I've been scrolling through this subreddit today because I have the exact same problem. I returned 2 items on 12/26 and have the receipt from UPS but Amazon still says "return started" and all the instructions with the code as if I had not yet returned it. Usually I get a refund to my account balance just a couple of hours after returning items. Answer from GrouchyJello84 on reddit.com
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Amazon
amazon.com › gp › help › customer › display.html
Amazon Return Tracking - Amazon Customer Service
Track returns that have a prepaid return label provided by Amazon from Your Returns.
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Reddit
reddit.com › r/amazonprime › any way to track a return?
r/amazonprime on Reddit: Any way to track a return?
December 27, 2023 -

I returned an item right before Christmas by dropping it off at the UPS store, and they scanned the QR code and gave me a receipt. When I check the return status it's still showing "return requested" and telling me I need to return it by February something. There's a reference number on the receipt from the UPS store, but how do I check it? I don't see a spot on amazon to do so, and on the receipt it says to "contact Amazon for status." I already got the replacement item, but I'm worried that they are going to double charge me because they didn't update the return to show that I returned it!

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