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Apple
apple.com › help › returns & refunds
Returns & Refunds - Shopping Help - Apple
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we’ll exchange it or offer a refund based upon ...
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Apple
apple.com › legal › sales-support › sales-policies › retail_us.html
Apple Legal - Apple - Legal - Sales Policies - U.S. Retail Sales
... We believe you will be thrilled ... a product is not what you expected, you can return or exchange it with a receipt within 14 days of the date you receive the product from Apple....
Discussions

Do I have 30 days to return my iPhone - Apple Community
Please check your Order Status online or call 133‑622 to request a return. The iPhone must be returned in the original packaging, including any accessories, manuals and documentation. Please note that returning your iPhone pursuant to this policy will not automatically cancel your mobile ... More on discussions.apple.com
🌐 discussions.apple.com
May 29, 2023
Does Apple have an exchange policy for newly released products?
You can return it for any reason within the 14 days. They will absolutely let you do it. You will have to pay the price difference though, if it's more expensive. Or you'll get a refund if it's cheaper. More on reddit.com
🌐 r/ipad
4
0
March 5, 2025
How easy it is to return a macbook?
Return policy More on reddit.com
🌐 r/mac
16
3
September 29, 2024
In your experience, will Apple Stores will accept returns for 30 days?
depends on the country you are in. In the US it is only max 14 days and regardless of what you may have recorded they will only go by what is in writing https://www.apple.com/shop/help/returns_refund More on reddit.com
🌐 r/iphone
12
4
September 12, 2025
People also ask

Can I get an estimate online, then trade in at an Apple Store?
Yes, the Apple Trade In program is available on apple.com as well as in all our retail stores. A Specialist will evaluate your device on the spot, so the trade-in credit you get in the store may differ from the estimated trade-in value you received online if the condition doesn’t match what you described.
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apple.com
apple.com › apple trade in
Apple Trade In - Apple
Can I trade in a device that’s part of the iPhone Upgrade Program?
If you’re currently a member of the iPhone Upgrade Program and wish to remain in the program, please do not proceed with Apple Trade In. After you upgrade and receive your new iPhone, we’ll arrange for you to trade in your old one. If you’re currently enrolled in the iPhone Upgrade Program and continue with Apple Trade In, you will be exiting the program and will be responsible for both your outstanding iPhone Upgrade Program loan and the price of any new iPhone you purchase through Apple Trade In. Before proceeding with Apple Trade In, you can check your upgrade eligibility(Opens in a new win
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apple.com
apple.com › apple trade in
Apple Trade In - Apple
How do I find the serial number on my Apple device?
On your Apple Watch or iPad, go to Settings > General and tap About. On Mac devices, click the Apple () menu and go to About This Mac. If you’re still unable to locate it, there are a few other ways to find your serial number(Opens in a new window). You’ll need the serial number to see an accurate trade-in value for your iPad, Mac, or Apple Watch.
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apple.com
apple.com › apple trade in
Apple Trade In - Apple
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Reddit
reddit.com › r/apple › using 14 day return policy as trial period
r/apple on Reddit: Using 14 day return policy as trial period
June 3, 2014 -

I'm considering buying the MacBook One. I've read a bunch of reviews, tried it out in store, but I feel like I'll just need to use it for a week or two to know for sure if I want to keep it. Is using the return policy as a trial period frowned upon at the Apple Store? Am I going to get any hassle for returning it just because I didn't like it?

🌐
Apple
apple.com › apple trade in
Apple Trade In - Apple
Trade in your iPhone, iPad, Mac, Watch or any other device for credit towards a new one, or recycle it responsibly for free with Apple Trade In.
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iPhone J.D.
iphonejd.com › iphone_jd › 2024 › 10 › apple-14-day-return.html
Apple’s generous 14-day return policy – iPhone J.D.
That special policy meant that ... do something similar next month for the 2024 holidays. When you return one product and purchase another, the refund from one product applies directly to the purchase of the next one—i.e., an exchange......
Find elsewhere
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Receiptor AI
receiptor.ai › home › guides › return policies › apple's return and exchange policy: a complete guide
Apple's Return and Exchange Policy: A Complete Guide | Guides | Receiptor AI
August 28, 2025 - There are a few important things to keep in mind when returning a product you purchased online from Apple: You have 14 calendar days to return an item from the date you received it.
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Reddit
reddit.com › r/ipad › does apple have an exchange policy for newly released products?
r/ipad on Reddit: Does Apple have an exchange policy for newly released products?
March 5, 2025 -

