Hey Reddit,

I have had a really frustrating experience with printing return labels with amazon. Namely that I didn't have a printer, print shops would either turn me away or charge me a 'minimum job price' no matter what I needed - all in all just kind of a bummer. I know that amazon has the option to return sometimes with a QR code, but the locations for that are really out of the way and Canada post is super convenient (aside from the aforementioned printer issue - not having one).

So I kind of took a stab in the dark here, thinking that maybe there might be some other people like me that were experiencing a similar frustration, so I got a printer, and a domain and founded Print Kitty.

"We Print Your Return Label & Mail it to Your Home - No Printer, No Problem!"

I'm here to get the opinion of the community. I made a short survey to get feedback on if this service is useful / priced appropriately / needed at all.

https://printkitty.co/survey

It's 8 questions, should only take 3-5 minutes.

I really appreciate your help / opinions / support.

Thanks everyone.

[EDIT 1]

After hearing from a number of people sharing their own experiences I've gotten a lot of clarity. Which I deeply appreciate.

Obviously this is not a service for the majority, in the majority of cases people would rather just have the printer or they can use a label free return process with a QR code and a dropoff.

A note on return time window:

So in my experience and looking at amazon's official return policy, the window to return an item is 30 days after receiving it. For me after receiving the label to print that 30 days from date of receipt still applies. I want to acknowledge that some users have shared that from receiving the label they only have 3 days to drop it off. I wanted to mention that, although I have not experienced myself.

Use cases:

No Printer-Free Return Location Nearby

Personal Preference to prepackage and label to save time at drop off location (like my case)

Larger or heavier items do not have the printer free label option available.

Ultimately the outlier cases - in most cases this service isn't needed - but in the few that it is, it's really frustrating not having the option.

Who would use it?

The person who is willing to pay a small fee to have a label shipped to them so they don't have to think about doing it themselves, going to a print shop, buying a printer etc. Someone who would rather save the time they would spend printing it themselves opting for a done for you option.

Safe to say this isn't the majority of people, but there's a few, I just need to figure out how to find them.

Outreach / Discoverability:

Even when I was having this frustration, seeking out a service like this, I searched on google for "shipping label printing online" or "single page mail a ship document" that sort of thing, and couldn't find anything in the ideal range for me which would have been around $3 MAX for the convenience. No more than that though.

So my focus is going to be on the slow build of SEO around those types of search terms.

If there are any other rare birds out there that would use this service like me, I'd love to hear where you would look for it, if at all. 🙏