🌐
ReHack
rehack.com › culture › amazon-refund-not-received
What to Do If Your Amazon Refund Wasn't Received - ReHack
January 24, 2025 - Does it show that you already started a return or that it was completed? Read on. When waiting for a refund, check your bank account or payment platform for any refund receipts — it might take a few days for the transaction to show up.
🌐
MoneySavingExpert
forums.moneysavingexpert.com › consumer rights
Amazon Refund not Received — MoneySavingExpert Forum
November 3, 2022 - They said there was a hiccup with the original transaction, i processed it via the 5 monthly free installment plan - yet the whole amount was deducted at once, but through amazon installments. So when they went to refund the transactions it had to be refund via the installments account, but no installments were found. Anyway - they refunded it through recent transactions instead, so all received plus a gesture of goodwill.
Discussions

Amazon says they refunded my item, I still haven't received it--what should I do?
file an attorney general complaint. Include any chat transcripts you have. More on reddit.com
🌐 r/amazonprime
40
20
October 25, 2024
Amazon refund never received by my bank : CreditCards
Amazon refunded my credit card due to item being not delivered from a third party seller. This was 7 BUSINESS days ago. I called my bank (TD... More on old.reddit.com
🌐 r/CreditCards
Amazon refund not showing up in bank? : amazonprime
Hey guys, sorry if this question has been asked before. I recently returned a $300 dollar amazon warehouse item, and my refund was "issued" on... More on old.reddit.com
🌐 r/amazonprime
Amazon return received for over a month. still no refund
I just had a frustrating chat with their customer service about a similar issue. Despite their lead time policy suggesting to contact them in 14 days from the date of drop off through the carrier, they won’t do anything in regard to my return that was delivered to them 8 days ago, which isn’t even reflected in my account (shows as in transit). Despite their own policy saying to contact them in 14 days for the refund, they are telling me they can’t do anything until 8/15, an additional 2+ weeks from now. I don’t remember chat support being this bad before. Very poor customer service. More on reddit.com
🌐 r/amazonprime
147
103
March 6, 2022
🌐
Şikayetvar
sikayetvar.com › en › amazon-us › my-amazon-refund-not-received-weeks-after-return
My Amazon Refund Not Received Weeks After Return - Xolvie
November 8, 2024 - I returned a product purchased from Amazon.com, but despite weeks passing, the refund has not been credited to my account. On October 24, 2024, I received an email confirming that the refund had been issued, yet there has been no sign of the money in my account.
🌐
Amazon
amazon.eg › - › en › gp › help › customer › display.html
Refunds - Amazon Customer Service
If your refund status shows as refunded in Your Returns and the standard time-frame has passed, and you still have not received the refund, please contact your bank and provide them with the "RRN" (Refund Reference Number) to claim your refund.
🌐
Amazon
amazon.co.uk › gp › help › customer › display.html
How to get and track a refund on Amazon - Amazon Customer Service
Most items can be refunded if returned within 30 days. Amazon refund times vary depending on how and when an item was bought, returned, and the item's condition.
🌐
Quora
quora.com › How-do-refunds-work-on-Amazon-if-you-never-received-a-product-that-was-ordered-and-paid-for-online-through-them
How do refunds work on Amazon if you never received a product that was ordered and paid for online through them? - Quora
Answer (1 of 2): Good luck is all I gotta say. I couldn't even get em to give a S about them sellin me counterfeit beauty products. Never did get a refund but they didn't even offer one without me having to pay for return shipping cuz they wanted me to friggin drive all the way up to UPS to drop ...
🌐
Reddit
reddit.com › r/amazonprime › amazon says they refunded my item, i still haven't received it--what should i do?
r/amazonprime on Reddit: Amazon says they refunded my item, I still haven't received it--what should I do?
October 25, 2024 -

Hey everyone,

So reading through the posts here, and I'm not sure if there is one quite similar to this, or maybe i've just missed it, so my apologies.

But long story short, Amazon said they refunded me for my item on October 2nd, 2024 ($669.25). I have yet to receive it. I've called my bank (twice) and asked if anything is processing/pending, they see nothing. Amazon refuses to go beyond ''we've already refunded you, please contact your bank''--I even spoke to billing/sales (through email) and they, somehow, replied about the wrong order. At this point, I've spoken to about 10 different people. Only one person sounded like a human, and she said something looks off, but she can't quite figure it out (even asked me to not screenshot what she thought the issue was for some reason).

