My husband and I recently started a new family plan that has 4 lines. One for him, one for me, one for my brother in law and one for my mother in law. My mother in law wasn’t ready to join the plan right away so we were assigned a random phone number to this 4th line. I decided to create an Apple ID for my minor daughter and use it to log on to the line and use the place holder number to create the account.

Finally, months later my mother in law decides she is ready to join our plan. She lives about 2 hours away from us so we gave her the phone during a visit and being the sloooow decision maker she is, she decided to just take the phone with her instead of us going to Apple or our carrier store to get her switched over. We finally do a 3 way call to TMobile and get her number ported over to the phone on our plan. Great!

Not so fast. My minor daughter’s Apple ID was used on the phone. I cant log out of it without a password since the account belongs to a minor. I try to reset the password and it keeps offering to send a verification code to the OLD number that we no longer have access to.

I started the account recovery process but they never called. Does my mother in law using the phone somehow cancel out the account recovery process? Do I have any other options?

I created my apple account using one of those apps that lets you receive sms messages to a burner number, then I deleted the app without realizing that I would have to use it to login to my apple account, now I can't even change the number on my account, what do I do?

You will be able to update your phone number in 4 days. When it’s time to update your phone number, we will send instructions to (phone number you gave) Apple Support can’t help you shorten the wait time.

Got this after doing the apple account recovery process does anyone know what happens after the days are up? what are the steps they give you? I just wanna know if its something im not able to do or access before that time comes.

Thank you