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Hi all I'm hoping this is an easy fix for someone.
I've recently got a new phone and want to sign in to my Apple ID, but the trusted phone number associated with the account is a very old number, I can't even remember it let alone access it.
I know the email address and password, is there anyway of getting around the trusted phone number?
Thanks in advance!
I created my apple account using one of those apps that lets you receive sms messages to a burner number, then I deleted the app without realizing that I would have to use it to login to my apple account, now I can't even change the number on my account, what do I do?
Last summer I had an iPhone which had an Apple ID linked to the email from my summer job. I did the job for 2 months and then went back to school. The iPhone was a company device which I returned. Now I have joined the job full time and I tried to log into my new company device using my Apple ID linked to the company email address. However, I am required to enter a code sent to a 'trusted phone number'. Based on the last two digits, I don't even recognize this phone number. How do I contact Apple to reset my ID? None of the solutions I found online works. I am willing to provide documents to prove my identity as well as verify that I am the owner of the email address ( it is literally my [email protected]).
Edit: Update - I was able to locate the phone number through the company IT. I keyed it in and now Apple has communicated that they will get back to me in a month on the next steps to recover the account. If someone's account is hacked and an unknown number is linked as trusted number, they are pretty much screwed with Apple. I guess I will wait a month and see what happens.