I just bought my M2 Air about 12 days ago, and my fault that I didn’t bother to check on the release date of the new iPad Air. Since the M2 that I bought is still within the 2 weeks period, is there such policy that I can do an exchange for the newly released M3? Without having to pay for the price difference. Just wondering if there’s such policy, to compensate customers on newly released products lol

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Reddit
reddit.com › r/iphone › in your experience, will apple stores will accept returns for 30 days?
r/iphone on Reddit: In your experience, will Apple Stores will accept returns for 30 days?
September 12, 2025 -

Spoke with an Apple customer service rep who said that an in-store purchase can be returned for up to 30 days with no issue and that every Apple Store would honor this.

I purchased an iPhone 16 Pro a couple weeks ago just to try out the smaller size before I decided which 17 Pro to order (been using the Max for years). I totally forgot that the phones are only available for pre-order at first though, so needed a little extra time on my current device. I’ll return it after I switch everything over from the new one.

Either way I’m fine because I have the recorded call confirming I’m good. Just curious about everyone else’s experience.

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The Krazy Coupon Lady
thekrazycouponlady.com › tips › store-hacks › apple-return-policy
Apple Return Policy: Everything You Need to Know to Make Returns at Apple - The Krazy Coupon Lady
January 4, 2024 - Walmart and Amazon are the only retailers with a longer return window of 30 day for electronics (including Apple products). ... Under the holiday return policy , any items purchased at the Apple Store between Nov.
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Apple
apple.com › ca › legal › sales-support › sales-policies › retail_ca.html
Apple Legal - Apple - Legal - Sales Policies - Canadian Retail Sales
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt within 15 days of the date you receive the product, and we’ll exchange it or offer a refund based upon the original payment ...
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Apple
apple.com › sales policies
Sales and Refunds - Education - Apple
For any other undamaged product, simply return it with the original receipt (or gift receipt) and original packaging within 14 days of the date you receive the product. If the item is returned within this timeframe, we’ll exchange it or offer ...
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Quora
quora.com › I-bought-an-iPhone-from-Walmart-and-I-want-to-return-it-at-the-Apple-Store-Is-this-possible-Someone-told-me-that-if-you-lost-your-receipt-you-can-return-it-to-the-Apple-Store-instead-How-does-this-work
I bought an iPhone from Walmart and I want to return it at the Apple Store. Is this possible? Someone told me that if you lost your receipt, you can return it to the Apple Store instead. How does this work? - Quora
Answer (1 of 9): No you can’t do that. To return it to an Apple Store, you have to buy it from an Apple Store. I don’t know of any business that lets you buy a product from one company and then return it to a different company. Walmart bought the iPhone, removing it from Apple’s inventory.
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Apple Community
discussions.apple.com › thread › 253509300
Can i exchange my iPad after the 14 days - Apple Community
December 28, 2021 - If purchased directly from Apple, you have a generous 14-day period within which to return an unwanted device for exchange or refund.
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MacRumors
macrumors.com › 2024 › 11 › 08 › apples-extended-return-policy-2024
Apple's Extended Return Policy Now in Effect for 2024 Holiday Season - MacRumors
November 8, 2024 - In the U.S., Canada, U.K., Australia, and many other countries, most products purchased between November 8 and December 25 of this year may be returned through January 8, 2025, according to Apple's website.
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Apple Community
discussions.apple.com › thread › 255368355
Can I exchange MacBook Pro case without a… - Apple Community
December 25, 2023 - Did you purchase it from Apple, or an Apple Authorized Reseller? If so, you may still be able to obtain a receipt in order to make the exchange.
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Shop Your Way
shopyourway.com › home › apple return policy in store: details on refunds, holiday, and gift returns in 2024
Apple Return Policy In Store: Details on Refunds, Holiday, and Gift Returns In 2024 - Shop Your Way Blog
December 4, 2024 - Apple allows gifts to be exchanged or returned within the standard 14-day period or by January 8 for holiday purchases. Gifts must also be in like-new condition, complete with original packaging and accessories.
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Apple Community
discussions.apple.com › thread › 254293388
Need to return unopened I pad, more than … - Apple Community
If purchased directly from Apple, you have a generous 14-day period within which an unwanted device can be unconditionally returned for exchange or refund.