pending order is sometimes just Amazon's way of explaining that your product is being prepared and processed.
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Amazon
pay.amazon.com › help › 201754710
Viewing orders and transactions
View and manage your Amazon Pay orders and transactions. See order status and details, troubleshoot failed payments, cancel orders, handle returns and refunds, and more.
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Reddit
reddit.com › r/amazonseller › orders pending for 2 days?
r/AmazonSeller on Reddit: Orders Pending for 2 Days?
November 10, 2020 -

I'm a new seller. My last three orders have been pending for 2 days now. The order before that was pending for about a day before eventually going through. These products are priced at over $1000. Just how unusual is this? My first sales were not pending for nearly this long.

Amazon support has told me that my orders are pending due to payment processing issues, and that I may cancel the orders within 3 days, but that it can take up to 21 days to process the payments. I really don't want my inventory to be tied up for up to 21 days. Will it reflect poorly on my stats if I cancel the orders at this point? Should I just be patient?

Find elsewhere
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Sellercloud
sellercloud.com › blog › what-does-it-mean-when-an-amazon-order-is-pending
What Does It Mean When an Amazon Order Is Pending? | Sellercloud
June 7, 2023 - ‘Pending’ is an order status within Amazon’s order fulfillment process after checkout. It refers to orders placed by customers that are still awaiting confirmation before they can begin processing and move on to shipping and delivery.
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Quora
quora.com › What-happens-to-the-orders-that-are-pending-on-Amazon
What happens to the orders that are pending on Amazon? - Quora
Answer: A Pending status on an order means that Amazon has put the item on hold. What is this? Once a customer places an order, Amazon keeps them on hold for at least 30 minutes. This serves as a measure to protect buyers and give them a chance ...
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My Real Profit
myrealprofit.com › homepage › blog › amazon orders pending for sellers: here is what you should do
Amazon Orders Pending for Sellers: Here Is What You Should Do
June 30, 2023 - The Pending Order Status means that the order is put on hold for various verifications such as authorization of credit/debit card payments, or other reasons before it can be processed.
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Reddit
reddit.com › r/amazonseller › lots of pending, awaiting payment open orders question
r/AmazonSeller on Reddit: Lots of Pending, Awaiting Payment Open Orders Question
August 28, 2023 -

So I have 6 open orders, most of which I referred customers farther away from my Facebook marketplace to buy on my Amazon. And I noticed that everyone that has purchase (6 open orders - 1 that is already 2 weeks old) has a status of PENDING "AWAITING PAYMENT." I'm starting to think that it may be a issue on mym end potentially? If so, perhaps what may be the problem, please let me know!

6 orders, one that was only 5 hours ago, couple a few days ago, and 2 around week+ ago

Thanks!

NEW: contacted amazon and they were a great help clearly, they just told me to wait 21 days didn't answer my question and he left chat...

UPDATE (ORDERS FUFILLED): so after 100s of back and forth, amazon support was completely useless, I'm pretty sure I figure the problem out myself. I made an order for my own product and called amazon buyer support about the issue. They said the item has not shipped yet and they haven't initiated a charge (finally something I can go off of). Amazon seller support said that the payment methods are simply not working (doesn't make sense, have 20 failed orders), so I realized there was a FC transfer that was about 4 days and matched with what the amazon buyer support said. Ended up waiting it out and all orders fulfilled.

And lmao, the sent my shit to Alberta then sent it back to Ontario (where I sent it from)

TL:DR; just wait, resolved itself, payments processing due to fc transfers

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Amazon
sellercentral.amazon.com › seller-forums › discussions › t › ee2d94a0-6f4b-450d-b4ce-d628399cdee1
Orders Stuck in Pending Due to Payment Verification – Has Anyone Experienced This?
We often have 50-100+ pending orders. And Amazon always says it's a payment thing. But....it just means that they haven't gotten around to shipping the product(s).
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Online Seller Solutions
onlinesellersolutions.com › post › what-is-a-pending-order-on-amazon
What is a Pending Order on Amazon?
If you've ever purchased on Amazon, you might have come across the term "pending order." A pending order is an order that has been received by Amazon but has not yet been shipped. This means that the order is still being processed and is not ...
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Dana Midkiff
danamidkiff.com › blogs › amazon › understanding-amazon-order-status-what-does-pending-mean
Understanding Amazon Order Status : What Does "Pending" Mean? – Dana Midkiff
June 12, 2023 - What Does "Pending" Mean on Amazon? When you see the word "pending" associated with your Amazon order, it signifies that the order is being processed and is yet to be shipped. In other words, Amazon has received the order, but it is still in ...
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Amazon
sellercentral.amazon.com › seller-forums › discussions › t › 7c52d0fc-e3a7-471b-b362-1c51a25f3631
Why are my only orders pending orders?
If these are FBA, they will remain pending until Amazon ships them. Despite what the message says, it doesn't mean there is a problem with the customer's payment, although that can also be the issue. ... Thank you for reaching out on the Seller Forums! Happy to see that @Seller_nRFmxiQg4EGrw jumped in here with some helpful insights. Please note that these are some of the most common reasons for orders being in Pending status:
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Brandbuilderuni
brandbuilderuni.com › home › amazon fba › amazon seller central › amazon orders pending: common causes & best solutions
Amazon Orders Pending: Common Causes & Best Solutions - Brand Builder University
July 7, 2023 - This can happen when Amazon is ... method. As a standard, orders are placed in pending status for 30 minutes after the customer checks out to give them time to cancel their order if needed....
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Shopkeeper
dev1.shopkeeper.com › amazon-orders-pending
Amazon Orders Pending - Why, What and How Long?
On the other hand, a pending order might also suggest an issue with the following: The buyer’s credit/debit card wasn’t authorized ... With the first two issues, you need to contact the buyer and try to resolve the situation with Amazon’s customer service. With the rest of the issues, you just need to wait it out a bit longer. Being an Amazon seller demands a lot of patience. Believe me, I know.
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SellerSprite
sellersprite.com › home › blog › why is my amazon order pending? delays and solutions for seller
Why Is My Amazon Order Pending? Delays and Solutions for Seller - Seller Sprite
August 16, 2024 - Take a close look at your inventory levels. If an order is pending, it could signal that items are unavailable for shipment. This is often the case for FBA (Fulfillment by Amazon) orders, where the items need to be processed and gathered.