Anyways, i'm sorry for bothering you all, but any suggesstions would be welcomed. I even emailed [email protected] after seeing someone here reccomend trying that.

Find elsewhere
🌐
Amazon
amazon.ca › gp › help › customer › display.html
Amazon Refund Timelines - Amazon Customer Service
In most cases, Amazon will issue you a refund for a returned product within 30 days after we receive the returned product. If it has been 30 days since you returned the product to us, contact us. For more information, navigate to Support Options and Contact Us.
🌐
Amazon
amazon.ca › gp › help › customer › display.html
Amazon Undeliverable Packages - Amazon Customer Service
Go to Refunds for more information about refund processing times. Contact the seller directly for assistance. If you’re not satisfied with the seller solution or you don’t hear back from them within two business days, go to A-to-z Guarantee.
🌐
Amazon
sellercentral.amazon.ca › seller-forums › discussions › t › 09093d4a-f495-46e6-bf7b-767307cba79e
Amazon Refund for "Order not Received" Seller Prime, but no Actual Return being opened?
December 18, 2024 - We ship a few dozen on average ... lately is Seller Fulfilled returns being processed for "order not received" but there is no open return request, no message, nothing, simply a 100% full refund without a return being opened by the customer.A very important note is all ...
🌐
FTC Consumer Advice
consumer.ftc.gov › consumer-alerts › 2025 › 09 › whos-eligible-refund-amazon
Who’s eligible for a refund from Amazon? | Consumer Advice
September 30, 2025 - You might have heard that Amazon agreed to pay $2.5 billion to settle the FTC’s charges that it enrolled millions of people in Prime subscriptions without their consent – and then made it hard for those unwilling Prime subscribers to cancel. Since $1.5 billion of that amount goes back to consumers, you might be wondering: who gets it? How? And what do I need to do? Last question, first: right now, do nothing. The refunds are automatic and will go out starting November 12, 2025.
🌐
CBS News
cbsnews.com › moneywatch › amazon issuing prime refunds after $2.5b settlement. here's what to know.
Amazon Prime refunds are going out after $2.5 billion settlement. Here's when your refund could arrive. - CBS News
November 21, 2025 - "So those people are getting the automatic payments." Prime members who don't receive an automatic refund can submit a claim starting on Dec. 24. Those customers will receive a notice about filing a claim between Dec.
🌐
Amazon
amazon.ca › gp › help › customer › display.html
Amazon.ca Return Policy - Amazon Customer Service
A refund will be provided if Amazon ... It can take up to 30 days for us to receive and process your return. In certain circumstances refund timeframes may be longer. If we need additional information about your return, we will notify you with instructions to contact Customer ...
🌐
Amazon
amazon.ca › gp › help › customer › display.html
Request an A-to-z Guarantee Refund - Amazon Customer Service
You’ll see the current status of the claim under section “Refund Request Status.” It can take us up to one week to review requests.
🌐
Amazon
amazon.ca › gp › help › customer › display.html
Return Items You Ordered - Amazon Customer Service
For items sold from an Amazon seller, you'll find Submit return request. The Amazon seller reviews return requests before issuing a refund or replacement. If you don't receive a response within two business days, you can submit an A-to-z Guarantee claim.
🌐
Federal Trade Commission
ftc.gov › enforcement › refunds › amazon-refunds
Amazon Refunds | Federal Trade Commission
1 day ago - Under the settlement, eligible Prime customers will receive a refund of their Amazon Prime subscription fees, up to a maximum of $51. Amazon sent automatic refunds to eligible Prime customers in November and December 2025. Amazon is now sending claims notices to eligible Prime customers who did not receive an automatic refund.
🌐
Amazon
amazon.ca › gp › help › customer › display.html
Help & Contact Us - Amazon Customer Service
Visit the Amazon Customer Service website to find answers to common problems, use online chat, or call customer service for support.
🌐
Roblox
en.help.roblox.com › hc › en-us › articles › 203312650-Unauthorized-Charges-Refund-Requests
Unauthorized Charges & Refund Requests – Roblox Support
Please reach out directly to Apple/iTunes, Microsoft (Windows App or Xbox), PlayStation, Meta Quest, Samsung, or Amazon to request a refund for any unauthorized purchases through their services.