Hello,
I'm trying to consolidate my banking and am looking at AMEX. I will have a business checking and personal checking and having them accessible from the same login would be great. Is this how AMEX works?
What are the benefits of a Business Checking account?
How do I earn and redeem Membership Rewards points with my Business Checking account?
Who is eligible for a Business Checking account?
Ever since i've opened my account I have been met with nothing but technical issues.
For whatever reason, Plaid doesn't integrate with Amex business checking, this means that it won't sync with 99% of softwares out there.
After waiting endlessly, they released a *broken* Quickbooks integration. Every transaction gets imported to QBO as "Online Payment / Transfer". No description, no way to know where the money came from or was going to.... completely useless. You cant even import your transactions, only their PDF statements contain the actual statement descripors.
My business checking account doesnt even sync with BLUEPRINT (an american express software that they pushed very heavily as of late) my amex business checking transactions don't appear in my blueprint "money in / money out" stats. So I cant even get analytics on my cashflow within the AMEX ecosystem...
I created this account because of the higher APY than my capitalone business checking account, boy was that a mistake. This undercooked product has been the bane of my relationship with AMEX, and their tech team has seemingly completely neglected it. Why? How could an institution with this much popularity and history fumble a product so hard.
Looking for advice on a better business checking account to switch to, preferably with 1.4% APY, but at this point I just want something that works seamlessly and isn't a technical mess.
EDIT: Yes, I've spoken to support numerous times and raise all the issues listed. The best response I got was "Thats just how the app works right now" this was many months ago.
No notification of any maintenance or anything. Anyone else having errors when trying to login?