The windows app has serious deficiencies
So does the Windows Prime Video App Support UHD/4k Playback? Customer Service told me it does - but when I play a Show/Movie, it says at the bottom of the video "1080p"
App Shortcut- Amazon Prime Video
Windows client seems to slow down Amazon Prime Video
Videos
There are several features glaringly missing from the Prime windows app. Netflix has always had these and Amazon still hasn't figured it out.
If I'm watching something, I can't see the title without exiting the video. With Netflix, all I have to do is move the mouse to expose the UI, and the name of the video is displayed.
If I'm watching a TV series, I have to go back and search for it and then select a season in order to switch episodes. With Netflix, I can select another episode from the UI while I'm watching a show.
If I'm scrolling through content and click on a title to read the synopsis, the app doesn't remember where I had scrolled to. If I decide I'm not interested, I have to scroll down the page and back through the entire category again. It makes finding something I want to watch infuriating. It doesn't help that I can't read the synopsis just by hovering over the title, it's always cut off, even on my 65" screen.
These are basic features that others got right years ago. How is it that a company as large and wealthy as Amazon can't figure out simple things like this?
Hey everyone,
So Im just confused here. I have Windows 10, updated to latest version and installed the Prime Video App from the Microsoft Store.
I contacted Amazon Support and they told me the Prime Video App for Windows -does- support 4k playback, but, when I launch any UHD video, at the bottom left corner of the screen, it says its just running in 1080p.
Is there a setting or something Im missing? I have the codecs for Windows to playback 4k, Im able to see 4k in Youtube videos, etc.
Any advice or tips or info on this one?
Thanks for your time, Cheers.
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