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Tip To Download Amazon Order/Return Information, Chat History, etc.
I downloaded all my Amazon purchase data and took a look at it; pretty interesting.
INFORM Act and Amazon seller's privacy
4 Amazon privacy settings you should change right now | PCWorld
Ever since Amazon got rid of order report functionality last year, I’ve been trying to find an easy way to export my order history. As it turns out, Amazon actually still offers a way to do this using their “Request My Data” tool, though it’s buried deep within their help pages.
Here’s the direct link to access: https://www.amazon.com/hz/privacy-central/data-requests/preview.html
There actually a number of different data sets you can download, most notably:
Your Orders
Search History
Advertising
Amazon Photos and Drive
Prime Video
Customer Support Communication
Unfortunately, the process to access the data requires a few steps – you submit a request, then have to confirm it by clicking a link sent to your email. You will then receive a link a few hours later to download the requested data.
I’ve only tried requesting order information thus far, but am pleasantly surprised with the robustness of the data. Here's a link to a high level summary I put together showing the full set of reports and fields Amazon provides when you request your order data
There are obviously a ton of things you can look at in this data, though wanted to highlight a few based on common questions I see on this subreddit
Returns Tracking – a lot of folks have reported issues with not knowing the tracking numbers for returns (e.g., if they are dropped off at UPS via QR code). The “Return Requests” file lists the tracking number for all returns you’ve requested
Return Reimbursement – the return reports also provide a comprehensive list of refunds from Amazon. You should be able to compare this information to your return requests to make sure that there aren’t any items that you sent back but haven’t been refunded for (I’ve already identified a few in my data!)
Prime Subscription Tracking – transactions related to your Prime subscription are in the “digital order” reports, which may be worth checking to ensure you aren’t being double charged for Prime, etc.
Hopefully others find this as helpful as I did (and apologies if this was common knowledge already!)
So I have purchased 1697 items since 1998, though 1507 since 2010 for a total of $40,924. I'll admit that I seldom buy from third party sellers and don't tend to buy very expensive items at Amazon, with the three most expensive items all being $600 each or less and all were pool-related (pool light, pool cleaners). So on average, a couple items a week on AVERAGE for the last 14 years, though with 33 items in 2024, the pace now is more like 5 items a week.
I had 82 returns for a total of $1658.
Prime-specific: I have had 212 Prime Reading book checkouts since 2019.
Prime-specific: I could not find any information about how many "Amazon First Reads" books we have gotten, but they have had the program several years and we get two books a month, so that must be in the 100 to 200 range.
Anyway, they give you a LOT of data :)
I have an LLC with a business address and a business bank account, but applying to sell on Amazon requires me to give them my personal ID/info along with the business bank account info. A few questions about that:
The INFORM Act says it will give buyers my name and address. Will my personal name be given out/publicized somewhere? I will be selling my own products manufactured in-house, nothing risky/shady, but I do want to keep my name separated from my LLC as much as possible for privacy (I actually have a holding company LLC and an operating company LLC arrangement that keeps my name out of the public database. If Amazon just gives out my company name that's OK.
My bank account statement just has my LLC name and business address listed, not my own name or personal information. Is this, along with my personal ID, sufficient for Amazon verification?
Out of curiosity, how do big companies with a lot of employees do this? Does the employee tasked with managing the amazon sales account just give their personal ID and information on behalf of the company? What if they quit and leave the company?