Find out how you can return an item, how long the refund process takes, what to do if your invoice is not with your order, and much more.

The main thing to remember is that by placing an order or making a purchase at an Apple Store, you agree to the terms set forth below along with Apple’s Privacy Policy and Terms of Use. ... We fundamentally believe you will be thrilled with the products you purchase from the Apple Store. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a product.

Some purchases from the App Store, iTunes Store, Apple Books, or other Apple services might be eligible for a refund. You can use any device with a web browser to request a refund.

▪ You contact Apple to request the Hardware Product return within 14 days of the purchase. [email protected] · ▪ You purchased the Hardware Product from an Apple authorized reseller in the United States or Canada and the reseller refused to accept the Hardware Product return.

This policy applies to items bought from the Apple Online Store, the Apple Store app, or physical Apple retail stores in Canada. Most products purchased from Apple Canada can be returned within 14 calendar days of receiving the item. This includes iPhones, iPads, Macs, Apple Watches, and ...

For complete details on how to return a product purchased at the Apple Store please visit the Returns & Refunds (Opens in a new window) page. Wireless carriers have different service cancellation policies.

November 4, 2023 - According to the Cupertino-based company’s holiday policy, products purchased between November 3rd, 2023 and December 25th, 2023, can be returned until January 8th, 2024. The policy applies to most products in Apple’s catalogue, including ...

The main thing to remember is that ... Privacy Policy and Terms of Use. ... We fundamentally believe you will be thrilled with the products you purchase from the Apple Store. That’s because we go out of our way to ensure that they’re designed and built to be just what you need. We understand, however, that sometimes a product may not be what you expected it to be. In that unlikely event, we invite you to review the following terms related to returning a ...

1 month ago - Items bought after December 25 will follow Apple’s regular return policy. As for Amazon Canada, it says most items bought between November 1 and December 31, 2025, can be returned until January 31, 2026.

1 month ago - In the U.S., Canada, U.K., Australia, and many other countries, most products purchased between November 12 and December 25 of this year may be returned through January 8, 2026, according to Apple's website.

100620 Warranty Canada English v1.2 · For Apple Branded Product Only · IMPORTANT: BY USING YOUR APPLE-BRANDED HARDWARE PRODUCT, YOU ARE AGREEING TO BE BOUND BY THE TERMS OF THE APPLE ONE (1) YEAR LIMITED WARRANTY (“WARRANTY”) AS SET OUT BELOW. DO NOT USE YOUR PRODUCT UNTIL YOU HAVE READ THE TERMS OF THE WARRANTY. IF YOU DO NOT AGREE TO THE TERMS OF THE WARRANTY, DO NOT USE THE PRODUCT AND RETURN IT WITHIN THE RETURN PERIOD STATED IN APPLE’S RETURN POLICY (FOUND AT http://www.apple.com/legal/sales_policies/) TO THE APPLE OWNED RETAIL STORE OR THE AUTHORIZED DISTRIBUTOR WHERE YOU PURCHASED IT FOR A REFUND.

Products purchased online from Apple will only be shipped to addresses within Canada and are subject to Canadian, U.S. and foreign export control laws and regulations. Products must be purchased, sold, exported, re-exported, transferred, and ...

For complete details on how to return a product purchased at the Apple Store please visit the Returns & Refunds (Opens in a new window) page. Wireless carriers have different service cancellation policies.

1 month ago - Apple usually offers a standard 14-day Return policy for products purchased from their physical stores and online in countries such as the U.S., U.K., Canada, and more, but it is extended during the holiday season.

Find out how you can return an item, how long the refund process takes, what to do if your invoice is not with your order, and much more.

For complete details on how to return a product purchased at the Apple Store please visit the Returns & Refunds (Opens in a new window) page. Wireless carriers have different service cancellation policies.

For the 2025 holiday season, most items purchased between November 1 and December 31, 2025 can be returned through January 31, 2026. Apple-branded products purchased between November 1 and December 31, 2025 can be returned through January 15, 2026.

If purchased directly from Apple, you have a generous 14-day period within which an unwanted device can be unconditionally returned for exchange or refund.

Apple's return policy allows customers to return most products purchased from Apple's online store or physical retail locations within a specified timeframe for a refund or exchange.