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I purchased a Denon X3800H receiver on October 16 from Amazon, but as of today, the order status still only shows “Order Received” without any updates. I haven’t received any notifications via email either.
When I reached out to Amazon customer service, the first representative simply replied that any updates would be sent to me by email. The second representative initially misunderstood my question and added Amazon Global Priority Shipping to my order that cost me $90USD. Although I asked her to cancel it right away, I noticed that, with Priority Shipping, the item would have arrived the following week.
Given this, if it’s not an out-of-stock issue, what could Amazon be up to? What usually causes this kind of delay in order status updates?
Hi All,
Just wondering if anyone knows the process how things go once I place my order.
I assume someone in a warehouse packages the order, and then someone else puts it in the carrier, and lastly someone delivers it. Is that about right, or are there a bunch of other steps along the way?