About time but excited they now allow you to have one login for savings and credit cards. The linking process was pretty seamless as well!
How do I access my American Express savings account?
Why can't I log in to my American Express account?
- You're using an incorrect password.
- You're unable to access your security code.
- You are locked out of your account.
Can I log in to multiple American Express accounts from one device?
Last year AMEX credit card and HY Savings Account decided to merge their account logins. However, they could not get mine to work. So they allowed me to use the legacy HYSA login. Since then, they have deleted some of the feature of the HYSA logins, such as the ability to transfer. I have been on the phone regularly with their login support team for over 2 months now, including conversations with support managers who promised that they will personally get the issue resolved, and so far they still have not been able to fix the issue where I have full control of my funds. I tried to escalate but, according to the phone support team, there are limited options. Any recommendations on escalating this issue? The level of incompetency shown by AMEX in this case is pretty shocking